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Newest reviews for Pelham House

  • Margaret
      United Kingdom
    September 9, 2014

    the building ,the location attentiveness of the staff, the ambience of the gallery and bar the lovely grounds, large for the location in the centre of town

    the attentiveness of some staff but failure to follow through,silly little things but annoying even so

    7.5

  • Margaret
      United Kingdom
    September 9, 2014

    The staff are ready to acknowledge, a problem and sort it. I was not happy to be in a box in the car park,I complained and my second night found me in a lovely room in the house

    I booked Pelham after seeing it on line.....loved the look of the house.i was a little put out to find myself out in the courtyard.....it was comfortable,but not what I had wanted. I complained and was able to enjoy the benefits of Pelham house,which is beautiful.

    10

  • Anonymous
      United Kingdom
    September 5, 2014

    Staff were friendly and could not do enough for us, the breakfast was lovely and all the produce was locally sourced and fresh, would recommend.

    nothing to dislike

    10

  • Ken
      United Kingdom
    September 3, 2014

    Good staff,good food and comfortable

    Noisy room, no lift and difficult stairs to negotiate

    7.5

  • Anonymous
      Netherlands
    September 1, 2014

    the breakfast especially in the garden.

    the location of the room which is in the attic

    5.4

  • Anonymous
      United Kingdom
    August 26, 2014

    Garden was beautiful and the food was good. Service was very friendly.

    The room was a bit small and not much of a view.

    8.3

  • Anonymous
      United Kingdom
    August 26, 2014

    Location reception staff

    Breakfast the noisiest dining room I have experienced.young waitress less than jovial had to ask for TOASTED toast no marmalade when brought was plonked on the table.Just ok for the price

    6.3

  • Brendan
      United Kingdom
    August 24, 2014

    Location is great and exterior of building very charming. Could have great potential!

    The bedrooms are cheaply decorated, hard beds, poor fittings, bathroom very poor, dated and of very low quality. Housekeeping is also very poor, hair on carpets, beds, mould in bathrooms etc Communal areas could be better with some attention. Breakfast was very good though. All of this would be palatable if a reasonable room rate was applied, but charging 220 per night with rooms of this quality is unaaceptable. It's a budget hotel trying to pretend it's a boutique of sorts.

    4.6

  • Anonymous
      Germany
    August 21, 2014

    Kindness of personnel (thanks to Greg at the reception!). Great rooms! The breakfast was outstanding!

    8.8

  • Anthony
      United Kingdom
    August 21, 2014

    gardens and breakfast

    small bedroom dark and very small shower room should have been offered a bath. If we return would like a more modern bedroom.

    5.4

  • Paul
      United Kingdom
    August 19, 2014

    Really nice hotel and friendly staff. Great breakfast and view from room

    The green exit sign above door inside room made it difficult to sleep

    9.6

  • Anonymous
      Belgium
    August 18, 2014

    Nice building and good location. Breakfast was good.

    Carpet in the room was dirty. We had to park our car at the station. Some of the staff were not friendly.

    6.3

  • Philip
      United Kingdom
    August 17, 2014

    Location Atmosphere Breakfast Charming staff

    Plumbing a bit noisy

    7.9

  • Anne
      United Kingdom
    August 17, 2014

    Old world charm with hints of contemporary. Great Bar, excellent restaurant, friendly and welcoming staff. Nice room, comfortable bed and good WIFI

    Bathroom was a little small and had no light coming in, also got very hot.

    8.3

  • Michael
      United Kingdom
    August 17, 2014

    Location of property and the property itself Excellent breakfast

    Price I felt was a bit steep together with the need to pay upfront

    7.5

  • Sally
      United Kingdom
    August 14, 2014

    Excellent breakfast & breakfast service View from our room (No 7)

    9.6

  • Anonymous
      Sweden
    August 12, 2014

    Nice breakfast and lovely garden.

    The heavy metal music in the bar (totally out of place). Generally the service could be better (no one attending the reception too many times); the staff were much too junior and without skills.

    5.4

  • James
      United Kingdom
    August 8, 2014

    Wifi was good, breakfast was excellent, bed was comfortable, room complimentaries

    limited car parking, location

    7.1

  • Robert
      Canada
    August 8, 2014

    Locatioin downtown Easy Parking

    Smokers on your lovely terrace

    7.9

  • Neil
      United Kingdom
    August 3, 2014

    location Breakfast

    Rooms a bit basic

    7.9

  • Anonymous
      United Kingdom
    August 3, 2014

    The old part of the hotel is characterful and interesting

    The room we had was in an annex and very small and pokey and poor value for money.

    5.4

  • Celia
      United Kingdom
    August 3, 2014

    A good central location near to the train station. The staff were very pleasant and helpful.

    For the price I expected something rather grander. The choice on the dinner menu was limited and for the price the food was extremely average in quality.

    7.9

  • Anonymous
      United Kingdom
    August 2, 2014

    Excellent location,breakfast and a great room. Staff always courteous and helpful

    Nothing

    10

  • Stuart
      United Kingdom
    August 1, 2014

    Location and a very good Breakfast

    The young Lady on reception one of the most unhelpful I have come across in my travels. However good Manager, but he must realise the hotel is let down by it's surly receptionist. Also did not like the rooms in the "outhouse" you are quite literally feel like you are sleeping in an uncomfortable bed in the car park.

    5.4

  • Anonymous
      United Kingdom
    July 31, 2014

    Welcome, ease of taxis to the opera and breakfast

    No lift so not easily accessible for someone with limited mobility. Room 1 very noisy as alongside generator/boiler

    7.5

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