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Review score
Score from 34 reviews
Situated on lively Piccadilly, overlooking Green Park, The Park Lane Hotel features an impressive restaurant and a modern fitness center. With private parking and Wi-Fi access, there is also a stylish bar. The large, elegant rooms have private bathrooms and interactive flat-screen TVs with satellite channels. Rooms also offer free toiletries, designer beds and ample work space, and some rooms have original fireplaces and marble bathrooms. The Italian Citrus Restaurant features a summer terrace, and serves traditional Italian cuisine. The Palm Court Bar has an impressive arched roof and offers a selection of beverages, snacks and afternoon teas. Just a short walk from fashionable Bond Street and Knightsbridge, The Park Lane Hotel is a 20 minute walk from London’s West End. Green Park subway station is a 5-minute walk and Piccadilly Circus is 10 minutes away. Hotel Rooms: 303, Hotel Chain: Sheraton.
GeneralRestaurant, Bar, 24-Hour Front Desk, Newspapers, Non-Smoking Rooms, Rooms/Facilities for Disabled Guests, Elevator, Safe, Heating, Baggage Storage ActivitiesFitness Center, Massage ServicesRoom Service, Meeting/Banquet Facilities, Business Center, Babysitting/Child Services, Laundry, Dry Cleaning, Breakfast in the Room, Ironing Service, Currency Exchange, Shoe Shine, Car Rental, Tour Desk, Fax/Photocopying, Ticket Service
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Total Hotel Score:6.3
Based on 34 reviews Guest reviews are written by our customers after their stay at The Park Lane Hotel. |
Score breakdown
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Score filter |
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Lisa
Family with older children
baltimore,
United States of America
September 15, 2011
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The location was excellent, the staff very helpful and friendly. The decor looks a little old and used but otherwise the hotel was excellent. The decor and the bathrooms was a bit shabby for a 5 star hotel
2 out of 2 people found this review helpful, did you?
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8.3 |
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Brian
Mature couple
Runcorn,
United Kingdom
August 30, 2011
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The central location and the service Nothing everything was first class
2 out of 2 people found this review helpful, did you?
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8.3 |
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Gerard
Solo traveler
Riga,
Latvia
May 8, 2012
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Bathrooms need to be renovated
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6.7 |
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David
Young couple
Biggleswade,
United Kingdom
May 1, 2012
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Location, value
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9.2 |
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Valentina
Mature couple
Milano,
Italy
April 14, 2012
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absolutely nothing. Wait: maybe just the room size We didn't like anything. This hotel is old, uncomfortable, ugly.
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3.8 |
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Salman
Group of friends
Brighton,
United Kingdom
February 6, 2012
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Location only. Need refurbishment ASAP, specially the bathrooms. Very very old building, and I mean old in the bad sense. If you are staying in a standard room, do not ever choose the internal view rooms, they are too small and outdated. Worst come worse go for standard room with park viwe. I mean it!
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4.6 |
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Carol
Mature couple
Westcliff-on-Sea,
United Kingdom
November 14, 2011
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Parking. I was totally disappointed. Service was appalling, almost as if they could not be bothered. They intimidated me into upgrading which I am sure was not necessary. I stayed at another hotel for the second night (fortunately) more prestigious but strangely less expensive, and their service was impeccable I almost felt like royalty. I will not be staying there again.
1 out of 1 people found this review helpful, did you?
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4.2 |
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Tatiana
Family with older children
St.Petersburg,
Russia
August 17, 2011
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Location and historical building
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8 |
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Abdulmohsen
Group of friends
Riyadh,
Saudi Arabia
May 29, 2011
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Simply everything ..
1 out of 2 people found this review helpful, did you?
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9.6 |
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Brian
Mature couple
Runcorn,
United Kingdom
May 23, 2011
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The attention to detail by all the staff Everything was what we expected, the service and food were excellent
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8.3 |
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Fatma
Family with young children
al hassa,
Saudi Arabia
April 25, 2011
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Large studio rooms Room service The back street was narrow and the were not alot of parkings The size of rooms of the same type were different
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8 |
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Michael
Mature couple
Garden Suburb,
Australia
March 29, 2011
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The Location of this hotel was it's best asset. Luckily there were places to eat nearby as the hotel offered very little. The room was very comfortable and clean. Ibooked not knowing this was a Chain hotel, and was very disappointed that such an iconic property was treated as nothing more than a standard group hotel. Sheraton is a good brand, and the hotel was a good Sheraton. It is not a special place to stay. The air conditioning was very noisy and the amenities were sub standard
2 out of 2 people found this review helpful, did you?
