Palace Court Hotel

Breakfast staff were very hard working and attentive.

Bed was located next to window, freezing cold. Reception staff were not as friendly and attentive as those who served breakfast. No manners.

The breakfast was quite nice, very simple but a nice start to the day.

When we arrived we were told we had to pay for our second night there and then. I was shocked at this, as it had not been made clear, on the internet. Please note that when paying by card over the internet. The hotel only takes for one night and not 2! Also there are alot of stairs in this hotel we had to walk 82 each time.

Charming hotel, nice staff, close to undergrown, central site, clean hotel with new towels and they maked our bed every day.

The shower in the forth floor was`n good. It was`n enough pressure.

The location was upscale and centrally located.

It was very old and internally rundown. The staff was rude. The room was on the fourth floor with no elevator and no bell boy. The shower had low power and no toiletries were included.

The location was great

I booked a double room, on arrival I was given a room with 3 single beds and told I may have to change rooms if needed. The shower was cold and worked poorly. Too many stairs!! (I was right at the top). Huge queue for breakfast which was in a tiny basement room. Finally got seated and the lady kicked us out! I literally seen her clear plates from people who were still eating! Hotel mentions it was recently refurbished... It's not. A little grubby.

The location, low price and clean bathroom.

A bit difficult to find the actual address. No elevator! Horrible stairs! Instead of the promised "full English breakfast" there was only continental. No safe place to leave luggage on the check-out day; anyone could have taken it from the small "lobby".

need elevater, and remodeling.there are bedbugs

visiting the city

nose in the street

good location near city centre and underground station, quite good bathroom, continental breakfast, polite staff

broken (and a bit too soft) beds, bugs, without wardrobe, leaking window

Difficult to find the hotel from the nearest station but I found many restaurants in the area. Easy access to the center of city.

The room was so small for the value and stuff was not friendly. Breakfast is OK.

Very friendly and helpful staff, had all the amenities we required for our stay, and in a good location.

Too many stairs!!!!!!!!!!!!!!!!!!!

Convenient location for transport and proximity to city.

This is not a three star hotel, it is a decent hostel for budget/backpacker or party group looking for somewhere to keep after a night out. I thought the website was misleading in that the double room shown was nothing like what we found, we got a quadrupal room with a mezzanine floor that could sleep 4 people.

close to hyde park and center of London. not far from underground station (Bayswater). cosy and warm. good breakfast (toasts, cheese, boild eggs, cereals buuter & jam, juice, coffee & tea) . tea in the room, cable TV. new shower room.

no internet. hard to move with stroller between the rooms and hall. difficulty to use the cold water in the shower.