The Palace Hotel  

environment and building

tv did not work all week, reported on the tuesday but nothing changed. it kept switching off after a random short periods 1-5 minutes. a new remote was supplied but 2 min of testing demonstrated problem still the same. of the so called 30+ channels only about 6 worked.

Gorgeous building! Rooms very spacious would def stay there again.

It is such an impressive building, reflecting the history and stunning architecture of Manchester. I was travelling with a friend from Holland and wanted her to experience staying in such a hotel as she is very interested in 19thC British Architecture. The Palace Hotel takes you back in time - from the moment you enter the vast, yellow, glass-domed Reception Area, to the Dining Room with its tiled columns [generous buffet breakfast] and bedrooms - some with walls of tiles and highly decorative ceilings. We found all the staff courteous and helpful, especially the concierge, who knew all the local galleries and the network of transport systems.

The only thing I did not like was the fact that the bedroom windows needed clearning! We came into the huge, lovely, warm room on a chilly Mid-May day and faced a large, decorative window, marred only by not being able to see clearly the view that lay beyond. However, since the City Gallery is only a short walk away we found many compensations and fabulous paintings of Manchester across the centuries.

The sense of history you get in this hotel is amazing! Incredibly impressive building.

Room was spacious and clean

The staff were friendly & location fantastic.

Although nice I didn't feel this hotel deserved it's 4 stars. Save your money and book a budget hotel for exactly the same service.

grand looking old hotel with large rooms.

the room was very dated and in need a revamp. The breakfast was very average

The Palace hotel conveyed the experience of comfort and excellence, through helpful staff, services, easily accessible facilities, central location to the city centre and an affordable price of the room. I mostly enjoyed the architectural structure of the hotel itself, alongside the indoor decor. The experience as a whole was very pleasant and I would definitely return without hesitation!!

The Service was let down by 2 members of staff at the reception desk during check in.

Stunning hotel very central.would definitely recommend and stay there again myself. My room was fantastic

The staff in general were lovely but one or two let the place down a little.

Good room and good location

The hotel was hosting several functions on the night. The room was above one of the main rooms and was very noisy until approx 1-30 am. Despite speaking to the duty manager, nothing was done. If the hotel do have functions on then the people attending those functions should be given the rooms directly above the rooms being used so as not to disturb other hotel guests. The hotel manager was not very sympathetic and it made the stay not as good as experience as it would have been otherwise. Always check where your room is before booking !

Style of use of old building

V poor cooked breakfast. Fruit cereals etc v good but egg bacon tomato etc was horrid.

The location was perfect for our visit to Manchester. We visited the Palace theatre and enjoyed a days shopping in the City centre. Idealy located for local bars and pubs. The car parking facilities were also a bonus.