Pratt's Hotel  

It was in an ideal position in terms of access from the railway station and exploring the city

I liked the location, really close to the city center and the railway station, and the decoration which was typically english.

Location. Breafast OK but we were not shown to a table. Told to "find a table that had been cleared"! It was busy but no excuse!

The Hotel was very "tired" and appeared to have not been cared for. Very 1950 s! Our room was poor. When we arrived two of the cutains were still "hitched up" on the rail (probably like that for vacuming the floor). The telephone was on the pillow! There was a lot of chipped paint on window ledge.Although the bathroom had been re-tiled at some stage there were lots of problems . The plug in the sink was stuck (release didn't work) .The towel rail was missing (fixings there but no rail) The hot water "trickled" so the shower was a dribbble and it was fixed on the wall at a height best for a pigmy! It was clean but the pipes were not boxed in so plenty of places for dirt to be trapped. As regular world travellers we have not experienced such a Hotel antwhere for 40 years! Very ashamed that UK visitors will get a poor impression of Bath and the UK. We paid far too much for a very poor experience!

The room was nice and the staff were very professional. There was a problem in the breakfast room-mix up with breakfast serving and a leak came through the roof but the staff were quick to address the issues and very apologetic about any inconvenience to clients.

It was not the fault of the hotel but the people in the room next door were shouting/arguing and that was disturbing as I was going to sleep. Noise travels. I was scared of your lift-it's abit clunky but that's just me being picky-I'm scared of enclosed spaces at the best of times

I liked location and good breakfast. One girl in particular in the breakfast room (so friendly and helpful and pleasant) small lady with short dark brown hair.

Rooms could be cleaner particularly the bathroom. Night porter not the most approachable more staff required at breakfast time.

Location is excellent in Bath. The front desk staff was excellent and helpful. The room was clean and Quiet.

HAd stayed at Pratts approx 18 months ago at this vsit I noticed that the public rooms , cooridors and stairs are looking very shabby and need of refurbishment/painting.

I liked the location & old world charm. We stayed in one of the "back" rooms which was very quiet. The hotel provides large bottles of toiletries which are very usefull when guests are travelling with only hand baggage.

I thought the hotel overpriced, as are most hotels in Bath. Our bed was only a double and would have been too small for larger people. The scaffolding and road works outside the hotel are off-putting.

Friendly staff. Very helpful. And most knew area if you got a little lost The only thing about the room was a little dated but very big and comfortable andhomely feel. We will stay again

Pratts was great for visiting Bath. We were just a few minutes from the Abbey and the Roman Baths. I would stay there again for location and price.

Our room was lovely but the shower needed upgrading...urgently!

The location is good. Easy walking distance of the station, taxi rank opposite , close to the shops. The rooms were clean and the towels and bedding were acceptable. Beds were comfortable. The staff were extremely friendly and welcoming. We weren't in the hotel long enough to be miserable and the location made up for the disappointments so all told, we had a very enjoyable weekend.

The hotel itself is in need of drastic rennovation. Shabby carpet; needs painting, out of date decor, (suspect it hasn't been rennovated since the 50's and is living on past glories).Needs a drastic facelift. Gives an impression of general tiredness and not really bothered if people don't return to stay there. Bathrooms were shabby and the appliances very worn. You didn't want to stay too long in the bath due to their age.Showers didn't have enough pressure. The bar was limited and had run out of a very ordinary item. When we walked in to the foyer, we had a sinking feeling that we had made the wrong choice of hotel. General ambience "Very Fawlty Towers". If I had to visit Bath again, I wouldn't choose this Hotel and won't recommend it to my friends. I can't comment on the food as we didn't eat there, but my guess would be that we made a wise choice in eating somewhere else.

It's peaceful, staff are mostly friendly, our room was clean and comfortable, good choice of food for breakfast

We had to ask for a room with a bath and even then were given one with a shower, we were moved 3 times. The bath took a ridiculous amount of time to run. However none of this spoilt our break

Amazing location and large rooms. Taxis just across the road and a 1-2 minute walk to the Roman Baths, 1 min to the clothes shops and just down the road from the train station. Easy 3-5min walk.

Lack of shower pressure. Not a big deal, made more tolerable by the great size of the shower