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London Road, Kessingland, Lowestoft, NR33 7PF, United Kingdom – Show map
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22 properties in Lowestoft
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228 verified reviews
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Pontins-Pakefield Holiday Park's staff speak: English
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Tennis court, Table tennis, Darts, Mini golf, Indoor pool (all year), Games room, Children's playground, Entertainment staff
Food & Drink
Restaurant, Bar, Snack bar
No internet access available.
Free private parking is possible on site (reservation is not needed).
Vending machine (snacks), 24-hour front desk, Gift shop
Shops (on site), Non-smoking rooms, Facilities for disabled guests, Family rooms
16:00 - 20:00 hours
08:00 - 10:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
All children under 2 years are charged GBP 10 per person per night for children's cots/cribs.
There is no capacity for extra beds in the room.
The maximum number of children's cots/cribs in a room is 1.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets are not allowed.
When booking for more than 9 persons, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 228 reviews
Value for money
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The toilet was covered in dried excrement & urine, the bed sheets were stained & so itchy we described them as fibre glass blankets!
Great place and for the price can not beat it wished we booked for 2 nights but next time we will
To be honest it wasn't a good stay for us
Ti be honest before we went we was really open minded I said to my partner that it was just a couple night break away it's not the hilton it's pontins don't expect much when we arrived we realised we had accidently clicked on 2 children on booking .com the money wasn't taken out my bank cos they didn't accept my card so we paid cash on arrival and when I mentioned this we was still asked to pay the full amount wleven tho we was paying for an extra child for half board the staff was so rude and didnthat do anything to change this mistaken and then our room had all rubbish and sanitry towels in the bathroom on the floor the bin overflowing from the last people it's discusting we felt like we was homeless for the weekend and we was in a temporary accommodationnot at a holiday park I have stayed at pontins before and also most of the caravan parks in clacton and wales and i enjoy them u no not to expect much and it's cheap and cheerful but this place Is discussting we didn't see any charecters for the kids walking around and it was half term they should have made more of an effort for the kids I have never had a u enjoyable holiday this is the first for me at holiday and caravan parks I ain't a fussy person camber sands pontins was better but I went there about 10 years ago so don't no what it's like now I was so shocked at how bad it was the carpets are discussing u wipe your feet on the way out my Lil boys bunk bed was swaying I didn't even let him sleep in it cos it was so unsafe there was no plug in kids room to plug a tv into for them and the bath was rotten had all hairs in it and to be honest looking at all the other shalet I didn't wanna ask to move cos they all looked more or less the same and the staff were so rude and unapproachable I even read some over the comments online and took no notice thinking they was moaning for nothing and not to expect too much but it was so bad I think the people that said it...
Value for Money - its unbeatable. Good food, but school dinner and not fancy restaurant so be warned. Salad bar is amazing!
Tea and coffee is virtually undrinkable.
The food and accommodation
The bed was uncomfortable
Swimming pool out of action Food rubbish
Not sure I liked any of it but then we only stayed two days which was long enough! On the upside, plenty of food to choose from at meal times.
Swimming pool was filthy with excrement in the water and the changing rooms were filthy so we had to venture out into the cold to walk back to the chalet to get washed and dressed! Disgusted. Beds very hard and no bedding supplied unless at an additional cost!
Location good and fact that meals are included.
A single person has to pay for 2 people.
Can't beat paying only £36 for a nights dinner bed and breakfast with entertainment included
I was in Lowestoft on business for 4 days and, rather than my normal situation of sitting alone in a hotel room, I was able to mix with the other residents and have a really great time in total safety. I went pre-christmas so enjoyed the party atmosphere. Food was great too. I often stay in 5 star accommodation and can't get porridge for breakfast. the choices were great.
not enough entertainment was not enough on
Most uncomfortable bed ever food unbeivable porrige was sprouting growth all food luke warm and very poor glasses dirty parking a joke disabled had to walk 300yards to our pit as stated previously septmber was so bad did not reurn lost all our money complained nothing was done would never ever return to pontins
Location is great, Food basic but good. Accommodation is basic but good, shows were good. Price was very good, Enjoyed ourselves and ready for Christmas
Location - unspoilt part of coast. Food adequate but plentiful, reasonable choice. Chalet warm, liked having kitchenette facility. Staff very cheerful and helpful.
Take something to put on top of plastic covered mattress as bedding pack provided has quite thin sheets.
staff were rude when questioned about accomodation.chalet was dirty duvet and sheets cheap . beds uncomfortable it does not matter whether you pay £10 or £100 that place needs attention and staff retraing
The half board
Both me and my wife stayed here 3 weeks prior to this last booking,so as we went back that gives you a clue to the fantastic value Pontins Pakefield is at £35.00 for two Adults Half Board. Let's be honest, B&B would be dearer! Can not fault what you get for the price you pay.
Reception staff are not that welcoming and if you ask for special requests at booking, these are ignored. But other than the above, it is great. We are both 43yrs old and we even felt like youngsters amid the OAP brigade, who are probably the ones that leave bad reviews as they want something for nothing, so please do not let that put you off!
Food was ok
Lack of reception staff and very unhelpfull. Shower far too small ,mattress terrable. Parking terrable and lack of lighting at night.
Unbeatable value for money
One arm bandits everywhere!
Good value for money. Choice of food was good.
Bed sheets were uncomfortable to sleep on
Decent food ok for one night if your picky it's not for u
value for money , food was good ,location , size of room
bed was very lumpy /uncomfortable / shower kept turning off after about 10-15 seconds tv needs updating freeview was very poor
Everything was better than expected.
Thought the games room could have been done with a good sweep of floor and tidied up.
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