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Newest reviews for Potters International Hotel

  • Anonymous
      United Kingdom
    26 August 2014

    Everything

    Nothing

    7.5

  • Henry
      United Kingdom
    19 August 2014

    The heat in the room.

    9.2

  • Valerie
      United Kingdom
    12 August 2014

    Cleanliness

    Terrible bad floorboards in our room and at 2.15am person above came in just walking around woke us up and was up again 6.15 noise was just as if they were in our room. Terribly squeaky floorboards worst nights sleep ever

    5.8

  • Anonymous
      United Kingdom
    28 July 2014

    Location

    No fans or A/C in rooms. Poor service at breakfast.

    5

  • Anonymous
      United Kingdom
    25 July 2014

    Excellent food and service! Close to venue (Farnborough Air Show)

    7.5

  • Michael
      United Kingdom
    24 July 2014

    Very friendly staff.

    No ventilation on the second floor. Very warm. Lack of bath towels

    8.3

  • Philip
      United Kingdom
    23 July 2014

    The location was good, for Farnborough air show.

    The swimming pool was closed on Saturday afternoon, the shower in my bathroom would not switch off

    4.6

  • Mark
      Canada
    22 July 2014

    Everyone of the staff we encountered were exceptional, helpful, friendly. A big shout out to Maureen who took care of us in the dining room! For those war buffs out there, there is history at the Potters International Hotel, ask Maureen for a tour!

    As with most of England, there isn't much in the way of air conditioning. Perhaps I'm spoiled but the mini heat wave they are experiencing this year made it stuffy in the room.

    7.9

  • Garry
      United Kingdom
    22 July 2014

    The food was excellent..!!!! Bed really comfy Quiet location Leisure facilities great

    The room was unbearably hot when I arrived!!! & no a/c The wifi in the room was hopeless! It was ok in the reception area but not elsewhere....

    7.5

  • Anonymous
      United Kingdom
    22 July 2014

    Lady on reception was very helpful Nice shower

    Distance to room with all cases and stairs. Stains on bedding Client remains under bed Broken curtains Uncomfortable beds Decor, very uninviting

    5

  • Paul
      United Kingdom
    20 July 2014

    Good gym facilities - well equipped, good wi-fi

    7.1

  • Igor
      Brazil
    9 July 2014

    spacious room and parking. restaurant is ok. Location is good if you're on this side around London.

    quite old and needs renovation. wi-fi down in 2014, really?

    6.7

  • Anonymous
      United Kingdom
    8 July 2014

    trying to find your room

    6.7

  • Paul
      United Kingdom
    7 July 2014

    Clean,modern, good staff. Well equipped rooms for the price paid.

    Found the corridors to be a bit of a labyrinth- could have done with a map to find the room! A fair way from town centre/restaurants etc, but not a problem if you have a car. A taxi ride would be a fair option.

    7.5

  • Anonymous
      United Kingdom
    3 July 2014

    Friendly bar staff- decent food

    Hotel very hot

    7.5

  • June
      United Kingdom
    1 July 2014

    Very comfortable rooms,basic bathroom but had everything that was necessary.. Staff friendly and polite. Had a set menu at a fuction and it was a very nice meal, and the service was excellent.

    8.3

  • Gordon
      United Kingdom
    1 July 2014

    not a great deal to be honest. The room was in need of refurbishment. The staff seemed disorganised and were not on the ball. The bar staff were nice but looked depressed.

    The room phone didn't work and when we ordered coffee it failed to arrive. We had a puncture on the morning we were due to leave; a fellow occupant told us he had noticed this early in the morning & reported it to Reception so that could let us know,but this didn't happen

    3.8

  • Gareth
      United Kingdom
    1 July 2014

    Room Food Receptionist on our arrival was very pleasant and professional

    Misinformation I.e. Breakfast on a Sunday 8:00 til 10:30 when in fact it didn't start til 8:30 Leisure facilities were closed by 4:30 on Saturday and didn't reopen until after 9 on Sunday which meant we couldn't swim- one of the reasons we booked this hotel. Also the night duty manager was miserable and I overheard her being very rude to another guest who raised the issue that if 8 different guest had turned up too early for breakfast then it is unlikely we had all made a mistake! A good manager would have arranged for complimentary coffee to be served to misinformed guests not act as though there was nothing she could do. Further pr training required!

    7.1

  • Roger
      United Kingdom
    1 July 2014

    the trouser press

    nothing

    7.9

  • Philipa
      United Kingdom
    1 July 2014

    Room

    Management confusion - not the issue for lady on reception but total cock up with computers (I still have been overcharged I think!?) and the fact the Manager doesn't arrive till 11am??!! (on a weekend) poor leadership whilst the lowly paid other staff hold the fort...

    7.1

  • Roy
      United Kingdom
    1 July 2014

    The roof didn't leak.

    The room was stuffy and hot with a small window that wasn't adequate ventilation. The bed, mattress and pillow was very uncomfortable so had a long and unbearably hot night.

    4.2

  • Wendy
      United Kingdom
    29 June 2014

    lift out of order./ difficult to find my room /a long way to carry my luggage and no help offered.

    7.1

  • Anonymous
      United Kingdom
    26 June 2014

    Very happy with my stay

    8.8

  • Gregory
      Norway
    24 June 2014

    Nothing

    Booked the hotel because it has a pool, it closes at 1600 on the weekend, it was closed ewhen we arrived at 1630. The breakfast closes at 0930. The staff were indiffrent 'thats the rules' no outside space other than a dirty smoking area. No late bar. Generally the hotel decor is from 1980, the attitude is not service orientated, No one said have a nice stay or how was it because they know its very poor. my adice would be go elsewhere.

    4.6

  • Sharon
      United Kingdom
    22 June 2014

    Early room entry and convenient location. Friendly staff. Clean and good value.

    Small room, stuffy.

    7.9

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