Piccolino Hotel    

Small rooms Poor shower Smelly

You got what you paid for, nothing special but fair, breakfast in particular was more than expected.Staff were friendly and helpful.

First impressions, the hall stairway carpet looked grubby and our first room on the top floor was a bit small. We did get moved to a larger room on the first floor which was a lot better.

Helpful sincere kind manager/staff Great location Very London - loved the atmosphere Quiet

Minor - shower hot water didn't last!

Its location is reasonable.

The staff is very rude. When we asked for a fork at night, he seemed very irritated and not friendly at all. Besides, the hotel is not worth the price (which is quite pricey) at all!

the location was great the hotel was very clean and quiet the staff was minimal but friendly the continental breakfast was a feast it was an excellent place to stay we all thoroughly enjoyed it

A wi-fi that worked whenever I wanted to go on line. Excellent breakfast for "a light continental breakfast" Friendly staff who were happy to look after our luggage for the day.

I liked it all. Don't expect big rooms for that price. Lack of lift might put some people off but we were happy (husband is 70)

The location near Paddington station. Luxury area - fancy cars parked around. Quit neighbourhood. Beatiful buildings around. HydePark nearby. Pubs nearby.

Lot of stairs, but that's typical London style. Small shower - only for nomal size people.

Very pleasant and friendly place. Comfortable beds, good variety for breakfast. Good value for money paid.

We were on the very top floor.......not ideal for OAP's like we were!!!!!They did say sorry, they did not know our age!!!

Very helpful staff

breakfast was a bit basic

Staff very helpful went beyond the call of duty!

No lift,too many stairs

I liked hotel's staff cooperation, and hotel is near by the main Paddington station and hotel is near by of tourist attractions too.

Noise ratio is high and that is due to the poor insulation

the staff were lovey really helpful

the stairs

That I got parking fine in the 10 minutes I parked outside to get my luggage! They should have a parking area for that.

Location is very good

The room I had was really bad. Small, the shower did not work and there was a noise from a machine somewhere in the building that did never stop. There was a dirty freezer keept in the room for storage?? I dont think a Hotel can charge for a room they use as storage room, is to noisy for a nights sleep and with a shower with a broken water blender: only hot or cold water at a time and very litle water. I recomend if you book at this hotel to ask for another room than room nr. 16.

Location! Just a few minutes walk from Hyde Park and Paddington station.

Breakfast was not really good but good value for price.

rooms were clean

on the top floor room 15, 16, 17, do not work properly, just a dribble of water. i had to wash in the basin! and no response from management, no refund, not even an apology. I shall be writing to the english tourist board.

Location

Extremely small room and bathroom. Inconvenient getting to top floor via very narrow staircase. too often staff not present and doors locked with notice that we will be back in ten minutes.

The location.

Anything. It is the terrible hotel. We felt cheated. Two nights two different rooms. None of them comfortable enough for two people. But the second night was the worst of the worst. The first night se were told that, as we were a “nice couple”, we were going to be put in a better (???) room but tween bed, but the second we’ll have a double room in a better position (a big lie). The second night, the receptionist told us that anyway we have been place in the top room, and that maybe the hotel will compensate us. Effectively it was practically on the roof, but it was hardly a room. It was so tiny that we could not practically move, the mirror and the side-bed lights did no work. We were worn out, so did not complain that night. We were awaked very early by very noise pipes. Next day, we obviously complained, but not compensation, only bad excuses. The Piccolino hotel: a place to forget and never come back.

We liked the friendly and helpful staff, the large room with one double bed and two separate beds. Beds were very comfortable. The room was of a decent size. Wc and shower separated which helped for us being four, but inside the room. Wifi coverage was great in our room. Close proximity to Paddington station and some descent restaurants just nearby. The staff arranged for a taxi to Stanford airport at a price which actually was equal to subway and train tickets.

Nothing really.

The hotel does what is says on the tin, It is good value for money, comfortable rooms and pleasant staff. The breakfast is not the most exciting meal you will eat but again good value for money. The location is excellent, I have stayed there twice now and would have no hesitation using the hotel again.

The rooms on the top floor are a bit of a trek as there is no lift, otherwise nothing to complain about.

Very friendly staff, in a practical and quiet environment. No luxury whatsoever, albeit with guarantee of a very good night´s sleep. Many thanks to the more than friendly staff.

A recurrent problem in European less expensive hotels: low water pressure.

The hotel is located in a region close to the underground. The room, although small, was very clean, comfortable and tastefully decorated. We did book last minute though so could have got a bigger one if we'd booked earlier. The staff were discreet but very friendly and helpful.

staff made effort to help

shower water too hot

hotel is so clean stuff is really helpful and friendly location is perfect-just a few minutes away from the paddington train station and paddington metro station hydepark is walking distance breakfast was sufficient

noisy neighbours :(

Location was really good. Paddington st. just 3 mins away. Clean room. You get what you pay for. Would come back if I'm staying in London for a few days.

Cold room, fan in the room was very loud and old. Very noisy between rooms.