Park Grove Hotel

Friendly and helpful staff.

Evening meal too early.

It was convenient for our purpose - we were not there for long enough to enjoy the surrounding area. Breakfast was good.

The staff were friendly and willing to help when we asked to change rooms and for some towels.

My fiance and I were in Falmouth for a wedding and stayed at the hotel with two friends. We researched the hotel on the internet and saw a pleasant website and good reviews. The price was reasonable and we felt the Park Grove was comparable with other hotels in the area and selected the Park Grove. However, the hotel did not bear any resemble to the actual facilities at the hotel for a start it does not have grounds - that's the park! Although the room was clean, it was very small and the decor very dated, including the ensuite. The whole hotel was very dated. It was a noisy hotel too - we could hear the next door room talking through the walls. It is a shame as the staff were generally helpful, but we did not find our stay comfortable.

quiet,helpfull,good food,cleanliness.

The hotel was clean and situated in a convenient location for exploring the town. The staff were pleasant.

Having checked out the hotels own website I was reassured that the negative reveiws posted recently were probably in the minority and decided to go ahead with the booking. Having now visited the hotel I consider that the hotel website is very misleading.  I accept that self promotion will attempt to show the best features and not dwell on any shortcomings,but my experience of the hotel itself ,the location, and the food bear virtually no resembalance to that which their website leads you to expect. Take the food for example,  breakfast  on the first morning  was poorly cooked and subsequent mornings although definatly an improvement were nothing special. I  would not reccomend this hotel as I do not consider it to be good value for money.

Friendliness of all staff and the owner etc, even on a late arrival because of heavy traffic, they were helpful and friendly,we had travelled down for a wedding , the owner etc helped with organising taxis etc and made our stay really nice, my sister and I highly recommend this hotel

A good quality breakfast to start the day

The bed was a bit small

the hotel was clean comfortable quite central and the food was very good and the staff very helpful and polite.

the en suite could be bigger.

Friendly owner who knew the area well and was able to make suggestions about things to do and places to visit.

The en suite facility was a little too compact with no where for toilet bags.

everyone was so friendly and willing to help with whatever we needed. The room was really comfy and lovely being on the top floor, really comfortable furntiture

One small thing - one of their plug sockets had been jammed open making it live - might want to check that out!

Good location.

Bathroom was too small and had to go downstairs to another room to use a bath as there wasn't one in the room as I had requested.

Excellent staff and service

The manager was very helpful and friendly. The staff went out of their way to be very helpful and had a can do approach.