Premier Inn Plymouth City (Lockyers Quay)  

The nice large room and the helpful staff.

The restaurant being closed from 7pm; I had phoned and asked before my arrival at about 9pm, and told that it was open. I also found the close proximity of the two Premier Inns with completely different addresses very confusing. It would have been help full to know before hand that they are very close to each other, and I would have wasted considerably less time trying to find it in the dark in a left-hand drive car.....

Service was outstanding for that level and location was perfect.

always a warm welcome and comfortable, clean rooms

restuarant is ok for breakfast but wouldn't receommnd an evening meal.

Good value restauant.

If it had been raining, needing to walk across a large car park to eat.

the beds were of good quality and the staff were friendly

no sky No ice machine Restaurant was dirty, just look around the windows and floor

The rooms were very clean and comfortable and the staff were very helpful.

Couldn't fault itU

The location. Really close to the Barbican. Rooms clean. Good nights sleep but no way of speaking to reception unless you walk down to them.

Leocation right next to the road. Restaurant not connected to building. Ok in summer but winter and heavy rain??? Although requested harbour side room 20hrs in advance couldn't be bothered and unapologetic when given room next to road. Rooms could be brought down in price. £79 online. No way of speaking to reception unless you walk down to them and through about 4 fire doors.

the staff very friendly and helpful,rooms and facilities were clean bed was excellent also the food at the Locker Quay was also excellent as well as very friendly staff

you would think that for the price you pay their would be totally free wifi not just half hour per day

room very clean staff friendly and helpful breakfast excellent

no bath mat -slippy to take shower bathrooms needs extractor fans to stop build up of mould better quality of toilet paper would be a good idea.

Staff were so friendly from arrival to departure, could not do enough for you. Fabulous service.

Having a bedroom that faced quite a busy road as it was rather noisey.

the staff (particularly Simon) were very helpful. after moving away from plymouth over thirty years ago it was lovely to be able to stay in the heart of the barbican.

the restaurant was not in the building you had to walk across the carpark for breakfast.

Spacious room - well equipped. Everything was clean and worked. Good location. Free parking - very convenient.

The hot water had trouble getting out of the tap, and the shower was just a trickle of water.

Usual comfort of a Premier Inn. With bonus if excellent location

Good for city exploring on foot.

Seems everyone booked early and got a lower price. I only decided last minute and therefore paid more than double what others did, therefore didn't seem such a good deal especially as the following night we stayed in a 3* country club hotel for only £51 with breakfast.

Great location Very friendly staff Good breakfast Near our daughter who lives in Plymouth we have stayed here before and will again.

Access to restaurant Hotel is very good

Drank the coffee in the afternoon we got there it was not replenished

Like the location of the hotel. Staff friendly Rooms at £49.00 good value. Full size bath appreciated

Kettle switched itself on and off all the time by itself during night. Ground floor room on the roadside was too noisy for me, traffic and noisy revellers went on well into the night, would need to request room at other side of building next time as windows didn't soundproof very well. Full price of rooms too expensive, but got a deal so good value.

Quiet, well appointed good sized room. Flexibility with regard to breakfast options.

Very family friendly and quiet

No comment

very freindly & helpful staff, good food in the Pub,very comfotable room.

I think the meal deal could be improved. as an elderly couple, a one or two course dinner, one glass of wine and a continental breakfast for £20 would have been better. we have stayed many times in P/Inns, the next time we will forgo the meal deal and just have one main meal with wine and a continental breafast even if we pay more.

The room was the best I have stayed in for a long time

Clean functional good size room

Lack of shaver point; wifi fiddly to use

Convenient for work

slightly out of the way for bars etc.

Well trained and friendly staff. Small heating issue was attended to.