Choose your preferred language. We speak English and 41 other languages.
Most often used by people in the United States
Lower Mill Field Pontypool , Pontypool, NP40XB, United Kingdom – Show map
No booking fees • Save money! Best price guarantee — enter dates to see these prices!
2 properties in Pontypool
Including hotels, apartments, villas and more.
406 verified reviews
They speak your language
Best Western Pontypool Metro Hotel's staff speaks: English
Booking is safe
When you book with us your details are protected by a secure connection.
Golf Course (within 2 miles)
Food & Drink
WiFi is available in all areas and is free of charge.
Free private parking is available on site (reservation is not needed).
Packed Lunches, Vending Machine (snacks), 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, Laundry, Fax/Photocopying
Newspapers, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Heating, All Spaces Non-Smoking (public and private)
From 2:00 PM
6:00 AM - 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
All children under 2 years stay free of charge in a crib.
All older children or adults stay free of charge for extra beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 406 reviews
Value for money
Show reviews from:
Expect comfortable rooms with luxury power showers at the Premier Inn Pontypool, which has free parking and is close to Pontypool and New Inn train station.
Score from 86 reviews Excellent
In the centre of the picturesque town of Usk in Monmouthshire, The Crosskeys Inn offers a traditional pub and a pleasant patio with tables and chairs.
Score from 87 reviews Very good
Off of the M4 highway, The Hampton by Hilton Newport / East is a modern hotel with inclusive freshly cooked breakfasts, free Wi-Fi, a bar, a fitness room and free parking.
Score from 503 reviews Excellent
Dating back to 1180, this hotel was originally a Cistercian monastery. It has a fantastic à la carte restaurant, and is situated in secluded grounds in the historic town of Caerleon, on the River Usk....
Score from 299 reviews Very good
The room size, decoration & furnishings. Tastefull Small bar/ breakfast/lounge /reception area
Bit irritating asking for card as holding deposit when you pay cash.
I like the wonderful welcome we received from the staff in particular Tracy, she made sure all our needs were catered for as a young family and was always willing to do extra which contributed greatly to the enjoyment of our stay. My family and I will be visiting again in the near future.
I didn't like the food because it wasn't freshly made and was imported in from another company. I think it would be alot nicer for some things to be freshly made at the hotel.
The lobby lounge was cheerful and comfortable and we had a downstairs room close to reception so easy to access. The Hotel was well placed to visit Llandegfed Resevoir which was our reason for travelling. Boiled eggs for breakfast were perfect!
The beds were a bit too firm so not the best night's sleep.
The staff were great.
Connecting to wifi was problematic.
Road noise on the side of the hotel with odd numbers.
The hotel was lovely and the staff very nice.
The room was smaller than expected, the bed was very uncomfortable and was unable to get much sleep. The mattress cover was dirty.
The hotel is fantastic. Not 1 negative as far as we're concerned. We've stayed 4-5 times now in this hotel and nevwr hesitate going back
Everything! The staff helpful and friendly, the rooms stylish yet comfortable, The breakfast was very good everything you could possibly want ! Overall very impressed will definately use Best Western again .
The rain but that was nothing to do with the hotel!
We arrived late and tired. This was a stopover and being easily accessible from the A4042 was perfect. There's a Macca's & a KFC if you're into it, but they also do dinner and breakfast at the hotel. Despite being next to the road, our room was super quiet, clean, and very comfortable. Service was quick and efficient and the WiFi worked a treat (fast!). Highly recommended.
Traffic noise :-(
I asked for a quiet room ... The week before I came to the hotel to see the rooms. The receptionist promised me a quiet room - car park side ... and I got a noisy room - highway side . You have to open the window because there is no air conditioning in the room ! The noise made by cars do not allow sleep !
Friendly staff, clean room
New member of the team is Tracy, who couldn't have done more in the evening, while serving our food. All staff exceptionally friendly, will definately stay again. It was an ideal getaway for colleagues who don't get time to catch up due to shift conflicting shift patterns.
Food not very good due to new chef. However the staff very apologetic including the chef who were fantastic in rectifying the problem.
Staff: friendly Breakfast: V good Parking Wifi Clean and large room
Noisy road - though it did go quiet in the early hours
Receptionist could of done with smiling a bit. Seemed a bit off.
Price, usually good service.
Room service had not been despite me being out of the room for over 7 hours. Wi-Fi kept dropping out which for business is unacceptable.
room was comfy but a bit small
Simple, modern, clean and unfussy, suited me perfectly.
The internet provider was having intermittent problems and one of the ladies at reception to let me use her personal smartphone as a modem to continue working,
Hotels in a covenant locations and for a service station hotel it had good facilities, including tea making facilities and biscuits in room, and staff where nice.
Room was extremely hot, a fan was provided but was very loud and the beds where so hard nether me or my traveling companion sleep for more than four hours and where both sore the next day.
Staff were good
How can the hotel allocate this room to paying guests when they know the boiler causes noise and vibrations in this room making it impossible to sleep in it.
The Staff and accommodation were excellent we are going to stay here again many thanks
Get started now by entering your email address. We'll instantly send you a link to our Deal Finder!