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Park Plaza County Hall London
1 Addington Street, Lambeth, London, SE1 7RY – Show map – Subway access
Excellent location — rated 9.2/10! (score from 1554 reviews)
Rated by guests after their stay at Park Plaza County Hall London.
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6 reasons to choose Park Plaza County Hall London
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1554 verified reviews
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Park Plaza County Hall London's staff speak: Swedish, Russian, Portuguese, Polish, Dutch, Italian, French, Spanish, English, German
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Sauna, Fitness centre, Massage
Food & Drink
Restaurant, Bar, Breakfast in the room, Restaurant (à la carte), Snack bar
Free! WiFi is available in public areas and is free of charge.
Free! Wired internet is available in all areas and is free of charge.
Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.
Room service, Car hire, Shuttle service (surcharge), 24-hour front desk, Express check-in/check-out, Currency exchange, Tour desk, Ticket service, Luggage storage, Concierge service, Babysitting/child services, Laundry, Dry cleaning, Ironing service, Shoeshine, Meeting/banquet facilities, Business centre, Fax/photocopying, VIP room facilities, Bridal suite
Newspapers, Safety deposit box, Non-smoking rooms, Facilities for disabled guests, Lift, Heating, Non-smoking throughout, Designated smoking area
Swedish, Russian, Portuguese, Polish, Dutch, Italian, French, Spanish, English, German
From 14:00 hours
Until 12:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
Free! All children under 2 years stay free of charge for children's cots/cribs.
Extra beds are not available.
Free! Up to two children under 12 years stay free of charge when using existing beds.
One older child or adult is charged GBP 30 per person per night when using existing beds.
There is no capacity for extra beds in the room.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Park Plaza County Hall London accepts these cards and reserves the right to pre-authorise your card prior to arrival.
Please note that different policies, which may include deposits, will apply to group bookings of 10 rooms or more.
Based on 1554 reviews
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Convenient location near the attractions
Breakfast food was reasonable, a bit dry and not much variety
Good central location, good breakfast buffet although a bit cramped. Modern clean hotel, and staff friendly and helpful. Child-friendly and welcoming. Quiet room and good view.
Bed mattresses were hard to the point of being uncomfortable. No chair in the bedroom, no dividing/sliding door between bed in sitting room and bedroom in studio so privacy was limited.
Bar could be better
Central location; very good transport connections Nice breakfast; very friendly staff
Poorly designed bathroom Queuing for breakfast; waiting for clean plates
Excellent, friendly staff. Comfortable stay.
No parking facilities. Could not get the room temperature right, a little too warm & stuffy. Not sure if air conditioning was working properly.
I liked the location over everything else.
The cleaning of my room was very poorly done. They did not clean under the stands and only swept where was immediately visible to the eyes.
Location of hotel was Great for the London Eye 5 Mins, Houses of Parliament & Big Ben.10 Mins We found the Hotel staff were professional and pleasant.
Location and amenities. Italian restaurant very nice with excellent bread and good menu. Walls and windows must be insulated because you don't hear the traffic noise in your room. Staff were pleasant.
I requested an upgrade at extra cost and when we checked in it was a handicap suite with no bath. I did not request a handicap room and should have been given the proper upgrade. Also didn't like the front access with busses blocking the front on several occasions.
Each time i've stayed within Park Plazza Hotels rooms akways clean & tidy & fresh towels daily. Cleaning staff around hotel are always friendly & polite n say Goodmorning!
On whole the staff however on Front- desk are often blunt, unfriendly & generally rather rude. I find this odd as surely front- desk staff are first 'point of call' that us clients meet & find this very offputting indeed. On this occasion both the men & ladies gront- desk/ reception didn't even smile. The same is case with waitresses in Restaurants... curt & very unfriendly so we ate elsewhere out of the restaurant instead.
That we had to leave.
Business center downstairs New bar 2nd floor but small card
Noisy: bathroom of the next room loud Restaurant setup from 5 am until 12 pm!!! Quality of bed of my son (14) : a sofabed with thin matrass uncomfortable!!! No sauna found! No daylight in the parents'room Waiting too long at the reception and for the lift
The very large room.
That fact that I had booked the penthouse suite for my 40th birthday celebration, hoping to have a view of the London Eye and river Thames but instead I had a view of the train tracks leading into Waterloo Station.
Long wait for lifts at busy times. Junior suite had lounge area inside with no windows defeats the object of a view if you can only see it by standing at the window - you need a chair to sit and enjoy what you are paying for - we paid for an upgrade and did not use the lounge area at all. Not enough staff at busy breakfast time - had finished breakfast before we got tea and that was by hijacking a waitress.
The staff were friendly and helpful, food very good, bed comfortable, room very clean and the lifts were efficient and quiet.
Room overlooked the atrium so a bit gloomy.
Great location, kids friendly (1st floor breakfast, hotel activities for kids). The view was amazing (junior suite with big ben and London eye view). Free internet.
No parking, a bit small and get bust at breakfast time
Room facilities were good.
Had to ask for the third bed to be made up they also brought another towel. Why did they not know there were three in the room. Asked for quick entry in room for disabled mother but did not get a text until 2.50.
The glass toilet door nearly fell ONTOP of my young child he would have had serve injury they gave us a few soft drinks as a goodwill gesture and moved us to another room not impressed
Room was good although we changed as the first room was interior looking into building and very dark no daylight. Room with view was smaller but adequate. Views lovely Breakfast on Sunday was excellent especially the scrambled eggs perfect! Porters very helpful and friendly.
Shower screen did not prevent water on bathroom floor! No bar staff on terrace but think this will be addressed.
The close walk to all the destinations. Also loved the comfort of the room
Accommodation was superb, with spectacular views and an amazing shower. It also had effective air conditioning -- not often found in the UK. The balloons and treats provided to celebrate our son's birthday were unexpected and much appreciated. I could happily have stayed much longer.
Having to leave
Clean. Excellent service and staff.
Far away from Oxford st.
Staff we're helpful and went the extra mile to make the stay a great experience all round.
Abit behind with getting check ins ready for 2pm although they were more than happy to give us a table in the bar and a drink while we waited.
location, and view from room
not enough elevators.
The room was spacious, clean, well equipped an just the overall vibe of the hotel was great. Staff were welcoming from the start to the end of our trip. The location couldn't be better, just outside the London eye!! Would deffinately stay there again
The toilet roll holder was awkward, but other than that nothing
The air conditioner started leaking in the midnight.....The staff was nice but still, really could not fall asleep that night....
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