Best Western Pastures Hotel  

From start to finish the stay was excellent. The hotel staff were very friendly and it was nice to recieve a good wholesome Yorkshire welcome. The rooms were spacious and very clean, impressing even my daughter who works in the hotel trade. The quality and service in both restaurants were well above that expected and the siting of the diners tables in the pastures restaurant without children away from those with younger children led to a lovely quiet and relaxed meal. Good quantities and quality of meals were enjoyed and service was discreet, never intruding on your personnal space. The appearance of the hotel from outside was fantastic with a clean and well managed frontage. Interior spaces were very relaxing with enjoyable surroundings and atmosphere. I will defintely be booking there again when next visiting my family in the local area. For the quality of service and standards the price was extremely good value for money.

Friendly helpful staff

Friendly staff, room pleasent and spotless,we was attending a wedding which went down wonderfully. The function room was layed out beautifully and the food was excellent. We wouldn't hesitate to book again and would recomend it highly. Well done Best Western.

Convenient to my intended location

The positioning of the kettle and drink making facilities too high and dangerous Lack of towel hooks when using shower and for 2 peoples wet towels

clean tidy hotel. Excellent breakfast. Had stayed at pastures in past before best western . Reeds restaurant too expensive

no hot water for a shower saturday early evening had to have wash and shave in cold water. Did report to reception was told it was due to everybody showering at same time. Not good enough!

Breakfast

Value for money, polite staff, plenty of parking space, light & clean room

The people are friendly and helpful. The maid who cleaned my room was friendly and nice ,did a good job cleaning our room.

I think hotels should have bottle water next to the tea,coffee,

Hotel was very clean and staff were very pleasant and efficient. Kind Regards Ray Page

Very friendly and helpful staff, the room was clean and well maintained - but despite having the window open and no heating on, it became almost unbearably hot during the night. In fact, the whole hotel was, at times, quite stifling with the heat. The breakfast was good - not quite excellent, but definitely passable. The prices in the restaurant were quite high, so we opted to eat in the Pastures Lodge, which is on the other side of the carpark - and now I don't recommend eating there unless you enjoy fried, over-cooked food with watery frozen vegetables. (And if you don't like cheese, you'll be hard pushed to find anything on the menu that you'd enjoy anyway.)

The heat! Even the staff said that they found it too much at times. Also, despite there being four staff behind the bar, and no other customers, it still took ten minutes to be served.

Having stayed at this hotel 3 times one thing that has never changed is the first class service from staff. They are always friendly and willing to help....and they bare alays smiling!!

Room was not cleaned

staff friendlieness and helpfulness was superb .i forgot my mobile phone but all it took was one phone call for staff to sent it to me.the breakfast was excellant and plentyful.it was a very pleasant stay

there is nothing i disliked about this hotel