Park View House Hotel  

Very big disappointing! Awful place. Very poor breakfast, dirty towels, cigarette smoke everywhere. Can't say more...

The staff,he doesnt know the meaning of customer service....never ever choose park view because of the staff s attitude.

Free parking.

They charged an extra fee of 3 % in case of payment with credit card. The beds were in a bad condition I.E. worn out. The breakfast should have been served 8.00. The person that should have served breakfast came 8.10 I.E. 10 minutes late and then started to prepare breakfast. Due to this we missed the breakfast. The hotell was a bad experiance.

When we just arrived and saw the room, which we did not like at all (there was some not very nice smell, maybe due to the fact that it was very old house and our room was also in the basement), we asked to change it (we were 2 people, but we were given old room, with dirty carpets, also cold room, and with 4 beds (2 single, 2 double beds), plus also noisy), but the hotel personal said that as we have given credit card details they will take our money anyway, even if we dont like the room and want to leave. They said if we dont like something, that is our problem and we can try to contact booking.com, where we originally booked the room 1 day before. Also booking.com could not help. So basically we were forced to stay in this room which we did not like at all for all the 3 nights, which we originally booked. Breakfast was included, but was very basic - cornflakes, bread and jam.

Staff friendly enough,

Room quite small, Uncomfortable and noisy beds, need updating, Ill fitting blinds, tea and coffee etc not replaced when room cleaned also no spoon available, towel was taken n not replaced had to go and ask for another 1, only got half a toilet roll and again not replaced when room was cleaned had to go and ask for another 1, breakfast was 8-9 and appeared short staffed and had to wait for a table, breakfast was very basic cereal/toast, friends stayed exactly same time in a different hotel with better standard and they provided full Scottish breakfast for cheaper the price we paid.

They charge 1 pound extra for card payments, which is mentioned nowhere when booking. I refused to pay this charge! The hotel is very noisy, thin walls so televisions, doors, talking from other rooms and streetnoise. The room smelled nasty but the windows could not be opened and there is no airco. During the night the smell of cigarette smoke came into the room (wonder how as there did not seem any air refreshment, probably through the shower airco?) The room did not have towels, tea and coffee tray was not filled, breakfast can only be taken from 08:00 so very inconvenient if you need to leave earlier. The lock to my door did not work, so could not lock the room!

Nice small hotel, easy to get to city center

Location to Leith area, car parking right outside hotel.

Evdrything was acceptable apart from being told by the chap on reception that he would arrange for my breakfast to be left in room. On returning late I found nothing available and no one around in the morning to serve breakfast.

The room sizes were perfect for the price of the hotel.

The staff were friendly, room was good size and clean,good location and it was good for value for money.

It was very cold.

Apart from the fact that the fellow at reception was nice enough and the toilet was better than the room there's absolutely nothing positive I could say about this horrible place

The room was cold, the water was cold, the place was damp and very smelly. The carpet was disgusting with stains all over. I would never ever call this a hotel. A horrible experience. Do not recommend!

Heating - didn't work Breakfast - cereals, fruit and stale pastries do not constitute a "Buffet" Service - Had to ring front bell 7 times and phone twice to get staff to front desk at 8pm. Room dirty Floor in toilet rotted, toilet bowl loose

The breakfast was good and the staff were so efficent

The bed was terrible