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49 Shepherds Bush Road, Hammersmith and Fulham, London, W6 7LU, United Kingdom – Show map
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307 verified reviews
They speak your language
Pearl Hotel London's staff speak: English
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WiFi is available in all areas and is free of charge.
Public parking is possible at a location nearby (reservation is not needed) and charges are applicable.
Shuttle service (surcharge), Airport shuttle (surcharge), 24-hour front desk, Currency exchange, Tour desk, Ticket service, Luggage storage, Concierge service, Fax/photocopying
Safety deposit box, Non-smoking rooms, Heating, Non-smoking throughout
14:30 - 00:00 hours
Until 11:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
All children under 2 years stay free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 307 reviews
Value for money
Show reviews from:
The O2 Shepherds Bush Empire music venue is just 300 metres from this modern hotel. Private Italian marble bathrooms feature in each soundproofed room.
Score from 824 reviews Good
Located less than 100 metres from Hyde Park, the Central Park Hotel is just a 2-minute walk from Queensway Underground Station.
Score from 2526 reviews Review score
A few minutes' walk from Paddington Station and near to Hyde Park and Madame Tussauds, this Victorian listed building is a small, family-run hotel offering bed and breakfast.
Score from 1140 reviews Good
Grantly Hotel provides bed and breakfast accommodation opposite Shepherd's Bush Common in London. Shepherd's Bush Underground Station is just a 5-minute walk from the hotel.
Score from 626 reviews Good
The biscuits were nice
We felt very uncomfortable when we arrived as we had to go to reception and it was like a living room with a gang of men sat around staring at you. We went to our room and it stank of smoke. There were stains on the floor and hairs in the shower. The traffic was very loud and we could here it all night. When we went to breakfast in the morning it was a domestic kitchen with staff cooking and other staff stood around watching you. We felt very uncomfortable and intimidated we couldn't talk to each other over breakfast as we were always being watched. We weren't even comfortable to complain as we felt so intimidated. All the hotels had different business names on the door but they were all linked together inside and ran by the same people it seemed extremly dishonest and dodgy We will never return here again.
Hi Customer Service, Hope your having a nice day. The story goes as follows (apologies for the initial e-mail the hotel had upset me somewhat at the time) I authorised payment on Monday for 85pounds (the hotel usually states that they pay in full on arrival). The next day I was advised that the payment had not gone through by the evening when returning from work. My keycard did not open my door and as such queried with the hotel. They advised that the they were unable to take the payment. I therefore paid in borrowed cash for that night; the hotel clerk advised that if I could not pay I should check out. I pleaded stating that I will get in contact with my finance however I was unable to do so that early in the morning and could not be late for work. I therefore checked out as advised and believed that no further action was required – I had not wished to cancel the room and as such would of paid and stayed; on Wednesday when checking into Sapphire hotel they then took me to the original hotel I was staying in and advised there was an outstanding balance plus my booking. I paid this and they advised that booking.com will have to refund the money (£272 extra). I now have 2 rooms for 1 person over four nights. I called Booking.com to help resolve who advised that the initial booking had now been cancelled (as the Hotel also advised that they were obliged to do as Booking.com stated). I was then advised by Booking.com that a refund will be expected by Friday and if none is received to contact Booking.com customer services. When contacting on Friday the hotel refused to pay the refund stating they were “protecting business interests” and that “I only had myself to blame” for the predicament. Pearl Hotel then advised that I had to contact my bank to recall the payment (which I have done and entered a dispute with Barclays). During this process I have been told to “shut up” that I am “Messing them around”. Which seems unlikely as.
Over priced and filthy! My room had a broken mirror, stained beds, the worst nights sleep! I travel a lot for business and this is one of the most over priced and dirtiest hotel I've stayed in
The staffs are really nice and helpful, breakfast is really good.
It's really really noisy if your room is in front, the walls are not sound proof, so you can clearly here your neighbours talking and the noise from the street through out the night.
Staff were very helpful and friendly. Breakfast was OK. Bed was quite comfortable.
Room was tiny (in attic) and very noisy even with window shut. Bathroom stank of stale cigarette smoke. Shower was a bit feeble and lost pressure sporadically (whilst I had hair full of shampoo!)
very good breakfast, lovely blond hostess, and very pleasant. wifi was good and fast.
four-floor walk-up rooms are hard to get to, while the steet noise keep me awake most of the night, even with the faux "double-glazed" window (which obviously didn't do a normal job).
staff not friendly.If you make a mistake when booking or you have an emergency and want to change the date, that's not possible.
Very,very clean! and friendly helpful staff. Single room was on the first floor, not in basement - thank you for that!
If you have windows overlooking main street may be a bit noisy; but it's not hotel fault...
Location and friendly staff
Blocked sink that I reported and still never got fixed and also no table to put cup on. A fridge at the bottom of the bed that I had to turn off because of the noise. I asked for a quiet room and I was in a quiet room but in the front of the building right on a busy road. The room was tiny but did the job. Carpets are marked. I could see the mattress through the sheet and I asked for another and also an a pillow as there was only one. I got them no problem,Very basic! Don't know how it is 3 star! Staff are lovely!
Noisy, bath room too small and needs a scrub, no lift and lots of stairs with no concierge offer! No air conditioning and hot stuffy room.
The position was pretty good, breakfast was decent
No elevator, small bed, small room, small bathroom
Its lean, elegant colours and depending on the young petson manning the desk reasonably friendly. But rooms for one are tiny and face a busy road.
Window did nor close properly and noise of sirens and cars terrible. The cost ofthe room doubled on the third night so I had to leave. Are small hotels in London actually regulated?
Service given by the staff was excellent. The atmosphere is familiar and welcomed.
Bed was comfortable Location was great Quiet road Clean room Hot shower
No remote for TV! Breakfast limited
The lack of air conditioning made it a struggle to sleep and generally made the room very uncomfortable. Having to keep the windows open then made it very noisy and impossible to sleep.
very clean room, with all facilities in working order. Helpful friendly staff.
small (but expected it to be)
our room was far to small with the bed pushed tight against a wall, the ensuite was so small it was practically unusable, this room was not up to standard at all
Friendly staff. Excellent free breakfast. Great location near underground and amenities. T
The shower room needs scrubbing between the tiles. They could do with a brush to get rid of scum.
Location Quiet Breakfast
No AC Wifi very slow Blinders on the window doenst stop any light so its almost like sleeping outside.
Clean, excellent value, good breakfast, pleasant helpful staff
Room small & compact but to be expected, still excellent value for money.
Very tidy hotel, comfy bed and well laid out room,convenient for the Apollo and getting into London
Breakfast - promised full and only offered eggs and toast - hop;e you like eggs! Cereal, croissants and yoghurt also available.
Friendly, clean, good price, easy to find - would use again for sure
Clean rooms. Clean bathroom. Friendly staff and good service
The bed was just a bit too small for us which made our sleep poor. It was hot in the room and there was no air con and the windows didn't open far to let a breeze though.
Great location easy access to all modes of transport and entertainment. Staff very helpful and friendly at all times. Free unlimited wifi which is great. Ample breakfast options.
The room was too warm. I think they have amazing insulation. The stairs up to the room with heavy luggage not ideal.
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