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43 Portland Street, Cheltenham, GL52 2NX, United Kingdom – Show map
Excellent location — rated 9.4/10! (score from 117 reviews)
Rated by guests after their stay at Portland Apartments.
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92 properties in Cheltenham
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117 verified reviews
They speak your language
Portland Apartments's staff speak: English
Booking is safe
When you book with us your details are protected by a secure connection.
WiFi is available in the hotel rooms and is free of charge.
Free private parking is possible on site (reservation is not needed).
Non-smoking rooms, Heating, Non-smoking throughout
14:00 - 23:30 hours
10:30 - 11:00 hours
Cancellation and prepayment policies vary according to apartment type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
All children under 12 years are charged GBP 10 per person per night for extra beds.
The maximum number of children's cots/cribs in a room is 1.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
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Based on 117 reviews
Value for money
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The apartment was spacious, beautifully decorated with every amenity you could possibly need and located right in the city centre. Would definitely return.
Can't think of anything!
The apt is in perfect location the facilities were perfect,staff provided 5star service.
Everything, it was like being at home.
Missed the email with instructions for arrival and there's no immediately obvious signage when you arrive.
The staff made us feel at home but we're never intrusive. Always ready to please making our stay very pleasurable. Breakfast food was amazing so we could have a hearty breakfast in the apartment before taking off for the day.
Special touches, such as fresh bread, croissants, fruit, milk, orange juice for our arrival. Having a washer/dryer a real bonus. Wonderful location with parking. Close to all the Cotswold villages, Bath, South Wales for easy day trips. Pam
Sarah was very friendly and made sure we had everything we needed and was very accommodating to us even though were were late. A very spacious apartment with great comfort. Exactly what we needed for a one night getaway. Will be coming back
Good location, and friendly and helpful staff/ owners. The milk, bread and cereals provided was a big plus! Beautiful building!
Wet room was very small with cracked tiles on the floor. Kitchen crockery not up to standard. Only one cup and four saucers??? Not enough soap in the bathroom for our two day stay!
Very clean beautiful decor friendly welcome included breakfast items nice touch.
Matress a little hard for us but thats personal taste also was two singles joined.
We have now stayed at Portland apartments twice in different apartments and on both visits had a great experience, the apartments are fab and very clean, 2 min walk to town and very comfortable. We would definitely recommend it
The only thing I didn't like was that we stayed in the Tivoli studio and you could hear the bass from a nightclub, I would think the only way of them stopping that would be to adding something to sound proof the windows ( however this is not the owners fault as it's an external issue)
Our apartment was well furnished with a interesting African theme. The bedroom had a patio door leading to a small stair way to the car park which was convenient. Plenty of towels and toiletries were welcome as were the breakfast pack with a fresh coffee machine.
Our apartment was in The cellar so no views and it was dark in the lounge. The bed was not very comfortable and had what felt like a winter quilt which was not suitable for August.
Everything! The owners are proud of this place and every little detail is perfect. The apartment is beautiful, clean, reasonably priced, well located, well stocked with breakfast supplies, and has a great little selection of information about local attractions and services. Most of all, there is a palpable personal touch to the place, as the owner / manager was friendly, always available and EXCEEDINGLY hospitable. We checked in quite late at 10pm and yet she was constantly and politely helping us on the phone with directions and information rather than being annoyed at being bothered during off hours. Our car battery died (doh!) and she managed to get someone nice to jumpstart us without having to call a tow service. The place is rated so highly for a reason, a gem of an establishment and a perfect base to explore the lovely Cotswolds. Very much in contrast to another apartment service during our trip.
convenient, comfortable, well prepared,friendly and easy
location, spacious self contained apartment
Apart from the patio there was nothing at all to dislike
I booked Battledown for the patio but It could do with a bit of tlc to make it more appealing and is not private so I ended up not using it at all.
Location was great, the apartment was a reasonable size with all expected facilities. The provision of breakfast supplies was a wonderful and unexpected bonus.
The room was quite stuffy and hot, we had to constantly open the windows which looked out onto the street hence traffic noise. We did NOT like finding out that full payment had been charged to our credit card prior to our arrival - this was not indicated in the booking.com paperwork.
Everything was great. The welcome basket had everything you need for breakfast and more. The washer/dryer was a bonus.
The view out of the front window. Parking was at the back of the building and you had to go around the block to get in the front door.
Very good apartment and location well appointed and exactly what we wanted close to town centre plus across road from the Day Spa (Chapel Spa) that we were going to use while in Cheltenham. Prithvi Indian restaurant recommended by Alyson was outstanding and a world away from the "normal" Indian restaurant experience - can't praise enough.
Designer wash basin in bathroom - looks good but is more likely to cover you in water than not. (sorry thats the only thing we didn't like - picky I know) Oh yes not a didn't like but more a should have = safe in the apartment for valuables.
Ease of parking and walking into the city .Very well put together apartment, excellent choice of furnishing and comforts .
It was in a good location. The welcome basket of fruit,breakfast and extra goodies was lovely. Very roomy and comfortable.
Could walk to shops and restaurants. Good place to explore the Cotswolds.
Couldn't say it was very appealing from the outside and the noise from the people walking around the upstairs apartment was annoying.
A great weekend pad!
Nothing other than the pillows.
all the provisions left such as bread and juice.
lack of bath
Very good bed linen and towels. comfortable bed and the welcome pack of food essentials such as milk, bread, croissants, juice etc was a pleasant surprise not mentioned in the room package
Although the bedroom was quiet from traffic unfortunately we were disturbed very early by seagulls squawking an unavoidable downside
Everything. Very good staff. Happy and helpful at all times. Delicious breakfast! Beautiful room with lovely views. Would definitely stay here again.
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