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6.7 |
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Erling
Mature couple
Oslo,
Norway
January 17, 2012
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For en gangs skyld, I disse tider, var det ikke vanskelig å få reservert røykerom!! Badet kunne vært noe mer oppdatert...
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7.5 |
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Juan
Family with older children
Vidreres,
Spain
January 8, 2012
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Su sabor ingles con su gran lobby para tomar el te En general nos ha gustado todo
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7.5 |
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Bo
Mature couple
Ystad,
Sweden
November 30, 2011
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Läget Anlände kl.18, Rummet inte tillgängligt P.G.A. ej städat. Erbjöds ett rum som var väldigt litet och luktade illa. Efter en timme fick vi ett större rum. Har under ca. 30 år haft ca.200-250 öVernattningar på hotell per år. är mycket förvånad att Sheraton har ett hotell med så dålig standard. Har bott på många Sheraton-hotell även I London, men detta var inte I närheten av den klass de andra har.
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4.2 |
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Rodrigo
Family with young children
Natal,
Brazil
October 15, 2011
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Localização perfeita! Não há lugar melhor em Loindres para ficar. O preço normalmente é o menor entre os 5 estrelas porém a real classificação deveria ser 4 estrelas. Portanto vale o custo benefício! Quartos amplos, ficamos com um bebê bem a vontade. O berço é o padrão portátil (tipo Infant) e não fazem muita questão de arruma-lo para uma ser humano. é necessário pedir edredons extras para forrar o berço. A cama era king, ótimo tamanho, travesseiros grandes e confortáveis. A entrada do hotel pela Picadilly lhe obriga a atravessar um salão louge com serviço wi-fi e bsr com bons drinks... óTimo para grande maioria das pessoas menos para quem tem carrinhos de bebê. Neste caso é necessário entrar/sair pela rua de trás, paralela a Picadilly. Banheiro muito pequeno para o tamanho do quarto; mal dimencionado embora não comprometa. Preço altíssimo do WiFi nos quartos. Nem considerei a possibilidade; talvez se estivesse 75% mais barato começaria pensar a respeito.
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7.5 |
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Maria
Family with older children
Teresina,
Brazil
August 4, 2011
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A localizacao O hotel te encanta ate a recepção depois decepciona nos quartos
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5.8 |
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Anonymous
Solo traveler
United Arab Emirates
May 12, 2011
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I like the bed, the sheets and pillows which were high quality. Stayed in another hotel in london just before where pillows were like rocks and I got a pain in my neck. I like the loccation, a short stroll across the park to buckingham palace, shops were close The receptionist could have been a little bit more friendly. I didn't like the breakfast room; decor was a bit gloomy. There was no shower cap provided.
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8.8 |
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Anonymous
Mature couple
Finland
January 25, 2012
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Erinomainen sijainti, perienglantilainen tunnelma hotelli remontin tarpeessa, henkilökunta hiukan välinpitämätöntä
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5.8 |
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Anonymous
Family with young children
France
May 10, 2011
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L'emplacement était très bien. Le rapport qualité prix correct. Nos chambres étaient très sombres (1er étage sur rue)
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6.7 |
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Anonymous
Solo traveler
Netherlands
January 30, 2012
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Check-in was zeer professioneel en vriendelijk. Oubollig. Kan een investering gebruiken. Verder vreemde indeling. Je moet langs de high tea met je koffer om bij de receptie te komen.
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7.1 |
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Anonymous
Family with young children
United Kingdom
April 26, 2011
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地理位置很好 这个酒店真的很烂。房间很小网上的价钱是不包括税的 厕所也很差 这是我在uk住的酒店最差的一家 两个网上所有费用一共500多 这个价不值 而且上网另收费 总之不会再住
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5.4 |
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Anonymous
Family with young children
United Kingdom
June 27, 2011
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Price too much comparing to the hotel rate
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2.5 |
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Anonymous
Family with older children
Sweden
December 20, 2011
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Bra läge, bra sängar Kallt, lyhört, katturinlukt från vattenlåset, badkaret gick ej att tömma
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5 |
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Anonymous
Mature couple
Morocco
July 30, 2011
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L'emplacement de l'hôtel est stratégique. Je suis membre gold du programme spg de Starwood Hotels et c'est la première fois que je suis très déçu par un de leurs établissements. Chambre executive très petite, hôtel mal entretenu, personnel pas aimable du tout. Bref, un hôtel à éviter et surtout ne pas recommander. Merci
Did you find this review helpful?
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4.2 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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