Percy Arms Hotel  

A perfect location for exploring the region. Food was ok.

Very shabby throughout, hallway to room 29 has a awfull smell and was riddled with damp walls. Room was bare and stark with mould all over bathroom window and bedroom door looked like it had just been reclained from a wood salvage yard.

Friendly Staff

Decoration a little tired, hallways had a bad smell of fresh paint and the carpets were very badly worn and dirty.

It was a lovely building and the room was surprisingly large. It was quiet, I was not disturbed by noises through the night once. And the breakfast was buffet style with both hot and cold food on offer. Very pleasant stay.

The place was very friendly with both staff and local patrons greeting me on arrival. Food was mostly local produce and of good quality and the room was well laid out and comfortable.

Nothing really other than perhaps a reception sign on entering the front door: The reception is the bar, which I found easily enough!

Loved the location the hotel and room was very comfortable, spacious and spotlessly clean.Would definately visit again.

Breakfast was resonably good value however my husbands fried egg was burnt on the bottom and cooked mushrooms were not to his liking.I did enjoy all my breakfast.

Nice clean room, friendly staff, good value for money paid, breakfast was fine. Could be great if improvements are made. Such a shame, really nice location.

The smell, as you enter and all the way through the hotel, with the exception of the bedrooms, there is a strong smell of cooking fat. This is enough to make potential customers leave. Really off putting when you come out of your romm for breakfast. Hence the extremely poor reviews on other websites (TA), you should really take note of what people are saying. In need of complete revamp. Probably the worst bed I have ever tried to sleep in, mattress very old and soft without any support whatsoever, I turned the mattress myself for the second night, but not much difference, (although revealed the mattress to be worn and stained). Breakfast time - Menu only two cooked choices on it, yet they had run out of one, we were the first to attend breakfast. I really don't understand that, cooked breakfast or kippers, sorry we don't have kippers?? Craster is not too far away. No selection of continental cheeses or shaved ham as printed on the menu. Overall decent B&B could easily be so much better.

Food in restaurant was very good

rooms were very dated

service from staff was excellent,we held a family function and the staff couldnt have been more helpful, the food was very nice, beds were comfy and the room was very clean.the garden is lovely.

the hotel is in need of renovation,bath rooms updated, corridors recarpeted and decorated, to make the stay even more pleasurable.

Excellent staff, room and food.

Sad and tired decor and worn carpets in the corridor to our bedroom. Definitly needs redecorating.

The Percy Arms is ideal for touring the Northumbria National Park. The food is excellent.

The only drawback is when coach tours are in you have to use the bar area to eat which could do with being decorated as nicely as the Dinning Room which is lovely.

The staff were friendly and helpful. The room was spacious,clean with comfy beds. The price was really good value. And the breakfast was as good as much more upmarket hotels.

The passageways were in need of upgrading. Not suitable for anyone disabled.

Nice atmosphere

Lack of food in the afternoon

Staff very friendly breakfast great and good choice lovley big room and excellent bathroom