Park House Hotel  

Friendly staff, steam room, food.

Biscuit jar was grubby! Breakfast staff didn't cope very well.

I liked the friendliness of the staff and the comfort of the room as it was spacious. I was attending a function in the Hotel and the food was excellent. The breakfast in the morning was also good

It would have been good if we could and went through the hotel to get to the function room instead of having to go outside.

Bed side light not working. Fridge not working,(No mini Bar) tv not working.

Lovely hotel with excellent food

Staff were allowed to drink in the bar as they finished their shifts. No drambuie in the bar. breakfast not delivered to our room.

good staff, decent, quite large hotel for wedding/conference

Very comfortable relax stay staff very friendly and helpful.The room was very comfortable,spacious food in hotel was delicious very great service all round.Excellent value for money would say again .

Rooms were very comfortable and staff showed good customer service Breakfast was good and served to you

No baked beans with cooked breakfast

The staff were very welcoming, nothing was too much trouble. The spa facilities were quick to reach user mode even when they were not on at arrival in the spa. (One thing here - there are no lockers for personal belongings, although there is a combi lock on the facility so only those using facility can access the changing areas) Food was fabulous, compliments to the chef! Rooms are light and airy, well appointed and have all the things one expects. The hotel has beautiful grounds so they do get lots of summer weddings so book early! Ideal location for the Ironbridge and surrounding museums just 10 mins down the road and plenty of restorants around the hotel.

The spa consists of pool, jacuzzi and sauna. The sauna had loose boards on the floor boards and one of the head rests which exposed a nail - I reported both to reception so they should be mended now! The light on the steam room blew whilst we were there but to be honest you didn't need it. The Jacuzzi was pleasant temperature but could be hotter and the controls for it are unmarked on the wall so it is not immediately obvious how to turn it on. Very minor things very quickly fixed and none of which spoilt our stay or prevented our using the facilities.

Once you find the hotel the facilities are adequate. They have taken time to build a number of 'cottage' rooms away from the main building, some of which are designated for smokers which was my main reason for booking this hotel. The bar and on-site restaurant serve good food and ales with staff helpful and attentive without hovering. At the time of my visit the bar was very busy on a Thursday evening and it would have helped to have a more experienced person running the bar.

The overall impression is that thye just need to focus on the detail a little more. Breakfast was ok but spoiled by an overpoached egg. Like many hotels they use small jars of jam and marmalade on your table and to find some of them half used was a little dissapointing. Check is was was too long a wait and could have been avoided if the receptionist called for help. After a four hour drive I didn't really want to listen to the only person available to check me in run through the wedding package options for 20 minutes on the ohone while three people were waiting to check in. All in all, not bad and good value for money. It could be so much better though.

Very well serviced hotel in a great location for our needs. The staff were very helpful especially the reception girls. Our room was extremely well maintained and serviced very quickly. Our breakfasts were top notch and served piping hot.

Nice old building, good location. Staff freindly but not professional.

Have never stayed at such a noisy hotel. Due to big wedding parties -they should put those guests in the noisy rooms. Disco until 1 in the morning and loads of kids running around the corridors until late at night.

It is a lovely friendly hotel with nice facilities. A great place for a break. Good value for money

The stain carpet in our bedroom and no shower working in the female at the pool

The hotel was booked at short notice so we had mixed feelings what to expect. We were given a room in the adjacent cottages a short walk from the hotel. We were pleasantly suprised, the room was really comfortable with just about everything you would need for a short stay. In fact there was a little too much furniture but thats a small point. I would have no hestitation booking this hotel in the future and would certainly request a cottage. Never used the spa or pool and did not eat dinner in the hotel but the breakfast was good especially the smoked haddock and poached eggs