Ramada Park Hall Hotel and Spa Wolverhampton  

Standred not of a Ramada, the hotel felt old and tired. I would look at other hotels in the area in future.

Staff friendly and helpful, good gym facilities

Bed very uncfortable, hotel generally has seen better days. Decoration tired carpets threadbare.

The bathroom was nice with good quality toiletries. The bed was actuallly comfortable. Being at the back meant it was nice and quiet. Staff were polite and helpful

£62.00 for B&B appeared a fair price. However there weren't any matteress or pillow protectors on the bed so they were stained. The window which was round the back & could be accessed via the ground floor roof had been forced in the past & couldn't be secured. We left the tv on and closed the curtains when the room was unoccupied. There wasn't a toilet brush the extactor fan didn't work The tray had a domestic sized kettle but the cups were small. The door chain was broken. Metal tongs were provided to put bread in the electric toaster!! A pop up toaster was one for staff to use really - the conveyer belt type one is better for public use. No vegatarian sausage available & no sign advising that they could be requested.

Seem reasonable

Room cold during the night

It is very dated and in need of an up date. Some electrical equipment did not work and plumbing was defective.

I stay quite a lot on business and always find staff and facilities excellent. One little moan would be I always request a ground floor room and have to change rooms all the time

Stayed at hotel night of works christmas party at hotel, thought it would be easier at the end of th evening. The various parties at the hotel finished at 1am and many people were still around the bar area until 2. the terrible noise outside and around our room - drunken young lads, shouting, swearing, banging doors, running up and down and play fighting- this went on until well after 3.30 in the morning. We phoned down to reception twice about this. We decided to stay over night so it would be easy to get to sleep after our works party, no travelling or hanging around for taxi's, but we only managed to get a couple of hours sleep, and if we had not had a drink would have checked out and drove home. This was upseting and when we spoke to hotel about this when we checked out Saturday morning, someone got back to me on the Monday, not very sympathetic, saying it was not the hotels fault, and was out of their control who stayed there. I understand this but find it difficult how a group of drunken yobs could have ebeen allowed to cause such problems for over an hour, without being stopped.

Honestly, it was such an awful experience from check in to check out that I cannot identify anything that I can say I liked. Originally I felt it was good value for money as I got a cheap deal for a 4 star Spa hotel but it wasn't even worth the money I paid on the cheap deal.

As i'm limited for words I'll try to keep it short - the hotel staff were rude, abrupt and very unhelpful. The rooms were too basic for 4 star and very cold. Heating was not sufficient and it's not acceptable to have to sign out heaters. The water pressure was so poor I couldn't run a bath and the bathroom too cold for a nice shower. The beds were uncomfortable. Maid service walked into my room even though I had the do not disturb sign on the door. I had my car damaged in the car park and was told the cctv does not cover the place where it was parked. The next excuse was that they do not have the facility to play back the tapes. Finally, I was told to go to the police. Anything but helpful. They should not advertise as secure. I think this hotel gives the Ramada chain a bad name and I will not stay again. There is a 2 star hotel close by which far exceeds this place. I'm beyond disappointed - appauled in fact.

The brand new bed was very comfortable & the facilities very good. The staff were professional & friendly. The health club relaxing & beneficial. The Indian food, excellent! All good!

Staff were welcoming and friendly. Plenty of parking.

I didn't use the spa or restaurant facilities only the accommodation. Condition of the accommodation was poor, as you walk down the corridor to the rooms it looks shabby with pictures at jaunty angles and the fire alarm bell hanging precariously off the wall. The room on first viewing was clean and functional but the bed had obviously seen better nights and this proved to be the case, slanting down towards the wall and uncomfortable, not a good nights sleep, compounded by the fact that a fire door outside the room, when opened, would bang closed. Sunday morning, no lie-in possible, not good preparation for a long days work. There was plenty of hot water but the shower was obviously installed by a "less than average height" person, I am of average height and had to stoop to wash my face when showering, let alone attempt a hair wash. This place needs a re-furb, I won't be returning in a hurry

When me and my husband got to the hotel it looked really nice from outside but the lady staff was nice as well

Ll it was just the night staff was not good at all and never understands my needs as a customer and I was not happy with my rooms as well most of the things in the room was not working all I waned was to be relax with my husband and get away from normal life.

The Indian restaurant was very good.

Breakfast good, room good

Bedrooms dont have enough lighting, very dark. Staff not always as efficient as they could be. Have stayed at this hotel previously and would stay again though.