Best Western Park Hall Hotel  

good facilities, clean rooms, event was being held at the hotel so location good. Reception staff were pleasant and helpful.

Restaurant staff were scarce for evening meal, Soup was ordered but no soup spoon supplied, had to ask. Ladies on next table to us had to ask for their drinks three times before getting them. Bar staff were pleasant but on several occassions was kept waiting while bar staff had to fetch drinks from other bars because they had run out. Breakfast staff seemed in experienced and breakfast itself was not worth the price charged.

The room was clean and comfortable and a reasonable size, the rail holding the shower head was broken reported it at recepetion the following morning and was fixed by the time we returned that afternoon.

The food dinner was dull and we were served tinned mushrooms and what looked like budget prawns from iceland. Breakfast was cold!! The bar was overcrowded on Saturday night due to 4 functions at the hotel. No mention on line that it was next to a theme park! Lack of management throughout, the place was running by accident.

Location next to Motorway, breakfast was ok.

Location of room not very good, outside appartments, no atmoshpere. No Sky tv to watch football, what is the cost for a hotel to have Sky pay tv?

The friendliness of the staff and the standard of the facilitiues was excellent throughout and made the stay a perfect weekend

It was suitable for purpose

The accommodation was very poor! We were in an annex near to where the function we were attending was being held! However we had to walk outside to the function. ( On a cold rainy night) The room was on a main thorough fare to the car park so was very noisy! Party revellers were walking past all night!!!! In addition to this we had a burst of noise every other minute. The room looked scruffy and outdated ( I haven't seen curtains like this since the 60's) The shower was like something out of the ark!!! Very disapointing!

It was a nice setting. Looked good from the outside.

The staff were discourteous. The tv and kettle didn't work. There were loud generators outside the room. The breakfast was awful.

Plenty of free parking, friendly and helpful staff, extremely comfy rooms fantastic price!

Leisure facilities

Room did have a bad stale/smoke smell

Free Internet

Room looked old. Bed was broken on one side. Not sure why there were purple lights everywhere. Breakfast was awful. Tv very small.

Gym facilities and pool

Room and beds were of poor quality and in need of refurb

Our room was delightful, very spacious and comfortable. The staff were all very helpul and the waiting staff in the dining room especially so. It is a handy place to reach from the M6.

Selection of beers could be better (no real ale!) but that is a minor point. Everything else is fine, spacious hotel and pleasant surroundings. I imagine the hotel is sometimes very busy with families visiting the Camelot theme park next door. Although I doubt if this would be a problem even for conferences, as one was happily taking place the morning we left. Good place - I can recommend it.

just a nice place to relax and travel from

The spa, very relaxing and peaceful. The hotel staff were all very friendly and helpful.

The bed was way too soft, we kept rolling together in the double bed, wish we had got a twin room.