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The Park Lane Hotel
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5.7
Top
Based on
30
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews
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Shekhar
Family with young children
west palm beach,
United States of America
July 6, 2009
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The proximity to shopping/dining Front desk were initially confused about my booking prior to check in ,then again at the front desk when I arrived and most are curt and abrupt,no smiles on their faces! The business room was non fuctional without internet service. |
6.5 |
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John
Mature couple
Vancouver,
Canada
June 30, 2009
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Location was good.Everything else was mediocre/poor. Original room was next to the service elevator and too noisy.(this is apparently a standard complaint about that room) The room we transferred too was a very small room...a lot smaller than we had booked and paid for. The check out process was awful ..line ups and no assistance with baggage. This is a poorly managed substandard hotel. |
3.5 |
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Danny
Young couple
basingstoke,
United Kingdom
May 27, 2009
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Location of hotel, close to all attractions The breakfast was of poor quality and service was somewhat chaotic. |
3.5 |
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Jeffrey
Solo traveller
Glyfada,
Greece
March 9, 2009
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no internet service available - unacceptable |
8.5 |
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Anonymous
Young couple
Hong Kong
January 21, 2009
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This reviewer provided a score but did not have any comments |
7 |
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Anonymous
Mature couple
United Kingdom
December 9, 2008
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Never book a classic room again - it was disgusting. Worst room I have ever stayed in at a 5 star hotel The room |
4 |
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Koen
Young couple
Brussegem,
Belgium
December 9, 2008
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Location The hotel is dated yet charges a high rate. |
5.5 |
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Geoffrey
Solo traveller
Chearsley, Bucks,
United Kingdom
November 16, 2008
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Bedroom was excellent but bathroom very poor, in fact shower unacceptable. Service in the lounge ground floor was excellent as was the breakfats. Bathroom was poor and would probably stop me from staying there again. I spend 80-100 nights a year in hotels in Asia, Europe and USA. This is the worst bathroom I have used this year. Even hotel rooms costing less than £100 have better bathrooms. The shower head also leaked. |
7 |
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Jackie
Mature couple
Station Road, Wimborne,
United Kingdom
October 21, 2008
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Abslutely nothing, will not stay there again, the room needed redecoration and no coffee making facilities, extremely drab hotel in need of modernisation |
4 |
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Anonymous
Young couple
Switzerland
October 14, 2008
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This reviewer provided a score but did not have any comments |
3.5 |
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Alan
Mature couple
Consett,
United Kingdom
September 24, 2008
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Overall ambiance. |
10 |
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Anonymous
Solo traveller
United States of America
September 21, 2008
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This reviewer provided a score but did not have any comments |
8 |
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Anonymous
Young couple
United Kingdom
September 16, 2008
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I was very disappointed in the so called 5star hotel. The room was tatty and there was no complimentary shower gel - which I would expect is a basic essential. |
4.5 |
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Stuart
Young couple
Cheltenham,
United Kingdom
September 16, 2008
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Rooms small, old fashioned and not very clean. Bathroom not very nice. Good main reception, bar area but overall a bit of a let down |
4.5 |
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Cretu
With friends
TIMISOARA,
Romania
September 2, 2008
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This reviewer provided a score but did not have any comments |
4.5 |
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Amy
Young couple
Henfield, West Sussex,
United Kingdom
August 28, 2008
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Good location,relaxed and informal atmosphere,comfortable bed.Very spacious room. Afternoon tea was lovely but not as good as The Ritz.The staff were friendly. Decor tired and shabby,food and drinks totally over priced.£12.50 to watch a movie in your room! |
5 |
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Anonymous
Family with young children
Saudi Arabia
August 26, 2008
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Location |
2.5 |
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Roy
Young couple
bingley,
United Kingdom
August 19, 2008
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Standard things such as an iron and kettle, having to order such things from room service and then having to pay extra, quite poor really. |
6.5 |
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Nikolas
Solo traveller
Vouliagmeni, Athens,
Greece
July 10, 2008
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The hotel location is the biggest advantage of the hotel. Rooms needed redecoration. I found the hotel quite unorganised. On arrival the beds were not made, no towels, run out of liqiud soap and the offered us to wash with shampoo! My partner arrived first at the hotel, and they did not let her in the room because I made the booking, although the previous day I informed the hotel that she will be arriving first and they made a note of this fact. Terrible service at reception. |
5.5 |
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Anonymous
Solo traveller
Norway
June 17, 2008
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Very small rooms. Bad cleaning on bathroom. |
3.5 |
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Anonymous
Young couple
Norway
June 17, 2008
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Location. Old and shabby room, bathroom was terible. |
7.5 |
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Olufemi
Solo traveller
Calgary,
Canada
June 10, 2008
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This reviewer provided a score but did not have any comments |
7.5 |
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Arild
Mature couple
eiksmarka,
Norway
June 5, 2009
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Grei lokasjon, hyggelig betjening, har alt jeg trenger under mitt opphold i London, Noe høy pris |
9 |
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Alberto
Family with young children
SANREMO,
Italy
April 5, 2009
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la posizione tutto era vecchio e malandato pure freddo |
2.5 |
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Antonio
Mature couple
Mestre Venezia,
Italy
December 10, 2008
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Niente perchè la hall dell' hotel preannuncia un hotel a 4 stelle - le camere invece hanno uno standard equivalente ad un 2 stelle - arredamento vecchio, moquette sporca e macchiata il confort della camera e l' arredo molto molto sconfortevole e vecchio |
2.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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