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Best Western Palace Hotel & Spa
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When would you like to stay at the Best Western Palace Hotel & Spa?| Room type | Max | Rate |
|---|---|---|
| River View Double/Twin Room |
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Show prices |
| Christmas Package - Double Room |
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Show prices |
| Classic Single Room |
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Show prices |
| Classic Double/Twin Room |
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Show prices |
General
Restaurant, Bar, 24-Hour Front Desk, Newspapers, Non-Smoking Rooms, Elevator, Express Check-In/Check-Out, Safety Deposit Box, Heating, Luggage Storage.
Activities
Sauna, Fitness Centre, Spa & Wellness Centre, Jacuzzi, Turkish/Steam Bath, Indoor Swimming Pool.
Services
Room Service, Meeting/Banquet Facilities, Business Centre, Laundry, Dry Cleaning, Breakfast in the Room, Currency Exchange, Packed Lunches, Fax/Photocopying.
Internet
Wireless internet is available in the entire hotel and is free of charge.
Guest Parking
Free private parking is possible on site.
Hotel Policies
Check-in
From 15:00 hours
Check-out
Until 12:00 hours
Cancellation
If cancelled up to 1 day before the date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.
Children and extra beds
All children under 12 years stay free of charge when using existing bedding.
All children under 2 years are charged GBP 10.00 per night and person for cots.
All older children or adults are charged GBP 10.00 per night and person for extra beds.
Maximum capacity of extra beds/babycots in a room is 1.
Any extra bedding is upon request and needs to be confirmed by the hotel.
Supplements will not be calculated automatically in the total costs and have to be paid separately in the hotel.
Pets
Pets are allowed on request. No extra charges.
Accepted credit cards
American Express, Visa, Euro/Mastercard, Maestro
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The Best Western Inverness Palace is on the banks of the River Ness. It has a friendly team, high standards and a warm environment.
At the hotel there is free Wi-Fi, and a brasserie and lounge complete with Starbucks coffee.
The Palace Hotel is easily accessible by air, rail or car.
Whether you're on a romantic break or just want to make your stay even more special, opt for extras when you book and we will arrange a bouquet of fresh flowers, ice cold champagne and luxury chocolates in your room on arrival.
Visit Loch Ness and the Loch Ness Monster Exhibitions, try and catch a glimpse of Nessie or simply admire the stunning views and the ruins of Urquhart Castle.
Inverness city centre is a great place to visit for the day, whether it is for shopping or visiting the Castle, the museum or simply to take a walk around the gardens.
Fort George is suitable for all ages and offers a fascinating glimpse into the military history of the highlands from the 18th century onwards.This spectacular fortress was originally constructed to keep rebellious highlanders in order.
Cawdor Castle is a fairy tale castle that has been the home of the Thanes of Cawdor since 1370. This excellent attraction offers full access to the gardens and grounds with trails and walks, a restaurant and shops.
You could also visit Culloden Battlefield and the Culloden Moor & Visitors Centre. Culloden was the scene of the last major battle fought on mainland Britain when, on 16 April 1746, the Jacobite forces, led by Bonnie Prince Charlie, were defeated by the British.
Terms & Conditions
Your reservation is absolutely secure. All personal data is encrypted and will be processed in a secure way.
Booking.com takes the privacy of your personal data very seriously. Your personal information will only be used to process your booking. For more information, read our
privacy statement.
Booking.com will not charge you any reservation fees for making this booking, nor charge your credit card. You will simply pay for your stay at the hotel.
Cancellation is free of charge provided you adhere to the notification period stated in the hotel cancellation policy (see "Hotel Policies").
More information can be found in our
terms and conditions.
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The guest reviews are submitted by our customers after their stay at
Best Western Palace Hotel & Spa.
They are opinions of guests that reflect their experiences when staying at this hotel.
