Oh dear. Black mould on the bathroom tiles. Saggy chairs that look like they came from a nursing home. All else ok, until... the heating packed up! Maintenance 'reset' it but didn't bother to check if it worked, so had to report again after being out all day. Was offered another two hours' stay. Yes, we really want to stay in a cold studio for longer!! Very chilly. Waited ages then was given an old fan heater, which upon inspection, looked dodgy and hadn't been PAT tested for over five years. Not only do Diamond Resorts care less about their customer's comfort, they are willing to risk your life as well! Was eventually given another studio to stay in. Heating at last! And more mould on the bathroom tiles!! Was informed on check out that the manager would see us, but we just wanted to get out and go home. What's the point in complaining now, have read other reviews and the poor responses other customers have received.
Lovely location, easy to get about. Quite peaceful. Grounds are well kept and parking is easy.