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Central Promenade, Douglas, IM2 4NA, United Kingdom – Show map
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37 properties in Douglas
Including hotels, apartments, villas and more.
405 verified reviews
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Best Western Palace Hotel & Casino's staff speaks: Italian, Spanish, English
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Golf Course (within 2 miles), Sauna, Fitness Center, Solarium, Hot Tub, Indoor Pool (all year), Casino, Nightclub/DJ
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant with Dining Menu, Buffet-Style Restaurant
Wired internet is available in the hotel rooms and is free of charge.
Free private parking is available on site (reservation is not needed).
Room Service, Packed Lunches, 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, ATM on site, Private Check-in/Check-out, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private), Designated Smoking Area
Italian, Spanish, English
4:00 PM - 12:00 AM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 2 years stay free of charge in a crib.
There is no capacity for extra beds in the room.
Pets are not allowed.
When booking more than 8 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 405 reviews
Value for money
Show reviews from:
Overlooking Douglas Bay on the Isle of Man, this hotel has a piano bar, a health club, and a large conservatory that features panoramic sea views.
Score from 331 reviews Very good
The seafront Ellan Vannin Hotel overlooks Douglas Bay and Douglas Beach. The hotel is 1 minutes’ walk from the beach and within 5 minutes’ walk of the ferry terminal and bus station.
Score from 448 reviews Excellent
Overlooking the magnificent Douglas Bay, this beautifully refurbished hotel is ideally located in the heart of Douglas, the island’s capital, just a few minutes walk from the ferry terminal.
Score from 239 reviews Very good
Ideally located right in the sea front in Douglas, Isle of Man’s capital, Cubbon House offers bed and breakfast accommodation, en suite guest rooms and free WiFi.
Score from 20 reviews Wonderful
The reception /staff in restaurant were exc
Although we booked online, didn't like the size of the room as it was so small ( surprisingly the bathroom was equipped for a disabled person but can't begin to imagine how they would have manoeuvredin that tiny room)or the view, so we offered to pay for an upgrade and this was refused as we had booked online. The hotel was not busy so fail to see how this would have been a problem as we were there for three nights.
Shower was rubbish
Staff were polite and helpful.
Bed was extremely uncomfortable and extremely noisy. Springs were clearly well worn and new mattresses needed. Rooms were dirty and there were many stains, particularly on window sills and windows
On the promonade, lots of facilities, swimming pool, gym, cinema, casino.
Initially put in the rear despite it being empty and being a Best Western Rewards member. No pride in local ales so only keg beer, nor bottles. Beds twangy (metal springs noisy). Breakfast average and expensive. Papers not delivered. Chef went home leaving something on which set off the fire alarm at 1:30 in the morning resulting in evacuation, no apology! 130 rooms and only one fire engine? No sea view from the bar, only from the restaurant.
Breakfast Friendly staff 'Chanice' in the bar a little Diamond Reception Staff friendly and welcoming
The Weather Fire alarm going off :-( but better that than the alternative.
The staff were amazing, very helpful in Reception and Restaurant. Breakfast was very good and the room was very clean.
This was my second visit, but found the hotel looked very tired, needs a lot of refurbishment to bring it up to date. The upvc doors to the balcony were broken, the divan base was badly stained as were the lights shades
Great buffet breakfast. Great location
Location great, our delux sea view room was lovely and the staff were excellent. Would definitely book again, even though we live 20 miles away!
Bed was very hard and shower lacked umff.
Booked family room direct customer service agent not helpful and family room not made up, very noisy at 4am from nightclub
The easy off road parking. The very helpful check-in staff. The amenities within the hotel. (pool) The room I had with its balcony and sea view.
The electronic door key that kept loosing its information and would not open the room door.
After the great rate I didn't expect such a fantastic hotel that was friendly, spotless , plenty of facilities and great food at breakfast, such a variety.we used sauna, casino and bar and they where all brilliant with great prices at the bar
To be perfectly honest there was not anything I didn't like and that went for the couple we travelled and stayed at the hotel with. Very very impressed
i loved the location of the hotel and the staff were all very friendly too. The food was also very nice aswell. All in all a fantastic place to stay to visit a beautiful island.
Friendly helpful staff. Excellent breakfast and attention to detail. Could not fault this place and a special thank you to Jo on reception who went the extra mile to ensure our stay was perfect
Decor a little tired, but more than made up for that with superlative staff and excellent breakfast
Staff were fantastic.
Entrance Charge to tahiko, even after paying to stay in hotel.
near to beach front but far enough from the city centre. great views over douglas bay. excellent choice for breakfast. good gym facilities. staff very attentive especially in the restaurant and the maids. rooms cleaned regularly during the day.
no air con in room and unable to open windows more than a few inches. avoid in hot summer. Saturday eve harder to find space in car park due to busy casino and club. décor is a bit tired.
views overlooking seafront, balcony,
continental breakfast could give more choice, and a better layout, for example, you have to move jugs about to get access to others because there is a shelf covering them
Sea view, room size, on site bingo hall, large car park, friendly staff
Hotel food expensive and limited choice, hotel quite distance from centre for evening meals, no live entertainment, bath/shower mixer didn't work
the room -sea view the health club the hotel the position of the hotel on the prom the food was excellent -when it arrived..see what I didn't like comments.
the shoddy unapologetic bar staff-who lost our food bill and we had to wait over an hour for food -but when the manager was alerted the problem was rectified immediately and a free round of drinks to compensate
Great location Lovely sea view Clean rooms Good restaurant service
Fantastic all round. Very enjoyable.
the hotel is in a good spot with an uninterrupted view over the bay,we stayed at the front with a very small balcony,the room was an o k size and clean the bed was comfortable,when the sliding doors were opened the traffic noise was quite loud,but o k, this is the second time we have stayed here and we will stay again,the buffet breakfast was excellent with plenty of choice the evening meals were equaly good.
nothing not to like the food was good although I would not like to stay at the back overlooking the car park and extractors.
The staff were very helpfull especially the cleaning lady on the fourth floor.
Chairs at night in bar were very hard to get unless you come early .also they were very uncomfortable to sit on. No reading room .,the toilet in 404 was very hard to flush. It had to be mended.
friendly helpful staff, great breakfast, great value for money
dated bathroom, needs refurb, lots of noisy groups staying there, no facilities nearby like shops, restaurants etc, ugly look
Food good, bit of atmosphere. Everyone very friendly. Swimming pool.
Beds could have been more comfy. Got no sleep Saturday for noise, someone banging on door across the way, felt like our door being banged bit frightening
First room we had was not good - noisy and smelly but we were given a better room which was smart, clean and had good views. casino was fun.
A little far from other venues, night club was not as advertised. Be careful when you book - other guests had a much better deal than we did if they had booked later - this can't be right!
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