Pembridge Palace Hotel

The location and proximity to the centre of London was very good, and the price for a central London hotel was very reasonable, but unfortunately the price was reflected in the services and comfort of the hotel.

We had to ask 3 times for extra pillows, the breakfast was a bit of a free for all, and the room was extremely basic; but to be fair it did what it said on the tin and was adequate for our needs (although more hot water from the shower would be helpful!)

It was quiet, included breakfast. I saw room 317, the room was really warm and nice. But I lived in room 116(((

The room was really cold, small, and bathroom was on the another floor. That was very uncomfortable. It was terrible to sleep in such room and take a shower in that bathroom. In addition, it is very difficult to wash even hands in the bathroom.

Staff were friendly and the rooms although old, were clean.

We left our bags with reception the day we checked out along with few others, they were just left in the main part of reception where anyone could have tampered or even taken our bags.

clean, staff first unfriendly but than it was ok, breakfast is ok, u get what u pay for

location given in the advertisment is a bit confusing as it says Westminster. the district is meant and not the tube station; its near Baywater.

The location

I expected an ensuite room but had to climb three flights of stairs to visit the toilets and two for the bathroom. I was misled about the type of room to expect. The television did not work and when I tried to put my suit in the wardrobe it collapsed on me. Though the price was low I do not think I would have made the booking had I known these things.

more intertainment

poor facilities

We had one night stay, the value for money is good. The rooom was clean, the breakfast is ok.Even after check out you still could keep your luggage there for a while. That is very helpful for us.

Pleasant hotel, great location, reasonable price, nice breakfast, freindly and efficient staff - an overall good budget experiance

service-guidance-near most city facilities and stations

small room space-lack of some room holds-pott-freg.

I liked the fact that I left. Close to Bayswater tube was the only plus.

This is nowhere near a 3* hotel. Torn carpets, stained walls, loose electrics hanging out of walls and many other faults.

the location

the lifts; the services; the shower place; the bed spreads; the towels etc

the reduced price, and the fact it was only a few minutes away from a tube station.

the bottom sheet on the bed was not clean, and the room smelt like moth balls. the tv did not work properly, and when i tried to pull in my laptop, the plug socket made a sizzling noise, and gave me an electric shock.

the hotel is easy to find,and has a relaxed atmosphere.its value for money.we recommended the hotel to friends. the rooms are clean but not big but for £50 for two people its worth it.the staff where helpful we ended up boking another nights stay with the hotel staff.we would go back and stay at the hotel again.the hotel is close to oxford road an has easy access to bus routes and tube station to travel around. local pubs and lots of choice for eating out close by.

the continental breakfast needs more choice and needs to be better organised by staff.