Pilgrims Hotel  

Such a central location. Decent restaurant and splendid breakfast. Dinner good value. We took two single rooms, one of which turned out to be the best in the hotel.

Lovely, accommodating staff who were only too happy to help. Comfy room at a decent price and breakfast was included although sadly we didn't have time to sample it!

I feel the bathroom could use an update as it was a bit small and uncomfortable. The lighting was a little dim as well and perhaps could use new light fittings. These are only minor niggles though as overall it was a nice hotel!

Great location in a lovely City, with very good restaurant food, and friendly staff. This is the second time we have stayed here.

We liked the fact that the hotel is situated in a very good location for easy access to the town centre and the shops. The food was very good and the staff friendly.

Our room was above a large room in the restaurant and the noise was such that we could not sleep. It lasted until 1.00am. We could clearly hear the conversations going on below as if we were there too!! We mentionned this in the morning to the staff and they said "sorry".... May be we were unlucky. There is no parking in secure location as said on the booking form, we had to pay £5,00 car parking, not a problem if you are aware of this but we were not until we arrived.

Very central location, historic building, comfortable, friendly staff.

Very good city center location with excellent access to the new Marlowe Theater, high street shops and restaurants.

It was near the shops and convenient for tourist attractions. A comfortable room. A good selection of breakfast choices. A nice welcoming fire in the foyer.

I did have to wait a while for attention at reception to check in.

The staff were efficient and friendly. The food was excellent and well served. The hotel was ideally situated for the town centre. The room was clean.

Room overlooked backyard and noisy kitchen area. Large crack in washbasin. Grubby carpet in bathroom - carpets should be banned in hotel bathrooms as they are unhygenic. Radiator thermostat unreliable. Cups and glasses tasted of cleaning product - washed with same cloth as bathroom? When the fire alarm went off at 1am we followed procedure and waited outside opposite the hotel, but no staff member came to find us.

Its very clean and well set up; we are from another country, yet the staff is very caring and professionally helpful; we like the four poster double bed we like instead of the twin which I originally planned; Claire took time to explain the map of Canterbury which was a big help; the streets have different names although it runs like the major street, High st becomes confusing bec of the name change although it runs straight; we will be back to Canterbury and be at Pilgrims Hotel again!

Location in the centre of Canterbury is really good. A very short walk to everything of interest. It's a very old building which is part of it charm, but if you like brand new decor and fittings its not for you.

The nearest car-park is a public car-park some 5 minutes walk away. No problem car-parking and the hotel has a deal on price, but if you have large bags its not terribly convenient.

Very good location for the theatre. The evening meal was very good. Staff and breakfast was first class.

It was very clean and staff were helpful and nice. Perfect location and good for shopping and sightseeing