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Newest reviews for Palace Hotel

  • Margaret
      United Kingdom
    14 August 2014

    We only stayed one night but the location was really and the staff were very helpful

    8.3

  • Gerard
      United Kingdom
    7 August 2014

    tv didnt have an hdmi port

    9.6

  • Paul
      United Kingdom
    27 July 2014

    Reception staff V good

    Fan outside bedroom window noisy .. Reported to reception but unable to be turned off

    6.7

  • Caroline
      Jersey
    26 July 2014

    Not much

    Location Decor Menu Needs updating Window looked onto an alley Remote was corroding Dining room dirty

    4.2

  • Anonymous
      United Kingdom
    19 July 2014

    Breakfast, comfy room

    Cracked sink. Shower in the bath

    6.3

  • Martin
      United Kingdom
    15 July 2014

    Food in the restaurant was excellent and I really enjoyed it.

    Shower in my bathroom didn't work properly at all. I had take the shower head off to get any decent flow of water. I stayed in executive room and I would expect it to be proper good working shower.

    7.1

  • David
      United Kingdom
    10 July 2014

    Friendly and attentive staff at reception

    Nesting seagulls 20 feet from my bedroom window. I appreciate they have to breed somewhere but perhaps the 'WOW' factor in customer service is 'free ear-plugs' when the weather is good and you need to keep the windows open!!

    7.1

  • Anonymous
      United Kingdom
    5 July 2014

    Breakfast and staff very poor.

    4.6

  • Anonymous
      United Kingdom
    10 June 2014

    I was pleasantly surprised by the room. It was lovely.

    nothing

    7.9

  • Stephen
      United Kingdom
    25 May 2014

    It all!!!

    10

  • Peter
      Australia
    18 May 2014

    Above our expectations

    9.2

  • George
      United Kingdom
    6 May 2014

    Value for money

    lack of leisure facilities

    7.1

  • Anonymous
      United Kingdom
    30 April 2014

    Food

    Damp room Smell, decor and comfort of room Blocked toilets, poor smoking area

    5

  • Chris
      United Kingdom
    29 April 2014

    Friendly staff and whilst we were told the bar may be closed on our return,we were met with a live band and allowed to stay later as residents.

    9.2

  • Brian
      United Kingdom
    29 April 2014

    Good welcome and attention from all staff. Nice restaurant and bat with good atmosphere. Room was clean and tidy plus shower was good.

    7.9

  • Susan
      United Kingdom
    5 April 2014

    All good

    Nothing

    10

  • Anonymous
      United Kingdom
    26 March 2014

    Location

    shower didn't work, complaint to reception, I hope was fixed for the next guest.

    7.5

  • Andrew
      United Kingdom
    19 March 2014

    The bathroom needs updating

    6.7

  • Brenda
      United Kingdom
    17 March 2014

    Bed was a bit hard.

    8.3

  • Jamie
      United Kingdom
    4 March 2014

    I thought the palace hotel was in an excellent location close to town which was good if you wanted yo wander about. The entertainment was fantastic. The staff were very helpful and polite. The food was delicious also.

    7.5

  • Anonymous
      United Kingdom
    3 March 2014

    Excellant food & good location.

    Bedroom & especially the bathroom is dated & would benefit from being renovated.

    8.3

  • Jason
      United Kingdom
    20 February 2014

    excellent central location clean well presented hotel friendly staff

    no negative points

    8.3

  • Martha
      United Kingdom
    17 February 2014

    food was good, just wondered why there was a buffet breakfast, timetabled until 9.30am, but staff cleared the buffet table away about 8.30am! Food in the restaurant was good

    the bar couches could do with being repaired or replaced.

    7.9

  • Bernice
      United Kingdom
    31 January 2014

    The friendliness of all staff from reception to the restaurant. The location was superb for local shops, harbour, bars and restaurants.

    There wasn't anything i didn't like

    10

  • Anthony
      United Kingdom
    29 December 2013

    Excellent food, great breakfast and had boxing day lunch in the dinner, 12 guests all very please with service and food.

    Shower not working in our room, however was soon but right and we were moved to a room with all facilities in good order.

    8.3

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