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Potters International Hotel
1 Fleet Road, Aldershot, GU11 2ET – Show map
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4 properties in Aldershot
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154 verified reviews
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Potters International Hotel's staff speak: Italian, Spanish, English
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Golf course (within 3 km), Billiards, Darts, Hiking, Sauna, Fitness centre, Solarium, Massage, Hot tub, Indoor pool (all year)
Food & Drink
Bar, Breakfast in the room, Restaurant (à la carte)
Free! WiFi is available in all areas and is free of charge.
Free! Free public parking is possible on site (reservation is not needed).
Room service, Airport shuttle (surcharge), 24-hour front desk, Luggage storage, Laundry, Dry cleaning, Shoeshine, Trouser press, Daily maid service, Meeting/banquet facilities, Fax/photocopying, Bridal suite
Newspapers, Non-smoking rooms, Facilities for disabled guests, Family rooms, Lift, Heating, Non-smoking throughout
Italian, Spanish, English
From 14:00 hours
10:00 - 11:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
Free! All children under 5 years stay free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are not allowed.
When booking more than 6 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Potters International Hotel accepts these cards and reserves the right to pre-authorise your card prior to arrival.
Cars park for free but vans and larger vehicles are subject to a nightly charge payable on arrival, dependent on the size of the vehicle.
Bookings of 6 rooms or more will be required to pay a 20% deposit upon booking and have a cancellation of 72 hours prior arrival.
Based on 154 reviews
Show reviews from:
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The heat in the room.
Terrible bad floorboards in our room and at 2.15am person above came in just walking around woke us up and was up again 6.15 noise was just as if they were in our room. Terribly squeaky floorboards worst nights sleep ever
No fans or A/C in rooms. Poor service at breakfast.
Excellent food and service! Close to venue (Farnborough Air Show)
Very friendly staff.
No ventilation on the second floor. Very warm. Lack of bath towels
The location was good, for Farnborough air show.
The swimming pool was closed on Saturday afternoon, the shower in my bathroom would not switch off
Everyone of the staff we encountered were exceptional, helpful, friendly. A big shout out to Maureen who took care of us in the dining room! For those war buffs out there, there is history at the Potters International Hotel, ask Maureen for a tour!
As with most of England, there isn't much in the way of air conditioning. Perhaps I'm spoiled but the mini heat wave they are experiencing this year made it stuffy in the room.
The food was excellent..!!!! Bed really comfy Quiet location Leisure facilities great
The room was unbearably hot when I arrived!!! & no a/c The wifi in the room was hopeless! It was ok in the reception area but not elsewhere....
Lady on reception was very helpful Nice shower
Distance to room with all cases and stairs. Stains on bedding Client remains under bed Broken curtains Uncomfortable beds Decor, very uninviting
Good gym facilities - well equipped, good wi-fi
spacious room and parking. restaurant is ok. Location is good if you're on this side around London.
quite old and needs renovation. wi-fi down in 2014, really?
trying to find your room
Clean,modern, good staff. Well equipped rooms for the price paid.
Found the corridors to be a bit of a labyrinth- could have done with a map to find the room! A fair way from town centre/restaurants etc, but not a problem if you have a car. A taxi ride would be a fair option.
Friendly bar staff- decent food
Hotel very hot
Very comfortable rooms,basic bathroom but had everything that was necessary.. Staff friendly and polite. Had a set menu at a fuction and it was a very nice meal, and the service was excellent.
not a great deal to be honest. The room was in need of refurbishment. The staff seemed disorganised and were not on the ball. The bar staff were nice but looked depressed.
The room phone didn't work and when we ordered coffee it failed to arrive. We had a puncture on the morning we were due to leave; a fellow occupant told us he had noticed this early in the morning & reported it to Reception so that could let us know,but this didn't happen
Room Food Receptionist on our arrival was very pleasant and professional
Misinformation I.e. Breakfast on a Sunday 8:00 til 10:30 when in fact it didn't start til 8:30 Leisure facilities were closed by 4:30 on Saturday and didn't reopen until after 9 on Sunday which meant we couldn't swim- one of the reasons we booked this hotel. Also the night duty manager was miserable and I overheard her being very rude to another guest who raised the issue that if 8 different guest had turned up too early for breakfast then it is unlikely we had all made a mistake! A good manager would have arranged for complimentary coffee to be served to misinformed guests not act as though there was nothing she could do. Further pr training required!
the trouser press
Management confusion - not the issue for lady on reception but total cock up with computers (I still have been overcharged I think!?) and the fact the Manager doesn't arrive till 11am??!! (on a weekend) poor leadership whilst the lowly paid other staff hold the fort...
The roof didn't leak.
The room was stuffy and hot with a small window that wasn't adequate ventilation. The bed, mattress and pillow was very uncomfortable so had a long and unbearably hot night.
lift out of order./ difficult to find my room /a long way to carry my luggage and no help offered.
Very happy with my stay
Booked the hotel because it has a pool, it closes at 1600 on the weekend, it was closed ewhen we arrived at 1630. The breakfast closes at 0930. The staff were indiffrent 'thats the rules' no outside space other than a dirty smoking area. No late bar. Generally the hotel decor is from 1980, the attitude is not service orientated, No one said have a nice stay or how was it because they know its very poor. my adice would be go elsewhere.
Early room entry and convenient location. Friendly staff. Clean and good value.
Small room, stuffy.
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