Best Western Penmere Manor Hotel

Arrived late.Did not see much. but room was spacious and the location was quiet. Kristina at reception was excellent. Helped with food ordering, delivery of iron and ironing board and explaining about the Scenic Route in Falmouth. Food was tasty and good.

we enjoyed the food and service in dining room, the facilities of leisure centre,the lovely grounds and accessibility to sw england.

relaxed atmosphere and good food

reception unmanned at times

initial room smell of drains but re allocated room very good

The setting of the hotel was good, quite and convenient. Good leisure centre and facilities.

Selection of Bar food and Restaurant food, it was expensive and especially in the restaurant the choice was very poor. Drinks were also very expensive.

Very friendly staff and well-appointed rooms; un-hurried breakfast.

Appauling tv reception in the room, although in public rooms every care was given to crystal-clear reception. Much advertising of Best Western around, but no detailed maps anywhere to be seen.

Without a request, our room was upgraded to avoid a Christmas party being held at hotel. This was particularly appreciated.

Comfortable and relaxing base

Very small and rather outdated and scruffy bathroom

nice grounds,friendly staff

Just everything-staff -facilities-location will use again

Staff friendly and helpful. Food good. Function organisation good.

Poor room facilities - TV not working correctly, lights not working, bathroom decor and equipment old and tired.

Very comfortable room, good food, helpful staff and quiet location

surrounding gardens

our rooms were very noisy - we were on groundfloor and could hear every little step. Door was faulty and banged against frame whenever someone in the coridor opened or closed another door. Sleep was short and interupted. Breakfast service was awful on day 1, then good. Rooms were overpriced if you do not take advantage of hotel pool and gym - and maybe overpriced even then.