Lansdowne Hotel And Conference Centre  

Best thing was location rest was rubbish

Lack of friendly service - no greeting or showing to room, I arrived to meet my partner we had to travel separately from different places cos of work, so mr partner arrived first with all our luggage, no offer of help to room, she struggled to locate correct room just being told ' on first floor' also came across 3 other people also looking for their rooms in a maze of corridoors, payment requested on her arrival my card used as booking guarantee and obviously my partner did not have my card I have never been asked to pay on arrival before and stayed in hotels all over the country and the world . My partner did not know if towels provided so brought some from home which was good as wet used ones in bathroom. General impression of hotel was very tired and grubby looking. Very noisy and inconsiderate fellow guests so not the break we had hoped for. We thought £8.50 each was steep but no cooking smells to tempt us anyway so went to local supermarket 2 breakfasts for £7.75

The kettle was probably the best part of our stay. The front door on leaving too.

Bathroom, bed, lack of digital tv, view and the tunes that the coolant fan made throughout the night

Convenient location for rail station, city centre and football ground

Beer lines needed cleaning

My husband and I stayed for 9 nights in December, up to 24th and felt the hotel was very good value for money. Also, the location was excellent for going in and out of Norwich centre.The reception staff were friendly, efficient and helpful. Breakfast was also good value for money.

There was a bit of early morning plumbing noise from the floor above.

The hotel has a good central location,easy to find,and very close to the railway station.

In definite need of some sound proofing,even with windows closed could hear the sound of the football ground,and woken up early Sunday morning ,to the sound of another guest being violently ill in another room !!!!!!!. The bedroom could also do with some renovation ,ours was rather tired looking.

Convenience

Decor of room

Breakfast was lovely.

There were many positive points but the negative ones were, the decoration was tired in the rooms. In room 45 the shower worked when it felt like it and there were lights not working. This gave the impression the hotel needed more tlc.

Very poor outdated in need of refurbishment

Location

location

decor not touched since 1970s , dirty room wrote name in dust on glass shelves- bed old and very squeaky as was floorboards , electric light fitting over wc not legal ( open bc fitting ) cobwebs abound ,bath panel damaged and unsightly , ceilings badly cracked and flaking , bedroom side lights shades cracked with age and heat ,carpets very very old and worn and stained very noisy from upstairs and the bins outside constantly in use from 6.00am , No snob but stayed in premier inn at peterborough the night before for £ 29 if that as a guide was rated 10 Lansdowne is a 2 and that's where we are .

Location near the train station

You can hear everything in the adjacent rooms

perfect location, low price. room looked a bit torn and worn ( wallpaper, tiles) but was neverthless comfortable. staff is friendly and helpful.

the only thing to really complain about was the toilet flush. low water pressure and the pipes seemed to be somehow blocked. whenever you used the flush you were short before flooding the bathroom.

The hotel staff were very pleasant.

The hotel itself was extremely dated and old fashioned. It had an old style lift that was dangerous and with the open metal door system any child could have put their hand straight through the openings and been injured, I felt very unsafe in it and think it needs immediate updating, it was also tiny and highly impractical in size. An old musty smell throughout. As we arrived our television was still being installed which should have been done prior to guest check in time as we had to wait for the technician to leave the room which made me late in getting ready for my interview in the city. The walls were paper thin and the second night we did not get a wink of sleep as at 2am and 4am a party was taking place in a room on our corridor which was ridiculously loud and nothing was done to stop it. We were awoken by the cleaners having a conversation outside of our room also and had to make our own 'please do not disturb' sign and still the cleaners walked into the room twice without knocking. The first night we slept well with no complaints but other than that night the stay was not good. The toilet seat was broken and the window opened all the way out with a two storey sheer drop that any child could have climbed up to. The Landsdowne is in desparate need of an update and I really wish that we had requested some kind of refund for the state of the place and not getting any sleep. Really dissappointing.

The bed was comfy but very very dirty!!!

It was a horrible hotel u can go somewhere else for the same price and get better!! The tv was about 20 years old the screen was so fuzzy u couldnt watch tv the room was all blue the carpet was disgusting im just glad I only slept there and left.