Based on
55
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Jill
Young couple
Aberdeen,
United Kingdom
November 26, 2009
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The room was clean and warm and very comfortable bed. High tea was delicious and excellent value for money. Room was basic with very old furniture. No welcome pack, no mini bar and no sky tv. |
4.5 |
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Loraine
Family with older children
Kyleakin,
United Kingdom
November 18, 2009
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The hotel was nice, The lounges could do with a more welcome atmosphere, but overall the stay was enjoyable with really good viws of the river and close to the main shopping centres |
5.5 |
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Anonymous
With friends
United Kingdom
October 29, 2009
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The staff were very friendly and helpfull and the spa was excellent. I would highly recomend this hotel. The only only thing that spoilt my stay was a group of young males that decided it was a good idea to return 0300 hours and carry on the party that they had been at. The night porter tried his best but was met with abuse. This was not the hotels fault and it does not give the impression that this is a common occurance. |
10 |
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Anonymous
Mature couple
United Kingdom
October 28, 2009
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Friendly staff, great location, comfortable accommodation. Food was excellent and staff were very efficient. |
10 |
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Catherine
Young couple
isle of lewis,
United Kingdom
October 14, 2009
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we liked the spa the shower - the water wasnt very hot |
8 |
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Anonymous
Solo traveller
United Kingdom
October 8, 2009
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we stayed the hotel for marathon and the hotel was very aware of the events and had lots of consideration, pasta night for runners day before the race etc. Room was very nice and clean.fantastic location. |
9 |
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Nadia
Young couple
Turriff,
United Kingdom
September 30, 2009
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The food, location, view and pool. |
9 |
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David
Group
Glasnevin,
Ireland
September 16, 2009
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Very helpful Staff. The Leisure centre was good. The hotel was very centrally located and perfect for our purposes. |
10 |
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Valerie
Solo traveller
Racine, WI,
United States of America
September 14, 2009
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location, great view of castle tourist and bathtub retrofit, small lift |
7 |
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Mark
Young couple
Peterborough,
United Kingdom
September 11, 2009
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The room was what I expected and was clean and tidy. The breakfast was very nice. |
9 |
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Anonymous
Mature couple
Japan
August 25, 2009
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None. I wish it had a refrigerator. |
6 |
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Anonymous
Mature couple
United Kingdom
August 23, 2009
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good front desk assistance and convenience to transportation and the great walk to the island in the city with redwoods and anglers Well we also stayed in several quite excellent and posh guest houses in Inverness at about £100 ie £40 less than this good but functional hotel. |
8.5 |
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Erin
Solo traveller
Whitby,
United Kingdom
August 10, 2009
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The reception staff were unhelpful and breif, also the conceirge staff seemed too busy talking then to park my car. The room was great, and the morning breakfast staff were fabulous. |
7.5 |
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Sheila
Mature couple
Eyemouth,
United Kingdom
August 3, 2009
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proximity to city centre and good restaurants Very unwelcoming and poor attitude of receptionist told us our room had already been checked in and she would see if she could find something for us,this was at 1640and nothing to do with us luckily I had my email confirmation as a result we did not get room we had booked and no apology or offer of cheaper rate. we had booked king size bed but got twin bedded room. Her attitude was a disgrace and retraining in dealing with public is required. |
6.5 |
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Melanie
Mature couple
edinburgh,
United Kingdom
July 28, 2009
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staff was very friendly and hotel was clean. didnt get the right room i was wanting and i was unset about it the girl tryed to help but i dont think she tryed hard enough to be honest. it spoiled my whole night i spent in the hotel it was a very special night and it didnt feel special because i didnt get the room i booked. |
7 |
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Meltem
Mature couple
istanbul,
Turkey
July 23, 2009
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We liked the hotel.Good location and good value of money.But starbucks was out of order just when we needed the coffee.Best regards. starbucks |
7 |
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Nancy
Family with young children
Vaihingen, Stuttgart,
Germany
July 22, 2009
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Comfortable room, great location. |
9.5 |
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Anonymous
Mature couple
United Kingdom
July 17, 2009
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The location was very central to the city. We also enjoyed the fact that use of the leisure centre wa included. |
8.5 |
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Emily
Young couple
Westhill,
United Kingdom
July 16, 2009
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Nice clean room, fab shower, good spa, good breakfast We only stayed one night so all I can say was that the swimming pool was very shallow even at the deep end |
9.5 |
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Luisa
Young couple
BUSTO ARSIZIO,
Italy
July 15, 2009
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what a surprise ! Splendid hotel in front of the castle ....the best you can find in the middle of the city.... no one....good "quality / price" relation.... |
7.5 |
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Alan
With friends
Alford,
United Kingdom
July 1, 2009
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The room 40 that we had is a old room clean but requires upgraded for the charge made good to see a new lift fitted |
7 |
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Patricia
Mature couple
Dunfermline,
United Kingdom
June 29, 2009
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The position of the hotel sitting on the banks of the river yet only 5 minutes walk from the shopping centre was excellent. We were also very pleased to be able to take our dog with us on our stay!! Delivery lorries off-loading at 4am made for an early wake-up call. Our son's room backed onto the kitchen which meant a lot of noise travelled into his room too. |
9 |
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Anonymous
With friends
United Kingdom
June 18, 2009
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pleasant room and friendly service unfortunately the aerobics class/fitness class('take that' sound track and quite a lot of shouting) could be heard very clearly from room 109! Would recommend the hotel but not rooms over the leisure facilities. |
8 |
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Peter
Family with older children
London,
United Kingdom
June 4, 2009
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It was central to the area for shopping and the view of the river ness was lovely. They do have a nice swimming pool. The rooms were not great for the price but they were clean and tidy. |
6 |
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Phillip
Solo traveller
Chudleigh,
United Kingdom
May 30, 2009
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Enjoyed the location with view of river and castle. The staff were exceptionally helpful and courteous. We found the beds a bit hard! |
9 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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