Plough and Harrow Hotel

Ease of getting into city centre and the NIA

reasonabl rate and very good location for birmingham city centre

we did not like the distance from the reception to the room it was a long walk with luggage

Comfortable room, friendly staff.

Good Location & Breakfast Very Helpful Staff

Room Dated No Shower Curtain or Bedside Lights OK for one night but would have requested a new room if staying longer

For the money I paid, the hotel facilities were more than adequate, the cleanliness of the hotel was very good indeed, the staff were very friendly and the food was very good.

It was located close to the International Convention Centre and it was quiet because it was not busy. You could park outside the front door in a secure car park and there was no charge for parking. Breakfast was efficient and good value for money. The reception and dinning areas are pleasant and characterful.

My room was in a large modern extension behind the characterful main building and reminded me of my university dormitory, basic but functional. The room was clean but the furniture was in very poor condition. The lighting in the room was poor, and it was very dark. It was a long walk from reception to the room. Internet access was available only in the common areas and not in the rooms and only by using BTOpenzone. The TV reception was poor.

All the Staff we met were very friendly and helpful. They could not have done more..

conveniently situated for our needs, ie hospital, and city centre

The room was spacious and clean, however i could hear conversations and toilet noises through the vent in the bathroom, not pleasant!

No lifts, a long trek up several stairs and long corridors to our room. The bar staff when in the middle of serving me were interupted more than once by members of a wedding party and dealt with their request before continuing to serve me, this happened several times. Room service charge for breakfast was excessive.

Closeness to city, good value for money.

The location to city centre and the parking available

Both receptionists needed to smile. Neither looked like they wanted to be there.

Pleasant staff, excellent location, good parking.

The hotel was very nice but traditional our stay was spoiled by the double glazed window being cloudy so we could not see out of it and the area around the window had black mould and some cob webs. Hotel generally could do to be modernised whilst still retaining the original features