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Park Lane Mews Hotel
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이용 후기
145
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이용 후기는 언어별 날짜별로 정렬되며 최대 25 건의 이용 후기가 한 페이지당 표시됩니다.
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익명
개인 여행자
영국
2009년 12월 13일 일
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Location. No service for guests, including: No porter. Small and old elevators. Small rooms. No minibar. Outdated in-room entertainment. Room service not answering their phone. |
4 |
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Gun
친구 동반
Istanbul,
터키
2009년 12월 12일 토
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Hotel has some flaws without a doubt. But the hotel staff (especially Martin) was very helpful and tried to solve every problem we had. Breakfast is very good. Location is excellent although the walk to the underground is a bit longer than expected. Nonetheless I recommend this hotel to city trippers like us. We were happy to be in London and having fun anyways, so the problems in the hotel didn't bother us that much. (And of course that's because they found a solution immediately.) But if I were in a business trip I would ask for more probably :) 1) Central heating was not working in the room. They put electrical radiator to the room and it solved the problem. However it was a tasteless solution for a 4 star hotel. 2) Bathroom was new and clean, refurbished obviously. But the bathtub plug was broken, we called the reception and they sent someone in just 5 minutes. 3) There was no bellboy. We carried our own luggages to/from our room. 4) So don't expect a flawless four star hotel. This is an old and ragged hotel. But the rooms and bathrooms are clean, renewed. Staff is helpful and smiling. |
7.5 |
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익명
개인 여행자
영국
2009년 12월 9일 수
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Clean rooms although the bathroom would benefit from some updating. Rude receptionist. When asked for a pen to sign in it was thrown along the counter top. |
7 |
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익명
친구 동반
영국
2009년 12월 7일 월
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The hotel was in a good central location just off Park Lane. The room was clean and tidy, although small and the general hotel was a little rough around the edges. The hotel staff were difficult and at times obnoxious. The hotel was initially overbooked and they tried to relocate me and my colleague after a long journey and were very pushy in this negotiation. Various issues with the billing to the room on checking out. |
4 |
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Brian
장년 커플
THIRSK,
영국
2009년 12월 7일 월
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We had to be moved to another "sister" hotel which was adequate. On arrival at the hotel, I was told that there was no reservation for me or my family. This caused me embarrassment, inconvenience and considerable frustration. The staff finally agreed to arrange alternative accommodation, of a lesser quality, at their "sister" hotel. The whole experience was the worst I have had the misfortune to encounter and I will not be using this website again, nor the hotel that I had booked into. I am also alerting all coleagues and friends about this lamentable service in order that they will not be caught out and embarrassed as I was. Yours Sincerely, BG de la Haye OBE |
5 |
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Peter
장년 커플
Plymouth, Devon,
영국
2009년 12월 4일 금
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The hotel was very convenient for central London venues. The hotel has no parking. |
4 |
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Stephen
개인 여행자
London,
영국
2009년 11월 30일 월
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Location perfect and quiet. |
7.5 |
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익명
개인 여행자
영국
2009년 11월 30일 월
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Location The staff weren't very friendly or helpful. Couldn't get hot water in the shower in the evening. Breakfast should be included in the price (the room is expensive enough). £14.95 for breakfast is far too much money. |
4.5 |
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Catherine
친구 동반
Salisbury,
영국
2009년 11월 29일 일
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convienient location the room was tatty, no hair dryer, cold, filthy net curtains and poor staff. |
3.5 |
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익명
개인 여행자
일본
2009년 11월 29일 일
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The stuffs was not friendly or polite at all. |
2.5 |
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Adrian
개인 여행자
Sandton,
남아프리카공화국
2009년 11월 27일 금
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They did try to compensate for giving my paid room away by giving me breakfast and a good room finally but that could never make up for the inconvenience. Not sure I could trust them again if I needed my room early. They gave away my paid for booking. I booked in for night of 21 so that I could arrive early on 22 and have a room - to sleep and shower. The hotel was warned by my wife and booking.com. Yet they still gave it away as they were overbooked. I had to walk around while they prepared a room for me. Then they gave me one on top of the lift, despite a request not to be near one. |
7.5 |
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Christopher
젊은 커플
Rudston,
영국
2009년 11월 25일 수
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the location |
2.5 |
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익명
그룹
영국
2009년 11월 19일 목
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On arrival, my party were told there was no room for us and we had to stay at Knightsbridge Green. This hotel was dreadful and we would definitely not rate this as a 4*. Very dissatisfied with the service from beginning to end |
2.5 |
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Guy
장년 커플
Oakham,
영국
2009년 11월 18일 수
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Its starting to look scruffy |
5 |
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Sandra
만 12세 이하 어린이를 동반한 가족
Hartlepool,
영국
2009년 11월 17일 화
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I have stayed in this hotel many times and thought it was quaint and lovely. I wont stay there again, as I thouht it had dropped in its standards dramatically, the public areas are dirty and shabby, the room was very clean but squashed with no toiletries, no mini bar etc. no I wont stay there again.Sandra Turnbull |
3.5 |
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익명
그룹
영국
2009년 11월 17일 화
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The location was great and good value for money The service checking in and out was slow due to computer systems |
7.5 |
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Joanne
젊은 커플
london,
영국
2009년 11월 16일 월
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the reception staff were just awful. ignorant and had no idea what was going on. one of them actually swore at a customer on the telephone when she had put down the receiver. |
3 |
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Angela
개인 여행자
dublin,
아일랜드
2009년 11월 10일 화
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Staff were friendly, location good for city break Advertised wifi in all rooms, very poor signal. Intermittant service. Useless. Tiolet wouldn't flush, advised reception at 4.45pm, I had to move rooms at midnight with no help or apology, Croissants were stale. |
4.5 |
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Peter
장년 커플
Appleton Wiske,
영국
2009년 11월 10일 화
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There was a strong smell of cigarette smoke throughout the corridor which pervaded the room. The quality of the room was a little tired. |
5 |
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Michael
장년 커플
budleigh salterton,
영국
2009년 11월 9일 월
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THe hotel was central for shopping, theatres. museums and local eating places the shower in our room was alittle poor |
8 |
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익명
개인 여행자
영국
2009년 11월 9일 월
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terrible hotel never go there the staff is terrible rude and does not care about the guests at all. |
2.5 |
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Mark
개인 여행자
Gosport,
영국
2009년 11월 9일 월
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convenient central and affordable small room |
10 |
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Alan
장년 커플
kirk langley ashbourne derbys,
영국
2009년 11월 4일 수
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convenient location to Hyde Park and the venue which we attended for the evening |
8.5 |
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Clare
만 12세 이하 어린이를 동반한 가족
Portlaoise,
아일랜드
2009년 11월 4일 수
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The location of this hotel was excellent from the Picadilly line. Nearest Tube (Hyde Park Corner) was only 5/6 mins walk. Having Hyde Park and Green Park nearby was lovely for walks in a city. A little over priced and some up grading of decor needs to be done. |
7 |
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Sallie
개인 여행자
South Perth,
호주
2009년 11월 4일 수
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The location and surrounding area with wide choice of cuisine. Homely bar! Short walk/taxi ride to CBD Maybe the upholstery in the ceception lounge area could be spruced up, i.e. dry cleaned, but love the style and ambience. |
9 |
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