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Property Highlights

Free WiFi

Places of Interest:

The Palace Theatre (0.1 miles)
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Newest reviews for The Palace Hotel

  • Darren
      United Kingdom
    August 31, 2014

    Shower didn't have much power.

    8.8

  • Jacqueline
      United Kingdom
    August 31, 2014

    The room was spacious and comfortable and the reception staff were pleasant. It was also good value for money if staying as a couple.

    There was no cot in the room for our infant. Late on in the evening we requested one, it arrived and was placed outside the door for us to assemble with a quilt on top. No sheet or pillow for our son was provided. As a result I refused to put him in the cot. Our friends who we travelled with had an identical experience with their infant. The children were very poorly catered for.

    7.1

  • Natasha
      United Kingdom
    August 29, 2014

    The room size was good with nice decor and the air condition was much appreciated. As my booked was room was not ready i was able to pay for an up grade and check in straight away.

    Due to an older building or previous use of building the lay out seems very dis jointed to get from one area to another. I have limited mobility found the steps to different levels even on the ground very difficult.

    7.1

  • Valerie
      Australia
    August 29, 2014

    Wonderful building, like staying in a museum. Size of rooms, large opening windows. Great staff professional and friendly.

    No extractor fan in bathroom. Gave up on WI FI - competitors have free open access WIFI - maybe small fee, the sign up business is annoying.

    8.8

  • Nina
      United Kingdom
    August 28, 2014

    Everything, loved it and will be back

    Price of restaurant

    8.8

  • Anonymous
      United Kingdom
    August 28, 2014

    Room was comfortable

    All of the lifts go to different places and none to the same floor. No plug sockets in the room No access to wi fi Had to have several different room cards issued as they didn't work

    5.4

  • John
      United Kingdom
    August 28, 2014

    Good location, great rooms a building with history.

    9.2

  • Marie
      United Kingdom
    August 27, 2014

    On the day they provided my friend, the bride, with complimentary cakes and a lovely bouquet of flowers- a great start to a fabulous day!

    8.3

  • Anonymous
      United Kingdom
    August 26, 2014

    This historic building was absolutely fab. The room was spacious and modern - lovely. The breakfast was really good value for money. The staff were very friendly and helpful. Would definitely stay there again.

    10

  • Stephen
      United Kingdom
    August 26, 2014

    I had a suite at the palace of which was very impressed with the room and it's spacious living. Good place to stay

    6.3

  • Wesley
      Netherlands
    August 26, 2014

    The location is perfect and the staff is very friendly and helpful.

    The room was a but noisy and outdated.

    7.5

  • Ian
      United Kingdom
    August 26, 2014

    Nothing at all!

    Didn't sleep at all due to the proximity to the railway line. Very disappointing! Had to move rooms three times, and even had to pay to upgrade to a supposedly better room, but still had trains passif by the window all night, and the sound proofing made no difference!

    3.3

  • Mark
      Australia
    August 25, 2014

    proximity to Canal st and train stations can't be beaten. friendly staff; very spacious rooms; comfortable beds and furnishings; very good shower; ample baggage storage; big towels.

    no bar fridge (but with an empty cupboard labelled "fridge"!) , floor tiles cracked in bathroom & some others loose; some dust on high rails and fittings; signs in corridors can be confusing , especially with a distant room several corridors away ( cleaning staff were happy to give directions though!); wifi was fine but having to re-log in was a bit annoying.

    8.3

  • Leanne
      United Kingdom
    August 25, 2014

    We were staying over as we were having a movie weekend at the Odeon and so glad we did! It was so comfortable and luxurious, and the shower was wonderful and the building itself is just beautiful, the architecture was breathtaking.The staff were very friendly and helpful, especially the lovely gentleman at the front desk. We had breakfast which was lovely too and the location is right in the heart of Manchester yet we had a lovely night of uninterrupted sleep, I have already recommended to my friends and we'd love to go back for longer!

    For a deluxe room our view of the other wall of the building was a little disappointing.

    9.6

  • Hanan
      Qatar
    August 22, 2014

    Renovate the rooms

    The bathrooms

    5.4

  • Tamsin
      Netherlands
    August 21, 2014

    Breakfast is good - lots of choice. Location is excellent. Architecture and decor are awesome.

    Lack of WiFi in bedrooms. Pancakes are available for breakfast but aren't on the menu. Lifts are slow.

    7.9

  • Paul
      United Kingdom
    August 21, 2014

    Amazing room (5113) double height, arched windows on 2 aspects, felt a bit like a church

    train noise, paperwork didn't explain wifi access - reception helpful and sorted but shouldn't have been necessary

    7.9

  • Iury
      Portugal
    August 21, 2014

    Staff Comodities Value for money Location

    The fact that one has to pay to use the internet in times when wi-fi it's essential.

    9.6

  • Anonymous
      Ireland
    August 19, 2014

    Location is great. Style / decoration of hotel is fab.

    Restaurant menu - different menu given to the one that was outside, couldn't pick anything off it then!! Rooms heated with plug in heater

    6.7

  • Caroline
      Belgium
    August 14, 2014

    Not double glass window and too noisy with trains.

    5

  • Sarah
      United Kingdom
    August 12, 2014

    After paying a lot to stay in the hotel I would have appreciated if I didn't have to pay ridiculous prices just for wifi

    7.5

  • Anonymous
      United Kingdom
    August 10, 2014

    I like the environment here in its old fashioned building and surroundings. Definitely value for money, would recommend to anyone.

    Its hard to find your way around it is like a maze but a nice maze :)

    9.2

  • Graham
      United Kingdom
    August 9, 2014

    This is a beautiful building if you appreciate architecture that alone is a good reason to stay there. I read th reviews and upgraded to a superior room and was not disappointed, it was massive, well decorated and furnished, controllably air-conditioned and quiet with a very comfortable bed and adequate wifi. The staff were friendly, helpful and the English breakfast was of good quality and served but a limited continental selection was available if that is your preferred start to the day

    The secure (24 hour manned) but not private car park is at the rear of the building and no rear exit to shorten the walk which, in bad weather, could be a drawback. I was told it would cost me £8.50 but, perhaps due to my late arrival, it cost £5.00 for the night.

    8.3

  • Anonymous
      United Kingdom
    August 9, 2014

    Great location, historic building, nice size rooms.

    Room had only wired internet which frequently didn't work. No wifi in rooms, so completely useles for a business traveller working on an iPad - false advertising on their website about this. Bathroom seemed laid out in a silly way - it flooded frequently even after a 3-min shower. Staff weren't that knowledgeable.

    5.8

  • Keith
      United Kingdom
    August 8, 2014

    Location Cost

    10

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