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64-76 Hendon Way, London, NW2 2NL – Show map
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622 verified reviews
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Best Western Palm Hotel's staff speak: Russian, Polish, Lithuanian, English
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Food & Drink
Bar, Restaurant (à la carte), Special diet menus (on request)
Free! WiFi is available in the hotel rooms and is free of charge.
Free! Free private parking is possible on site (reservation is not needed).
Room service, Packed lunches, Vending machine (drinks), Vending machine (snacks), 24-hour front desk, Luggage storage, Laundry, Dry cleaning, Daily maid service, Meeting/banquet facilities, Fax/photocopying
Newspapers, Safety deposit box, Non-smoking rooms, Facilities for disabled guests, Lift, Heating, Non-smoking throughout, Air conditioning
Russian, Polish, Lithuanian, English
From 14:00 hours
Until 12:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
Free! All children under 2 years stay free of charge for children's cots/cribs.
There is no capacity for extra beds in the room.
The maximum number of children's cots/cribs in a room is 2.
Pets are allowed on request. Charges may be applicable.
Cards accepted at this property
Best Western Palm Hotel accepts these cards and reserves the right to pre-authorise your card prior to arrival.
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Pleasant staff,try their best to accommodate,even if there's a problem.
lack of staff appearance at the bar
Bedroom and bathroom clean and comfortable We liked the parking facilities
we had business south of the river so found this a little too far out and too far north
Cleanliness Location Décor Staff
Beds far to soft
From the moment we arrived the staff were very helpful, polite and friendly. The room was immaculate, spacious and comfortable. We did a lot of sightseeing and the Underground was only a quick bus ride away.
The hotel is within a mile of the M1, and not expensive (by London standards). It was clean and well-presented. Breakfast was good: a buffet with continental as well as cooked breakfast.
The only negative was that the view from our room was of air conditioners! But that wasn't really a problem.
The air con didn't work, the parking was atrotious and the staff weren't very helpful
First impressions were very good. Reception area was very welcoming and clean and modern. We were a little early but could still check in which was appreciated.
Limited choice of drinks at hotel bar.
The hotel itself was very clean and the staff couldn't do enough.
The location of the hotel was not very good as in the surrounding area. Also on the last night of our stay there there was a wedding at the hotel. this would not have caused a problem except that there should be some sort of sound proofing in the function Room all we heard for most of the night was very (and I mean) very loud music, so loud it was making everything in the room bounce ie cups and saucers. I did complain about the music on several occasions and eventually the music stopped at around 12.30 am.
Staff especially Kamal, big room, bathroom clean and spacious.
Limited food, a bit noisy neighbours (rooms too close).
Freindly staff, comfortable hotel, good parking facilities. Lovely bathroom.
Restaurant was supposed to be open all day but this wasn't the case.
Liked the room, staff, breakfast, room service, comfy beds
Wedding function was on and parking was a nightmare advise reserving a space before hand (which I did try but was advised there is plenty of room) unfortunately it was full upon arrival. However staff did eventually find me a space.
the staff were very friendly and helpful whenever we wanted anything.
the location is on a busy dual carriageway and about a mile from the nearest pub. the Hotel bar was ok but very expensive.
Friendly staff and great night sleep. Nicely presented throughout
A little far from transport links
great price clean, spacious & comfortable rooms great beds! helpful & friendly staff easy access to tube station/central London free on site parking easy check in/out
bar prices! (but thats London for you)
Large room. free wi fi and free parking.
Good price & good location.
Some engine noise is too loud and affect quietness of sleep.
We travelled with our 3 adult children so had 2 hotel rooms. The kids room had 3 single beds, as requested. Both rooms were clean, comfortable & lovely decor. Staff were helpful & courteous. It was easy to get around on the buses & trains.
Had requested months earlier that our rooms would at least be on the same floor if not inter-connecting. This didn't happen. The Hotel is really too far out of London, but that was my booking error.
The staff were attentive, courteous and friendly. We enjoyed a drink in the bar and the beds were comfy and spotless. Lovely shower and bathroom facilities. Very good value for money. Room needed at rear of hotel though as very very busy noisy road at the front. A lucky find. Perfect for our needs.
Location, unfortunately cannot change that. But a very nice welcoming frontage.
Out of town but easy accessable Supermarket close by. Staff very friendly. Room not at street therefore very quite.
Maybe difficult to find the first time.
The rooms were nice.
Noisy, due to road traffic. Our room was not cleaned on three occasions. Drinks were not up to standard. Food was not cooked properly and expensive. In the end, did not feel welcome
Staff helpful Good comfort Clean
The most memorable experience of a thoughtful staff. Kamal in particular at the front desk is very courteous.
I wish the passage way to the rooms has less doors. The addition of an exercise room makes sense.
The brake fast was simply fantastic.
The toilet was very tight. Tissues Inadequate.
warm welcome, excellent dinner
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