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Newest reviews for The Alexander Pope Hotel

  • Sehgal
      Egypt
    28 August 2014

    Room was good,breakfast was very nice, superb bus connections above all helpful staff.

    7.5

  • Kathryn
      United Kingdom
    27 August 2014

    Excellent staff, very comfortable room and the food was great, really recommend the restaurant

    Mattress rather tired but we were told they were being replaced this week

    8.8

  • Gavin
      United Kingdom
    26 August 2014

    16 of us with ages ranging from 18 to 65 stayed for 3 nights in August 2014 and all loved this place. This is a lovely comfortable, friendly hotel with great staff and great food. With a real home from home feeling. Stay here you wont be disappointed.

    9.2

  • Jean
      United Kingdom
    26 August 2014

    Staff very friendly

    10

  • Anonymous
      United Kingdom
    19 August 2014

    Staff honest and friendly. Coffee at breakfast excellent.

    Very expensive bar snacks. Hardly any choice of breakfast options. I would have preferred smoked salmon and scrambled eggs.

    9.2

  • Geoffrey
      United Kingdom
    17 August 2014

    Very good food and drink.

    9.6

  • Keith
      Australia
    13 August 2014

    All aspects, especially the warm, welcoming response at Reception, the bar and restaurant in our first 15 minutes of contact.

    ziltch

    10

  • Anonymous
      United Kingdom
    11 August 2014

    Clean and bright. Mostly very friendly staff

    Breakfast was a bit patchy, a lot of things had run out (fruit salad, juices etc.)

    6.3

  • Eleanor
      United Kingdom
    6 August 2014

    Convenient and pleasant service. Good sized room and bathroom. Very peaceful night sleep

    Arrival hall a bit tatty - rooms were much nicer though.

    8.8

  • Michael
      United Kingdom
    2 August 2014

    Secure under ground parking

    The bedroom carpets were disgusting,heavily stained , filthy , so much so I almost checked out, Reported this to reception I was told it was having a refurb next year , that was no help to me. Have you heard of a piece of equipment called a carpet cleaner?

    7.5

  • Deborah
      United Kingdom
    1 August 2014

    stayed here one night before rowing from Twickenham to Guilford with a group of mature Cambridge graduates. it was very convenient to the river and the staff kindly let us leave some cars overnight - exceptional generosity for London. Rooms were comfortable and we shared a nice evening meal in the dining room. would happily return

    7.5

  • Thomas
      United Kingdom
    22 July 2014

    dirty hand marks around all the doors and even on the ceiling, generally grubby feeling. cheap uncomfortable matress

    5.8

  • Anonymous
      United Kingdom
    16 July 2014

    Very clean and staff very helpful,

    Menu was limited. Tables were a bit sticky. Beds a little soft.

    6.7

  • Brian
      United Kingdom
    14 July 2014

    The room was very comfortable and the staff all very pleasant and helpful. There was a good choice at breakfast.

    Nothing

    9.2

  • Jennifer
      United Kingdom
    13 July 2014

    Location of this hotel to visit the show was excellent, bus outside the door.

    Shabby chic decor in public rooms was a bit too shabby.

    9.6

  • John
      United Kingdom
    13 July 2014

    Staff very helpful. Breakfast nice. Car parking very good in the underground car park.

    Room 104, basin tap too close to edge of basin so difficult to use. Towel rail missing. Overall room was a good size but really needs to be refurbished as carpet particularly in need of replacement. Bit mean with the quantity of biscuits & hot chocolate as only one but hey we wanted one each!

    5.8

  • Belinda
      United Kingdom
    10 July 2014

    Great friendly attentive staff and cooked breakfast. Free parking nice restaurant/bar area.

    Rooms disappointing very tired looking especially the bathrooms. Lots of noise heard from outside and other rooms. Horrible loo seats without lids not sure if this the norm here but was the situation in the two rooms we had.

    5.8

  • Christopher
      United Kingdom
    10 July 2014

    The staff were excellent, friendly, attentative, and very helpful. The room was clean and comfortable with everything we needed provided. Rates were reasonable. We will stay there again.

    Decore was a little 'tired'.

    9.2

  • Tom
      United Kingdom
    9 July 2014

    Breakfast was very good with quick service. Check out lady (runner) on Monday morning was very efficient and friendly. Thank you for letting us park on Monday night while we sculled to Guildford.

    Disappointed with the attitude of the gentleman on the front desk on Sunday afternoon 5:00 pm: not particularly welcoming, and just sat in front of his screen playing games. However, he did quickly find us a new room as our first (Ground floor twin) was full of flies. Lift floor was grubby.

    7

  • Christopher
      United Kingdom
    3 July 2014

    Accommodation was clean and tidy. Restaurant was good, breakfast was good. 10 minute walk from the train station. 1minute walk for the bus. Good park infront of hotel for an early morning walk by the river. Helpful staff. Quick service. Good

    Wi fi was annoying kept losing signal and having to log back in all the time. Ground floor accommodation was noisy around 6.30am

    9

  • Anonymous
      United Kingdom
    2 July 2014

    We were upgraded without any extra to pay - the staff were lovely and the hotel was, very comfortable, especially the room and, the all important parking, was excellent! The breast let the hotel down I'm afraid, we did expect a little better there but the evening meal was lovely!

    I can't say the breakfast wasn't enjoyed but I think a little more effort is needed in the cooking and presentation. The bacon and tomato was under-done and the cereals were very limited, they could just add one or two other items which would make for an excellent breakfast, together with a little more attention to the cooking and detail - coffee was really lovely and there was plenty of it!

    9.6

  • Timothy
      United Kingdom
    29 June 2014

    The staff were excellent and we were pleased with our stay .

    We thought it rather expensive for what it offered and were a little disappointed with the breakfasts - a limited range of cereals , no choice of yoghurts , the croissants didn't seem fresh and the fruit salad was disappointing .

    9.2

  • Jacqueline
      United Kingdom
    28 June 2014

    Staff were efficient....nothing too much trouble. Location good for purpose of this trip. Breakfast very acceptable. Easy access to High Street and rail station. Would not like to have paid price displayed in foyer but excellent value through booking.com

    While clean, I felt the bathroom walls could have done with a coat of paint....they were badly streaked with water marks.

    9

  • Ian
      Australia
    27 June 2014

    Comfortable room, ground floor, manned reception desk, car parking, tea making in room

    9.5

  • Stephen
      United Kingdom
    26 June 2014

    Great position for many attractions. Great balcony!

    Breakfast could have been a lot better - seemed to be with inferior ingredients and eggs were hard

    7.1

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