Choose your preferred language. We speak English and 41 other languages.
Lower Mill Field Pontypool , Pontypool, NP40XB, United Kingdom – Show map
No booking fees • Save money! Best price guarantee — enter dates to see these prices!
2 properties in Pontypool
Including hotels, apartments, villas and more.
424 verified reviews
They speak your language!
Best Western Pontypool Metro Hotel's staff speaks: English
Booking is safe
When you book with us your details are protected by a secure connection.
Golf Course (within 2 miles)
Food & Drink
WiFi is available in all areas and is free of charge.
Free private parking is available on site (reservation is not needed).
Packed Lunches, Vending Machine (snacks), 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, Laundry, Fax/Photocopying
Newspapers, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Heating, All Spaces Non-Smoking (public and private)
From 2:00 PM
6:00 AM - 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
All children under 2 years stay free of charge in a crib.
All older children or adults stay free of charge for extra beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 423 reviews
Value for money
Show reviews from:
This 100 year old pub with modern hotel offers good food and clean, comfortable, competitively priced accommodations. Each bedroom has free Wi-Fi internet access.
Score from 405 reviews Good
The Village Urban Resort Cardiff is 4 miles from lively central Cardiff and the Cardiff Bay area.
Score from 314 reviews Very good
Expect comfortable rooms with luxury power showers at the Premier Inn Pontypool, which has free parking and is close to Pontypool and New Inn train station.
Score from 92 reviews Excellent
Offering an la carte restaurant, The Castle Inn is located in Usk. It has free Wi-Fi access available throughout.
Score from 75 reviews Good
Really clean room Really helpful nice staff Fair priced bar/food Comfy room Lots of tea/coffee in room
Location was ok, train station was approx 5pound in a cab. Bed felt quite small for 2 people
Room was super
Breakfast finishing at 0900hrs
Exceptionally friendly staff. Bedroom clean and comfortable. New bathroom. All high quality stuff. Good breakfast! Was basically just looking for a bed for the night- but the hotel exceeded expectations in every way. Will definitely use again. Unbelievably good value for money.
The staff are so friendly, really helpful, nothing too much trouble and do their best to accommodate all requests etc.
Wi-fi a bit patchy at times
No hairdryer or air conditioning. The rooms were really small and made me feel claustrophobic. The pillows were too small and the bed wasn't comfortable enough.
Very convenient for my trip. Staff really helpful and friendly.
Was a little bit hard to find as it is hidden behind a MacDonald's. Once you know where it is all good!
we've stayed here before and was impressed last time. Staff are always helpful and courteous and nothing is too much trouble.
My credit card was pre authorised for our stay but it took 5 days to go back into my account, so for a while we had paid for our stay twice.
Well mantained, clean and comfortable room. Easy check-in and out, friendly staff. Decently isolated from traffic noise. Amazing value for the price paid.
Just to point something out, the heating system in the room wasn't really good.
paid them cash, they asked for card, they said they are not going to charge me. at the end I paid 86pound cash plus 100pound deposit. that was on 14.11.2014. Today 18.11.2014 I check my bank detail, they swipe 4 times of my card and took 20pound each time from my account. they not even ring and confirm with me why they overcharged me 80pound. so far I used booking.com I never had any problem. this is my first time I have this problem. I don't know what's wrong. I am very angry and fed up.
The price is very convenient.
It is a fabulous hotel from the staff to the decor and comfort.
Staff excellent Immaculately clean
Breakfast facilities were very good
mattress was terrible felt like springs had gone
Comfortable room, well provisioned.
The flush on the toilet (room 103) was ridiculously noisy, it made a loud, honking, vibrating noise as it refilled. As a result we didn't feel able to pull it during the night or early on the Sunday morning. Such a shame.
service with worm wellcome
Greeted with a warm welcome by Tracey. Initially allocated a room with shower as opposed to bath. As we both suffer from Back problems which benefit from a soak in the bath, we asked if it was possible to be moved to a room with a bath. This was dealt with very quickly and we really enjoyed our 2 nights stay. Thanks to all staff, particularly Tracy who also met our catering needs on Sunday evening.
We found nothing to dislike.
Clean. Pub with nice food very close by. Handy as a stop off point reasonably close to Cardiff. Very good value.
Nothing to comment on.
Luxury for less, got a bargain and was thrilled with the hotel. Would not have been disappointed if paid full price but getting offer was a plus. Plenty of places to eat within walking distance.
Convenient base for mountain biking in South Wales. Friendly helpful staff. Secure parking. Good shower. Plenty of options for food onsite or in town.
Average breakfast buffet but bacon was clearly off and staff seemingly unaware... Will go with nearby fast food option for same price next time.
Very welcoming, friendly & helpful staff. The room had everything that was to be expected and was very clean and comfortable.The parking was safe and easy. The breakfast was extremely good, as was the price! We had a very pleasant stay and will return again!
friendly, and lovely with the children.
Bed settee is very uncomfortable. No dogs policy - last year we were able to bring our dog
Friendly staff, very clean room, Wi-Fi and a very good night sleep..Perfect for holiday stay. I have already recommended it to my friends.
Exerlent service.verry high standard of accomadation
Couldent fault anything
We've negotiated with thousands of hotels to get the very best deals. We call them Secret Deals and they only last for a limited time.
You can get these deals for free by subscribing to our newsletters. You can even choose your favorite destinations to receive personalized deals.
Get started now by entering your email address. We'll instantly send you a link to our Deal Finder!
Don't worry – your email address is safe with us. We'll never share your private information and you can unsubscribe at any time.