Portland Hotel  

The location, very near train station, and shops. The bed was very comfy and the room was clean. Stayed 2 nights no complaints.

To old, in need of modernisation, no shower curtain in the bathroom, but a notice saying please put the shower curtain in the bath before a shower!! No information pack in the room, the room was cold with old fashioned heating system, cleaner banging on the door, even though do not disturb sign on door. No Internet in room very poor signal strength, beds not made, room dingy, and after one afternoon sleeping for two hours, left the hotel and stayed with family, at checkout, after voiceing my opininions at checkout, the girl said it was probably because the hotel was in the process of being sold!!

Great location -5mins from train/coach/bus station,Friendly helpful staff.

Nice rooms but need updating ,

Our room was basic, but clean and comfortable. Good value for money.

very impressed.

the water when haveing a shower was only luke warm

It was in a central location, however I was informed by staff working nearby to be careful around this hotel at night because it was in a really rough area of town

The hotel website stated free parking however on arrival we were informed that the hotel no longer offers this and they hadn't updated their website. We were not happy as the free parking was one of the main reasons we booked this hotel. The hotel rooms are also very outdated and old fashioned. The lighting in the room was really bad, not good for women when applying make up. There was also alot of noise outside the hotel late at night which sounded like people fighting. We also felt unsafe walking back to the hotel when we were door by door staff at a nearby nightclub that the hotel we were staying in was in a really rough part of town and to be careful on our way home.

The only thing going for this hotel is its central location. We travelled by train and found its proximity to the railway station quite useful.

This was rated by the aa as four star. I think that the aa should re- assess the rating because I dont think the room we were allocated attained that standard. The carpet was grubby,the bed throw-over had previous occupants coffee stains,the bathroom had mildew on the tiles and dirt around the taps.The bath was so stained I would have thought twice about washing a dog in it.Needless to say the entire experience was dissappointing.The hotel in general is still in the 1950's and requires serious updating

The staff were were very friendly and entertaining.

The Hotel was advertised with a day pass for a fitness center but when we arrived at the hotel they said that they were not offering this service. The wi-fi coverage was not good through the hotel.

Excellent city centre location, though on main road so a little noisy late at night over the weekend. Complimentary parking at a nearby shopping centre was also very good and saved a lot of extra expense.

Location

The duvet didn't have a cover. There were two of us in the room and only one set of towels. It was a struggle to get hot water.

Friendly staff, clean rooms

Free Parking was away from the hotel. you can park outside but need a pay display ticket by 8.30 (max 2 hrs)

Good location to get into the city

Decor and fittings all out dated, didnt recieve what was advertised staff ignorant when complaining