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Best Western Palm Hotel
64-76 Hendon Way, London, NW2 2NL – Show map
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6 Reasons to Choose Best Western Palm Hotel
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1679 properties in London
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645 verified reviews
We speak your language
Best Western Palm Hotel's staff speak: Russian, Polish, Lithuanian, English
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Food & Drink
Bar, Restaurant With Dining Menu, Special Diet Meals (upon request)
Free! WiFi is available in the hotel rooms and is free of charge.
Free! Free private parking is available on site (reservation is not needed).
Room Service, Packed Lunches, Vending Machine (drinks), Vending Machine (snacks), 24-Hour Front Desk, Baggage Storage, Laundry, Dry Cleaning, Daily Housekeeping, Meeting/Banquet Facilities, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private), Air Conditioning
Russian, Polish, Lithuanian, English
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 2 years stay free of charge in a crib.
There is no capacity for extra beds in the room.
The maximum number of cribs in a room is 2.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Best Western Palm Hotel accepts these cards and reserves the right to pre-authorize your card prior to arrival.
The original card that was used for the advance purchase bookings must be shown upon arrival.
Based on 645 reviews
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the staff were very friendly and helpful whenever we wanted anything.
the location is on a busy dual carriageway and about a mile from the nearest pub. the Hotel bar was ok but very expensive.
Friendly staff and great night sleep. Nicely presented throughout
A little far from transport links
Large room. free wi fi and free parking.
Good price & good location.
Some engine noise is too loud and affect quietness of sleep.
We travelled with our 3 adult children so had 2 hotel rooms. The kids room had 3 single beds, as requested. Both rooms were clean, comfortable & lovely decor. Staff were helpful & courteous. It was easy to get around on the buses & trains.
Had requested months earlier that our rooms would at least be on the same floor if not inter-connecting. This didn't happen. The Hotel is really too far out of London, but that was my booking error.
The staff were attentive, courteous and friendly. We enjoyed a drink in the bar and the beds were comfy and spotless. Lovely shower and bathroom facilities. Very good value for money. Room needed at rear of hotel though as very very busy noisy road at the front. A lucky find. Perfect for our needs.
Location, unfortunately cannot change that. But a very nice welcoming frontage.
Out of town but easy accessable Supermarket close by. Staff very friendly. Room not at street therefore very quite.
Maybe difficult to find the first time.
The rooms were nice.
Noisy, due to road traffic. Our room was not cleaned on three occasions. Drinks were not up to standard. Food was not cooked properly and expensive. In the end, did not feel welcome
Staff helpful Good comfort Clean
The most memorable experience of a thoughtful staff. Kamal in particular at the front desk is very courteous.
I wish the passage way to the rooms has less doors. The addition of an exercise room makes sense.
The brake fast was simply fantastic.
The toilet was very tight. Tissues Inadequate.
warm welcome, excellent dinner
Location and cost, good value for London
To cold in the restaurant, due to the hot weather the air con was to cold
Parking included into rate (otside of congestion charge zone) Direct bus to Marble Arch (113) Overall comfort
On Saturday there was a wedding party dowstairs and the noise was a little distrurbing even in the rooms at the back.
a little bit noisy
Cleanliness, helpful,friendly staff and comfortable beds!
step down into bathroom,loose tiles on bathroom floor..room 203
The staff were very helpful from beginning to end , the room was cleaned well between nights , beds comfy and room quite even though we were at the front near a busy road. Really good value.
Everything for this hotel is at its best. First we got the room that the fridge did not work. The staff was kind enough to change room for us immediately.
Location is quite far from the city centre. However, it's near bus stop which will go to tube station.
Upon check in the service was awful. Staff was NOT friendly at all they actually are very rude. The room had no elevator we had large suitcases and getting to the room was up a flight of stairs. Air-condition was poor. Noise level of other guest (groups) running through the halls all hours of the night, at 2a.m. we finally complained. Would NOT recommend this hotel and would never go back,more so because of the staff. Never have been at a hotel with such rude non helpful staff.
The staff was very helpful. It was very convenient to catch the bus. That made it really easy for my friend and I to get around. We enjoyed our stay there.
Style of the hotel, room was nicely decorated and very comfortable. Staff were polite, helpful and had a welcoming Smile.
Room 6 on the front - A41 very noisy and there were a family with children who were going up and down the corridor shouting until 1am
I loved the rooms, they were spacious, bed comfortable and big, flatscreen tv in front of the bed. Friendly staff. Good facility - European electric plug in the wall for those who need it and we did I left my dress in the hotel and the staff was efficient and posted it to me very next day after my address confirmation. Big thank you!
the value and helpfulness
The room and bathroom were lovely and the staff friendly and helpful.
When booking I booked 3 breakfasts but at breakfast I was told I had to pay as you had only taken the room cost at the time of booking. What is the point of booking breakfast when you have to pay after eating it.
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