Plough Motel  

On arrival they had lost my booking so was charged again for another room, with the prospect of hunting down a refund already looking unlikely. The first room I was given had dodgy electrics, second already had somebody in it (!), third room smelled and a previous occupant had been making noodles in the kettle rendering it useless. No replacement kettle or free coffee at the bar offered. There was also a pile of dirty laundry at the door which was not removed for the entire stay. Walls are paper thin so could here a prostitute berating her customer's performance in an adjacent room. When I went to the restaurant for dinner I was told that they had "run out of food" - not just one or two items, but everything. In the morning, another breakfaster pointed at my toast and asked the waitress to bring him some, and so she proceeded to try and give him my breakfast! Was not offered any discounts for the three unsatisfactory rooms or non existing dinner, however this place, dire as it is, is still better than the North Stafford Hotel. If you have business in Stoke On Trent I would seriously recommend suicide as a preferred option. The Plough Motel is as depressing and uninspiring as the rest of Stoke. Do yourself a favour, drive on.

The Price, The Service, The Co-Operation, The Room.

There should be plastic cups in the bathroom and the kettle in the room should not have limestones in it or they should heave limestone filters.

The location is good - near the a500/a50 and m6. The car park was at the back outside the rooms which made it easy for luggage and security. The staff were very nice.

The room was a bit out of date and in need of some refurbishment, but I believe this is in progress.

The staff were very kind and helpful.

Lack of chairs to sit on in the rooms.

Walls were a little thin and I got to know a lot more about my neighbours than I was comfortable with.

The way staff responded to or complaints the location to the venue we were visiting

the room was spacious

the bed was very uncomfortable,bed springs stabbing you in the back,hairs in the bed and bathroom,not to mention the facial hairs all around the edge of the bath where somebody had had a shave.i felt that it had not been cleaned to a good enough standard.i felt though that i coudnt complain while we were there due to the very reasonable price we had paid.

The Motel location was ok for where we wanted to get to.

The Motel was run down and the staff were friendly but not helpfull and the chef looked dirty so did not stay and have breakfast at the motel even thought it was included in the price. The plumbing in the bathroom I was in was so old it made horrific noise all night so we did not sleep and the motel staff did nothing about it. Really bad motel do not recomend at all.

ten minute walk from brittannia stadium ideal for visiting football fans. staff were friendly and helpful. had food in the pub dinner and breakfast really cheap and quite nice.

could use a refurb seems a little dated but still clean and tidy which is the main thing.

The staff were friendly and helpfull, the rooms were clean what food we had was of a good standard and value for money.

Helpful staff - basic but clean rooms - fine for the price paid

Easy to find and great location for my needs

A little noisy at night

Rooms need updateing need a good clean