The Alexander Pope Hotel  

Large quiet room with good facilities, close to transport and my family

Slightly "tatty" for the money

The staff were polite and efficient they made our stay so much more enjoyable. Cannot praise this hotel enough. Will certainly be using it again in the not to distant future.

It is ideally situated for the Twickenham/Richmond area which we were visiting. I is reasonably priced. The duty manager was very helpful and friendly and although we arrived late we were able to get a meal up to 10pm.

Really excellent. A lovely room with nice view of the Thames.The room also had air conditioning.The staff were friendly and obliging.The hotel is within easy reach of Hampton Court and trains to Waterloo Station. The hotel serves traditional food,which we thought was superb.And if you have room left the sticky toffee pudding is to die for.We would certainly stay here again.

The position by the Thames, full english breakfast was excellent, the staff were very friendly and polite, any problems were sorted out promptly, nothing was too much trouble. The room was of a generous size and very clean and comfortable.

The bar tariff is very expensive, eg: 1 pint of beer and a 250ml glass of wine came to £8.95, we know this is London but that is very expensive compared to other establishments we visited in Twickenham. Room 103 where we stayed was very dark owing to the small windows and trees in the garden which could do with trimming to let more light into the room. The paintwork is beginning to look 'tired' and could do with refreshing. The grout around the bath/tiles has black mould. A cleaning tip on grouting is to use an old toothbrush with neat thick bleach on and rub it onto the grouting, leave overnight if possible,then rinse off with clean water

We found two cockroaches in room 103, this was very unpleasant need I say more

Loveley room and the service at breakfast was excellent - friendly and helpful Free parking a bonus as is the location to Twickenham and other local attractions

Some traffic noise

Friendly and efficient reception and bar staff.Location was ideal for my needs

Accomodation becoming a bit worn needs investment in same way as the bar appears to have had.Trees need cutting back given sap dropping onto cars

The staff were excellent.

A missing washbasin plug.

More than adequate for a business stay. I had a room at the back which was quiet but my colleagues at the front said there was a bit of noise from the main road. The staff were exceptionally friendly in the bar, restaurant and reception.

Very clean and close to St. Mary's College

Female receptionist was not friendly. Did not explain how to use lifts or where to go and find the room. Our room was 207 and when we went to the 2nd floor, it turned out that room 207 was on the 1st floor.

Convenient location for us, very pleasant staff who were friendly and helpful. The pub bar sold good food, all in all this was a pleasant overnight stop.

The hotel was a little'tired' and would benefit from a refurbishment. Some of the bathroom fittings needed replacement, although the superior twin room itself was spacious,clean and the bed very comfortable.

The location was convenient.

Menu hasn't changed much especially the breakfast menu, and some things were not available. Eg Lemon sole.