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Choose this apartmentJust like home, with all the facilities you need
4 Mastmaker Road, London, E14 9AJ, United Kingdom – Show map – Subway access
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118 verified reviews
They speak your language!
Phoenix Heights By BridgeStreet's staff speaks: Polish, Lithuanian, Italian, Spanish, English
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WiFi is available in all areas and charges apply.
No parking available.
Airport Shuttle (surcharge), Laundry, Dry Cleaning
Safe, Non-smoking Rooms, Family Rooms, Elevator, All Spaces Non-Smoking (public and private)
Polish, Lithuanian, Italian, Spanish, English
3:00 PM - 12:00 AM
10:00 AM - 10:30 AM
Cancellation and prepayment policies vary according to apartment type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children or adults are charged GBP 24 per person per night for extra beds.
All children under 2 years are charged GBP 24 per person per night in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 118 reviews
Value for money
Show reviews from:
big and clean, close to tube and DLR with lots of shop and grocery stores newarby
The position. 14 floor was excellent, the view. Vicinity of public transportation .
The bed was to soft. The all flat was to hot. The night reception was empty at our arrival and we had to call with the Taxi UK number because there was no answer from our Swiss phone. We spent a lot of time waiting someone to wash is face.
The appartment was quiet and confortable, with an amazing view on the river and the rooftops. Easily accessed by the DLR. We ate at home several times, and had all the equipement we needed. The neighbourhood seemed very safe, even late at night.
The wifi rate was excessive (6 pounds for one hour).
Staff were friendly. Got upgraded to a lovely 2 bed apartment. Amazing views, canary wharf station is walking distance, jubilee mall is on your door step.
The apartment was a little too hot for my liking.
Although away from the core of London in Canary Wharf itmwas easy to get to all the attractions via the DLR and nearby tube station. Very quiet in the evening with no street noise (although we were on the 19th floor so I didn't expect any)
No real shopping in the area and not many places to eat but we did find a couple of smaller Tesco stores need by and they didnhave everything we needed. The office to pickup thenkey can be difficult to find and although they say it is within walking distance I personally would not want to attempt the walk!
Starting from staff to the amenities provided in the house was great and perfect! Good size rooms, great for family and friends!
Proximity to DLR and underground station.
out of here
all of it
Large, functional apartment with all amenities. Crocery shopping, tube station and bus close by. Very clean apartment when we arrived, very forthcoming staff. Try going for a morning run along the themes boardwalk, it's great!
Super clean, comfy and great size.
A little difficult to sort out at the beginning how to check in :)
Area, view, close to tube station, price, facilities.
Small damages on coffee table.
Total lack of parking!
All things are good(location& furniture)
The location of reception is not good and I can't find it and its stuff easily, so I spend some time when I was arrive out side
What a little gem. Highly recommended for business or leisure. Great base, fantastic apartment and a brilliant member of staff to welcome you and settle you in
Location and property
Gaining access was a little harder than I might have expected but not an issue.
The apartment was comfortable, nice view too
The staff could have done better - they don't struggle to show they don't like their job! Receptionist was bad! Check-in was in a different location and this wasn't very clear. Corridors muggy
Very dirty lobby, ellevators and entrance.
The location was perfect for visiting London. Very close Canary Wharf station. The view over London is stunning.
The DLR running close by until late and early in the morning makes quite a bit of noise. Still, we were able to have a comfortable night of sleep.
Location was perfectly positioned, close to transportation. Apartment was better than what I expected, clean and exactly as per the advertisement.
Liked the fully equipt kitchen.
Didn't like that we were given only one key.
Location was great, the interior was beautiful fully equipped with every thing you needed really handy?
The parking facility wasn't to good, that is all it is missing really?
The view from the kitchen balcony, the location in london, proximity to station, service by staff
Collecting key from another location
Quality of Bathroom,
unable to adjust heating.
Nice size good location clean
Hallways are ridiculously hot
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