Palace Court Hotel

Convenient location for transport and proximity to city.

This is not a three star hotel, it is a decent hostel for budget/backpacker or party group looking for somewhere to keep after a night out. I thought the website was misleading in that the double room shown was nothing like what we found, we got a quadrupal room with a mezzanine floor that could sleep 4 people.

close to hyde park and center of London. not far from underground station (Bayswater). cosy and warm. good breakfast (toasts, cheese, boild eggs, cereals buuter & jam, juice, coffee & tea) . tea in the room, cable TV. new shower room.

no internet. hard to move with stroller between the rooms and hall. difficulty to use the cold water in the shower.

the breakfast was excellent, the rooms were very well kept especially having in mind the relatively low price.

it was clean and very close to the metro station

it didnt have twins beds for us,the stairs where a little bit heavy

Clean and functional, bathroom was nice and shower excellent. For a budget hotel, en suite it was as expected.

The staff were not friendly at all, in fact the lady waiting in the breakfast room was downright rude. They looked very miserable and like they wanted to be somewhere else.

Ok, staff very pleasant and breakfast very good.

needs remodernising a little. Bathtroom rather grubby. We got a discount price of 110£ But wouldn't have liked to pay more than that as rooms were very tatty, but clean.

Spacious room(actually it was a triple) and very recently renovated. Everything was new, but not all the room are like that. Fast internet connection but only in the small lobby. Clean in general. Close to two metro stations (Notting Hill gate and Queenway)

Too dusty rooms, especially the renovated ones. Not so helpful personnel

It was much better then I have expected. The rooms were good in size, the bathroom was absolutely new. Good location, helpful staff.

Poor breakfast, no elevator.

bad customer service, accomodation fee deduction before checking-in

The bed lining was not clean at all. My friend got itch the whole night but I was lucky because I didn't sleep on the bed but the floor. Also the bathroom basin was not cleaned well. There's some dirt left.

Location

Unconfortable bed

good breakfast

beds were hard and uncomfortable; we had the smallest room I've ever seen; staff was unfriendly; not enough tables in the breakfast room

Worst experience ever

Evrything was awful, there was hole in the wall, plain light bull without any lamp covers, cold and windy as if outdoors...Waterpressure was existent, only a small trickle of very cold or very hot water. Room was in fifth floor and no elevator. Staff was very discorteous. So on, so on...