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Score from 1241 reviews Excellent 8.6/10

Newest reviews for pentahotel Birmingham

  • Richard
      United Kingdom
    September 12, 2014

    Goid points: Good hotel , fab breakfast, very funky lounge bar, funky eating area. Great staff during breakfast .

    Bad points: coffee machine didn't give enough and had to be topped up too many times. Car parking needs improvements! There was Too many obstacles in way near drop off area leaving minimum room to get out so that needs improved ASAP otherwise a great hotel.

    6.7

  • Anonymous
      Canada
    September 11, 2014

    The room was spacious and clean. Nice entertainment and movie selection.

    We chose this hotel mainly because it had a private parking. When we got there, the parking was full! Plus, the check out is scheduled at 12, but breakfast is only served till 10...

    7.9

  • Becky
      Netherlands
    September 9, 2014

    The cleanliness, the groovy bar (24hrs - very sociable), comfort

    9.6

  • Sandra
      United Kingdom
    September 9, 2014

    The Room The View from the window The 24hr bar The Toiletries The Staff The Lounge area The Pool Tables

    10

  • Claire
      United Kingdom
    September 9, 2014

    This hotel has a really nice ambience. The decor is ultra cool and relaxing. The bar and dining areas are really mellow and the atmosphere is very chilled. The breakfast is amazing and the food generally, is of high quality.The staff are really friendly and helpful and I would highly recommend this hotel to anyone who is planning to stay in Birmingham overnight or for a few days. Fab )))))

    10

  • Chris
      United Kingdom
    September 7, 2014

    The service and relaxing atmosphere

    The shower pools out of the door

    9.6

  • Garry
      United Kingdom
    September 5, 2014

    The value for money for the hotel was excellent. It was a fairly central location, only 10 minutes walk to where I needed to be, and very easy to find using the Sat Nav. The bar and restaurant were cosy with plenty of space to relax. The food in the restaurant was excellent and also a good range of wines to choose from. The highlight was the staff, who were all incredibly pleasant and friendly and keen to help.

    9.6

  • Ashley
      United Kingdom
    September 5, 2014

    Comfortable, clean room. Short walk to New Street station or in the other direction, the 'postbox centre' with its shopping and canal-side bars/restaurants. Hotel has 'funky' atmosphere in bar/reception - good if you like something a bit different.

    limited guest car parking so get there early or take train. Situated next to a petrol station, and opposite a tyre & exhaust fitter and a 'gentlemen's club' so doesn't have the best neighbours. Free wi-fi was virtually unusable - measured at 20kbps (yes slower than old dial up connection, if you can remember those). Option to pay for faster / more usable connection.

    7.9

  • Amrit
      United Kingdom
    September 4, 2014

    Parking and room was very basic also shower water leaked onto main room

    5

  • Jaskaran
      United Kingdom
    September 4, 2014

    The staff were amazing, facilities were outstanding!

    Nothing

    10

  • Mohan
      United Kingdom
    September 4, 2014

    The breakfast was the best thing

    Beds were old and need replacing

    5.4

  • Paul
      United Kingdom
    September 2, 2014

    Breakfast Location Value for money Quality of the room

    Quality of the bed

    7.9

  • Anonymous
      United Kingdom
    September 2, 2014

    Everything about the place

    Noisey bed

    9.2

  • Anonymous
      United Kingdom
    September 2, 2014

    Excellent hotel, good rates and very friendly staff

    nothing

    8.8

  • Catherine
      United Kingdom
    September 2, 2014

    free pool well stocked bar value for money

    10

  • Tom
      United Kingdom
    September 2, 2014

    Nice rooms nice service, nice breakfast

    10

  • Anonymous
      United Kingdom
    September 1, 2014

    Staff were really friendly and helpful

    Rooms could do with a proper wardrobe The price of drinks I found really expensive

    7.1

  • Eric
      United Kingdom
    August 31, 2014

    I must of stayed in over 10-15hotels in Birmingham and this comes to being one of the best I have stayed in. The Staff make the place I can not fault them one bit top service and a credit to your business. The breakfast was fab could not fault it. Due to the amount of time i now spend in Birmingham I have got a house here but I will be recomming this place to family and to my Business clients.

    Was not to keen on the mattress but have been told these are being changed cant fault anything else.

    9.2

  • Graham
      Ireland
    August 31, 2014

    Friendly staff. Great location and good value for money. Fantastic breakfast buffet.

    9.2

  • Paul
      United Kingdom
    August 31, 2014

    All the staff were friendly

    Creeky bed, more sound proofing required in the rooms

    7.9

  • Anonymous
      United Kingdom
    August 30, 2014

    Room, staff, facilities

    Immediate Location

    7.5

  • Ruth
      United Kingdom
    August 28, 2014

    Fabulous staff, great ambiance. The breakfast was amazing, so much variety & the hot food was cooked to perfection. During our stay a friend & her little girl came to visit for food & drinks & were given VIP treatment too! I honestly can't recommend this place enough!!

    The only criticism I can offer is that the pillows are rather flimsy.......I'm a fan of a big fluffy pillow & even the two provided didn't make one comfy one.

    8.8

  • Alan
      United Kingdom
    August 26, 2014

    Atmosphere, breakfast, Nice Bar.

    Nothing

    10

  • Andy
      United Kingdom
    August 26, 2014

    Friendly staff Pool tables 24 hour reception Cleanliness

    No parking Some drinks expensive

    7.9

  • Dan
      United States of America
    August 25, 2014

    When the guests in the room next to us started smoking in their non smoking room the staff immediately came to our rescue and moved us to another room away from the smell. They helped us haul our bags and then comped us with their breakfast buffet for the inconvenience. The staff here were all very very nice from the minute we got there. Even helped us load or bags into the hotel from the car when we got there cus they could see I was a little frazzled after the drive in traffic with detours. I would definitely recommend this hotel and the breakfast buffet was truly amazing!

    10

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