The Palace Hotel  

Preciosidad del hotel y muy buena ubicación para el acceso en tren. Habitaciones grandes y confortables

Las cortinillas blancas de la habitación estaban excepcionalmente sucias para un hotel de esa calidad, y lamentablemente el servicio de room service era muy escaso después de las 22,00. Para un hotel de esa calidad debe ser de una oferta mas amplia y con comidad algo preparada.

Los volumenes, techos muy altos

Una de las habitaciones tenia las paredes desconchadas, y la moqueta parecia polvorienta, daba la impresion de ser obsoleto Había un bar lleno de gente rara enfrente, y al día siguiente estaba la acera muy sucia

Espacioso, bonito

Decoracion anticuada

Encuentro exagerado que cobren 15gbp por tener conexión a internet cuando deberia haber WiFi gratuito para todo el hotel.

Las habitaciones son muy confortables y espaciosas. Se descansa bien. El edificio es espectacular (sigloXlX) aunque tal vez le falte un poco de mantenimiento. Es lo más centrico que existe, buses, centro de la ciudad. Vale mucho la pena, consegui una oferta que hizo que la relación precio calidad fuera magnifica, podría decir que me hospedé en un hotel de lujo por el precio de uno económico. Volvería sin duda.

El edificio y su servicio

El salon donde se ubica el bar y el restaurante y el buffet del desayuno.El hall.

La habitación para una persona está bien pero para dos personas enmi caso creo que era un poco pequeña.

Muy como y céntrico.

El personal algo desagradable.

environment and building

tv did not work all week, reported on the tuesday but nothing changed. it kept switching off after a random short periods 1-5 minutes. a new remote was supplied but 2 min of testing demonstrated problem still the same. of the so called 30+ channels only about 6 worked.

Excellent central location close to shops and restaurants if you want them although I wanted a complete break and was not disturbed. I slept well. Spacious bathroom with a deep bath.

The tv in our room m12 kept turning itsel off when we wanted it on and on when we waned it off. The walls in the room could use a lick of paint.

Location was good with close by car park. Our room was quite large

The room was right over a rail way line with trains travelling past every few minutes. The hotel was mainly tiled making it look like a giant public toilet.

It´s a very nice building, fantastic location and great for meetings. . 24hours room service.The reception staff is very kind and proffesional. Big rooms, confortable.

The Bar staff and night staff is really very bad, They deal with you like if they were god and also laugh customers if they don´t speak propper english. Really not nice. The food at the restaurant is not the expected for that hotel. The housekeeper doesn´t clean the room properly (i was there 5 nights). Also the personal of the hotel go into the room anytime even if you are working to check the room. In two afternoons they came into the room 4 times, and I still don´t know why. The hotel is great but the staff, except reception it´s really, really, bad.The price-quality is not the expected for a PALACE hotel.

The location- within walking distance from the train station. Also, the hotel staffs were very helpful and cheerful.

My room was completely different from the picture in the website. One of the reasons I booked the executive room was the contemporary room design shown in the website; hence my willingness to pay more. When I checked again, my room design was that of the standard room. In this sense, I was rather disappointed. Secondly, we didn't have a safety deposit box in the room, which is a common hotel facility nowadays. It was also stated in the website that safety deposit box was one of the room facilities.