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Park Inn Heathrow
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When would you like to stay at the Park Inn Heathrow?
Top
Based on
286
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Takahiro
Family with young children
Exeter,
United Kingdom
October 31, 2009
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The good thing for us was its location. The response of hotel service was kind and very quick. We orderd a bowl of chips as a room service, but it was too expensive. I have never had a ￡5 of chips so far. A soundproofing of the room was bad. It was very noisy at midnights by knocking on someone's door. That was really annoying. |
5 |
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Mike
Mature couple
Saint Petersburg,
United States of America
October 29, 2009
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Hot Tub and Pool 1. Charged me 36 euro for a Hanburger and Chicken Sandwich and Augraten Potatoes. That was around $56.00 for that??Rip off!!! Next problem was I was locked out of my Room twice in the same day. The second time it happened I had purchased Ice Cream and had to wait 20 minutes for my key. My Ice Cream turned into a Milk Shake. No Manager on duty per the Front Desk |
6 |
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Gerard
With friends
Airdrie,
United Kingdom
October 29, 2009
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I liked the location, the easy access to the airport and most of all the standard and cleanliness of the room we had |
9.5 |
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Richard
Group
Dorchester,
United Kingdom
October 29, 2009
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Clean and moden, good service, it felt good to be there |
10 |
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Niamh
Mature couple
Manchester,
United Kingdom
October 28, 2009
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extremely convenient to heathrow airport. hotel was overcrowded to the point of being uncomfortable. breakfast was like a free for all and the staff did nothing to compensate for the fact that there was a dance festival going on that night. as a result checking in and out were time consuming waits which is not really acceptable given the prices of the rooms. |
5 |
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Anonymous
With friends
United Kingdom
October 27, 2009
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The staff there were friendly and nice.But I found it was not nice to knock on the door and open to clean the room while I was still sleeping. |
9 |
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Bryony
Young couple
London,
United Kingdom
October 26, 2009
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Really nice pool - and friendly staff that let us stay there a bit later. Very easy to get to on the bus from Heathrow tube station and back again. Very cheap, good for avoiding the stress of very early morning wakeups for morning flights! Staff try to sell you a taxi, which is ridiculously expensive - its best to just get the bus which stops just outside the Garage right next to the hotel! |
9.5 |
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Karen
With friends
Avon,
United States of America
October 25, 2009
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The room was very clean and comfortable. Check in was easy and efficient. The staff was very helpful in giving us directions on the bus and tube into central London. On site restaurant was very expensive |
10 |
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Catherine
With friends
doncaster,
United Kingdom
October 19, 2009
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Comfortable, clean and close to Heathrow Airport. Very convenient as I had to meet someone from a very early flight. Trouble free - I would stay here again and recommend it to others. |
8 |
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Michael
Mature couple
UK,
United Kingdom
October 18, 2009
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Convenience for Terminal 1 (outgoing). |
7.5 |
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Paul
Solo traveller
Sutton Coldfield,
United Kingdom
October 15, 2009
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Roonm was ok The receptioinst tried to charge me extra for breakfast and told me that my booking did not include breakfast. Fortunately I had a printout of my confirmation email with me which the receptionist accepted. I believe this double charging is deliberate. Receptioists never accidentally include breakfast when it was not part of the original booking |
7 |
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Caroline
Family with older children
Pilning,
United Kingdom
October 14, 2009
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Convenient for Heathrow, M25 and M4. Parking available. Main reason for chosing was a combination of rate, location,parking. Bit difficult to find your way around. Corridors going everywhere! |
8 |
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Anonymous
Young couple
Germany
October 8, 2009
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Early flights in the morning can be reached. Room, clean, comfortable and lovely design The bus transfer to the hotel is too expensive 8 GBP per person for way and return. This amount has to be add to the hotel fee. |
8 |
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Anonymous
Family with older children
Australia
October 3, 2009
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the pool and other leisure facilities |
7.5 |
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John
Family with young children
stowmarket,
United Kingdom
September 30, 2009
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Comfortable beds, good breakfast, good facilities Very slow check in, staff slow to react to long lines at reception |
5.5 |
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Anonymous
Group
United Kingdom
September 30, 2009
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The service within the restaurant was very poor lack of communication became a challenge with the staff. It was clearly obvious that as soon as you put your cutlery down on your plate your plate is cleared immediately which was odd service and also when clearing plates guests should not be expected to pass their plate over to a waitress. The parking was awful so many of our attendees at our conference were appalled at this and also the restaurant set-up. It also did not go unnoticed that the same food was served for lunch and dinner no choice whatsoever. Grumpy concierge. Signs to rooms not that clear quite frustrating when trying to locate your room took longer than expected. Again, within the conference rooms staff cups etc were not |
5 |
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Abdalla
Family with young children
Richmond Hill,On,
Canada
September 29, 2009
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Restaurant services for breakfast . Busing to the Airport is not good. |
5 |
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Emma
Solo traveller
ABERDEEN,
United Kingdom
September 29, 2009
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The staff in the bar were excellent. Very attentive and helpful. The main restaurant was very expensive. Captive market so hotel would probably be able to justify it this way!! |
7.5 |
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Lindael
Solo traveller
kamloops, bc,
Canada
September 29, 2009
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staff very helpful, great food, as it was such a large hotel there was a long distance to walkd to my room, hotel was fun, clean etc. when I wanted to swim I was unable to as the teenagers were playing ball. The attendant suggested it would not be comfortable and he didn't think he could manage kids in order to allow my swim (probably accurate), disappointing as a primary reason I picked hotel was for the swim. The reception was very short tempered and unhelpful re questions, their aim was to get through the line as quickly as possible (although there was not much of a line behind me - one person). the rest of the staff were wonderful |
10 |
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Patricia
With friends
NARELLAN,
Australia
September 27, 2009
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The hotel was clean and tidy. I did not like the fact that there were no computers available after 8pm at night. In case no one noticed, it was not 8pm in the rest of the world. I was bitterly disappointed that a hotel that boasts that it is the biggest in Heathrow would be so backward. I could go to a bar and get drunk, but not keep up to date with business in the rest of the world. P.S. We do not all carry lap-tops. |
4.5 |
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Laura
Young couple
Basingstoke,
United Kingdom
September 24, 2009
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Proximity to airport, convenient shuttle bus, bar looks nice Too few staff on check in desk |
7 |
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Anonymous
Young couple
United Kingdom
September 24, 2009
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Enjoyed everything about it. Had a good room overlooking Heathrow airport and enjoyed watching the many aeroplanes taking off and landing while relaxing in comfort. Was surprised that no aircraft noise could be heard in our room despite being so close to the runway Difficult to get a parking space initially |
7.5 |
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Gunnar
Mature couple
stockholm,
Sweden
September 24, 2009
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the location close to heathrow to many cars in the parkinarea |
8.5 |
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Denise
Family with older children
Chandler, AZ,
United States of America
September 23, 2009
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cleanliness, size of room, fridge in room, shower water pressure check in staff in am was not as friendly as first encounter at check in. was told there was no public bus when there was. |
8.5 |
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Janet
With friends
Fernvale,
Australia
September 22, 2009
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Location was the main reason for us to pick this Hotel as we needed to fly out and it was a pleasant surprise for the comfort, cleanliness, staff assistance and value for money. |
9.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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