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Park Lane Mews Hotel
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145
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住客评语
评语是按照语言和日期顺序排列的，每页最多显示的评语数量为 25 条评语
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Kenneth
与朋友同游
上海,
中国
2009 九月 15
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- The hotel is well located - staff in the reception area are friendly and helpful. cleaning is not at appropriate time. |
6.5 |
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匿名
独行客
阿拉伯联合酋长国
2009 十二月 16
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location of the hotel. They didn't have my reservations although I received the confirmation. the hotel needs renovation and cleaness. |
3.5 |
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匿名
独行客
英国
2009 十二月 13
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Location. No service for guests, including: No porter. Small and old elevators. Small rooms. No minibar. Outdated in-room entertainment. Room service not answering their phone. |
4 |
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Gun
与朋友同游
Istanbul,
土耳其
2009 十二月 12
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Hotel has some flaws without a doubt. But the hotel staff (especially Martin) was very helpful and tried to solve every problem we had. Breakfast is very good. Location is excellent although the walk to the underground is a bit longer than expected. Nonetheless I recommend this hotel to city trippers like us. We were happy to be in London and having fun anyways, so the problems in the hotel didn't bother us that much. (And of course that's because they found a solution immediately.) But if I were in a business trip I would ask for more probably :) 1) Central heating was not working in the room. They put electrical radiator to the room and it solved the problem. However it was a tasteless solution for a 4 star hotel. 2) Bathroom was new and clean, refurbished obviously. But the bathtub plug was broken, we called the reception and they sent someone in just 5 minutes. 3) There was no bellboy. We carried our own luggages to/from our room. 4) So don't expect a flawless four star hotel. This is an old and ragged hotel. But the rooms and bathrooms are clean, renewed. Staff is helpful and smiling. |
7.5 |
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匿名
独行客
英国
2009 十二月 9
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Clean rooms although the bathroom would benefit from some updating. Rude receptionist. When asked for a pen to sign in it was thrown along the counter top. |
7 |
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匿名
与朋友同游
英国
2009 十二月 7
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The hotel was in a good central location just off Park Lane. The room was clean and tidy, although small and the general hotel was a little rough around the edges. The hotel staff were difficult and at times obnoxious. The hotel was initially overbooked and they tried to relocate me and my colleague after a long journey and were very pushy in this negotiation. Various issues with the billing to the room on checking out. |
4 |
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Brian
成熟的情侣
THIRSK,
英国
2009 十二月 7
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We had to be moved to another "sister" hotel which was adequate. On arrival at the hotel, I was told that there was no reservation for me or my family. This caused me embarrassment, inconvenience and considerable frustration. The staff finally agreed to arrange alternative accommodation, of a lesser quality, at their "sister" hotel. The whole experience was the worst I have had the misfortune to encounter and I will not be using this website again, nor the hotel that I had booked into. I am also alerting all coleagues and friends about this lamentable service in order that they will not be caught out and embarrassed as I was. Yours Sincerely, BG de la Haye OBE |
5 |
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Peter
成熟的情侣
Plymouth, Devon,
英国
2009 十二月 4
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The hotel was very convenient for central London venues. The hotel has no parking. |
4 |
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Stephen
独行客
London,
英国
2009 十一月 30
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Location perfect and quiet. |
7.5 |
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匿名
独行客
英国
2009 十一月 30
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Location The staff weren't very friendly or helpful. Couldn't get hot water in the shower in the evening. Breakfast should be included in the price (the room is expensive enough). £14.95 for breakfast is far too much money. |
4.5 |
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Catherine
与朋友同游
Salisbury,
英国
2009 十一月 29
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convienient location the room was tatty, no hair dryer, cold, filthy net curtains and poor staff. |
3.5 |
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匿名
独行客
日本
2009 十一月 29
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The stuffs was not friendly or polite at all. |
2.5 |
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Adrian
独行客
Sandton,
南非
2009 十一月 27
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They did try to compensate for giving my paid room away by giving me breakfast and a good room finally but that could never make up for the inconvenience. Not sure I could trust them again if I needed my room early. They gave away my paid for booking. I booked in for night of 21 so that I could arrive early on 22 and have a room - to sleep and shower. The hotel was warned by my wife and booking.com. Yet they still gave it away as they were overbooked. I had to walk around while they prepared a room for me. Then they gave me one on top of the lift, despite a request not to be near one. |
7.5 |
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Christopher
年轻的夫妇
Rudston,
英国
2009 十一月 25
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the location |
2.5 |
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匿名
团体
英国
2009 十一月 19
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On arrival, my party were told there was no room for us and we had to stay at Knightsbridge Green. This hotel was dreadful and we would definitely not rate this as a 4*. Very dissatisfied with the service from beginning to end |
2.5 |
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Guy
成熟的情侣
Oakham,
英国
2009 十一月 18
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Its starting to look scruffy |
5 |
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Sandra
携带年纪较小的儿童的家庭
Hartlepool,
英国
2009 十一月 17
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I have stayed in this hotel many times and thought it was quaint and lovely. I wont stay there again, as I thouht it had dropped in its standards dramatically, the public areas are dirty and shabby, the room was very clean but squashed with no toiletries, no mini bar etc. no I wont stay there again.Sandra Turnbull |
3.5 |
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匿名
团体
英国
2009 十一月 17
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The location was great and good value for money The service checking in and out was slow due to computer systems |
7.5 |
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Joanne
年轻的夫妇
london,
英国
2009 十一月 16
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the reception staff were just awful. ignorant and had no idea what was going on. one of them actually swore at a customer on the telephone when she had put down the receiver. |
3 |
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Angela
独行客
dublin,
爱尔兰
2009 十一月 10
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Staff were friendly, location good for city break Advertised wifi in all rooms, very poor signal. Intermittant service. Useless. Tiolet wouldn't flush, advised reception at 4.45pm, I had to move rooms at midnight with no help or apology, Croissants were stale. |
4.5 |
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Peter
成熟的情侣
Appleton Wiske,
英国
2009 十一月 10
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There was a strong smell of cigarette smoke throughout the corridor which pervaded the room. The quality of the room was a little tired. |
5 |
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Michael
成熟的情侣
budleigh salterton,
英国
2009 十一月 9
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THe hotel was central for shopping, theatres. museums and local eating places the shower in our room was alittle poor |
8 |
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匿名
独行客
英国
2009 十一月 9
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terrible hotel never go there the staff is terrible rude and does not care about the guests at all. |
2.5 |
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Mark
独行客
Gosport,
英国
2009 十一月 9
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convenient central and affordable small room |
10 |
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Alan
成熟的情侣
kirk langley ashbourne derbys,
英国
2009 十一月 4
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convenient location to Hyde Park and the venue which we attended for the evening |
8.5 |
住客评语反映的是 Booking.com的客人在酒店住宿后对该酒店的个人意见和看法。这些意见和看法并不一定代表 Booking.com 的观点。
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