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4 Mastmaker Road, London, E14 9AJ – Show map – Subway access
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127 verified reviews
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Phoenix Heights By BridgeStreet's staff speak: Polish, Lithuanian, Italian, Spanish, English
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WiFi is available in all areas and charges are applicable.
No parking available.
Airport shuttle (surcharge), Laundry, Dry cleaning
Safety deposit box, Non-smoking rooms, Family rooms, Lift, Non-smoking throughout
Polish, Lithuanian, Italian, Spanish, English
15:00 - 00:00 hours
10:00 - 10:30 hours
Cancellation and prepayment policies vary according to apartment type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
All children or adults are charged GBP 24 per person per night for extra beds.
All children under 2 years are charged GBP 24 per person per night for children's cots/cribs.
The maximum number of extra beds/children's cots permitted in a room is 1.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the credit cards for more info.
Based on 127 reviews
Value for money
Show reviews from:
Starting from staff to the amenities provided in the house was great and perfect! Good size rooms, great for family and friends!
Proximity to DLR and underground station.
out of here
all of it
Large, functional apartment with all amenities. Crocery shopping, tube station and bus close by. Very clean apartment when we arrived, very forthcoming staff. Try going for a morning run along the themes boardwalk, it's great!
Super clean, comfy and great size.
A little difficult to sort out at the beginning how to check in :)
Area, view, close to tube station, price, facilities.
Small damages on coffee table.
Total lack of parking!
All things are good(location& furniture)
The location of reception is not good and I can't find it and its stuff easily, so I spend some time when I was arrive out side
What a little gem. Highly recommended for business or leisure. Great base, fantastic apartment and a brilliant member of staff to welcome you and settle you in
Location and property
Gaining access was a little harder than I might have expected but not an issue.
The apartment was comfortable, nice view too
The staff could have done better - they don't struggle to show they don't like their job! Receptionist was bad! Check-in was in a different location and this wasn't very clear. Corridors muggy
Very dirty lobby, ellevators and entrance.
The location was perfect for visiting London. Very close Canary Wharf station. The view over London is stunning.
The DLR running close by until late and early in the morning makes quite a bit of noise. Still, we were able to have a comfortable night of sleep.
Location was perfectly positioned, close to transportation. Apartment was better than what I expected, clean and exactly as per the advertisement.
Liked the fully equipt kitchen.
Didn't like that we were given only one key.
Location was great, the interior was beautiful fully equipped with every thing you needed really handy?
The parking facility wasn't to good, that is all it is missing really?
The view from the kitchen balcony, the location in london, proximity to station, service by staff
Collecting key from another location
Quality of Bathroom,
unable to adjust heating.
Nice size good location clean
Hallways are ridiculously hot
Staff was very helpful and request were acted upon immediately.
My only criticism is that the apartment has no gym.
the flat was spectacular, with three bedrooms, when we have booked 2. everything clean and new.
As it is in the business area of docklands, you have to take the tube for most tourist attractions. But Tube in London works very good. The DLR trains were hear from the apartment.
Location, environment, facilities. Staff very helpfull
Nothing to say
Large and comfortable
Clean, airy flat, balcony overlooking London marathon. Would stay again. Staff all polite and obliging
Directions from Canary Wharf - no one had heard of West Plaza otherwise good.
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