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Show map Premier Inn Ayr A77/Racecourse

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Newest reviews for Premier Inn Ayr A77/Racecourse

  • Suzanne
      United Kingdom
    August 24, 2014

    Very impressed by the cleanliness and decor of the hotel. The room was great for myself, husband and grandson as a stopover before going to the Commonwealth Games in Glasgow. The beds were so comfy we had a great nights sleep. We are in the restaurant and had the best steak tasted for a long while, it just melted in the mouth. Have recommended the hotel to many people.

    Nothing

    9.2

  • William
      United Kingdom
    August 18, 2014

    Stayed at the A77 for the above occasion. Convenient for the train to Glasgow - 7 minutes drive to the Station. Good location for exploring the Ayrshire Coast and local attractions - Burns Country etc. Every thing about our stay was excellent - couldn't fault it.

    Nothing to complain about.

    10

  • James
      United Kingdom
    August 17, 2014

    Everything

    Nothing

    10

  • Maxwell
      United Kingdom
    August 17, 2014

    Bathroom was well designed, comfy bed. Cannot comment on breakfasts etc as we did not use this service.

    Noise in corridors made by other residents shouting to each other without respect for other travellers/guests

    10

  • Edward
      United Kingdom
    August 17, 2014

    Quiet with a no noise after 22:00 policy enforced well. Staff friendly and helpful. Rooms clean.

    No newspapers and the full English breakfast was only average.

    8.3

  • Alexander
      United Kingdom
    August 16, 2014

    maiority of the guests were senior citizens and we all had to climb stairs for our entire stay.

    7.1

  • Gordon
      United Kingdom
    August 15, 2014

    Room was very good as was Hotel

    Lift did not work any of the time we were there. We were on the third floor

    7.9

  • Anonymous
      New Zealand
    August 15, 2014

    Shower cubicle in bathroom instead of usual shower over bath Lovely restaurant

    Lift was out of operation on our visit.With a room on the 3rd floor climbig the stairs became rather tedious

    7.1

  • Lesley
      United Kingdom
    August 12, 2014

    Staff were excellent - helpful and friendly

    Location but not a surprise

    8.8

  • Anonymous
      United Kingdom
    August 10, 2014

    Clean, bright and comfortable room. Friendly and very helpful staff. Good choice and very reasonable prices in the restaurant/bar.

    Lack of any signage for the approach road. The hotel is clearly visible from the main road but finding the way in is less straightforward.

    8.8

  • Julian
      United Kingdom
    August 7, 2014

    Lovely big bathroom ideal for those disabled.

    Awkward to find entrance off A77, tucked behind main dealer garage.

    9.2

  • Isobel
      United Kingdom
    August 7, 2014

    On entry the staff were so welcoming and the Hotel looked very clean. They explianed everything thoroughly. Breakfast and dinner were excellent value for money. Everything was excellent

    Just the fact that the lift was broken and we had to climb stairs, difficult for my partner. Nothing I can say about it other than this, but we managed the stairs so really no complaints.

    10

  • Antony
      United Kingdom
    August 6, 2014

    Everything inside.

    Nothing.

    9.2

  • Julia
      United Kingdom
    August 6, 2014

    as a disabled person this proved very hard

    very clean, big rooms, shame we could not bring our dogs and NO directions to hotel

    6.7

  • Gillian
      United Kingdom
    August 5, 2014

    Helpfulness of the staff.

    Laundry collection service, noisy and loud in the early morning. Lack of choice and availability of breakfast items due to inadequate staffing levels and speed of service.

    7.1

  • Jim
      Ireland
    August 5, 2014

    Just off A77, handy overnight stop. Got a good room rate.

    No air conditioning in one of the rooms, window opens a crack - noisy in morning. Restaurant is convenient but over priced. Service slow - glacially so at breakfast, when we had to wait 20 minutes in the bar to even get a table (though there several several empty), and then a further 25 minutes for cooked breakfasts to arrive. Lots of empty containers at the breakfast buffet, which were never replenished. The moral - take the cheap room rate, but dine and breakfast elsewhere.

    6.3

  • Kaushal
      United Kingdom
    August 5, 2014

    Overall very good experience

    The restaurant is pricy for the portions they served.

    9.6

  • Margaret
      United States of America
    August 5, 2014

    Location, staff, parking.

    30 minute free wifi limit; I've never encountered this before.

    7.1

  • Christopher
      United Kingdom
    August 3, 2014

    Excellent restaurant for both breakfast and evening meal without leaving site.

    Nothing really.

    9.6

  • Fiona
      United Kingdom
    August 3, 2014

    Staff - especially Heather in the restaurant in the evening and Jamie at breakfast. Really helpful, smiling and welcoming. Worth considering for management training if that is an option for staff advancement!

    10

  • Stuart
      United Kingdom
    August 3, 2014

    Staff were fantastic me and my wife were treated very well as it was my wife's birthday on the last day of our break the staff put a lovely card in our room a very nice gesture thanks to all had a lovely break thanks

    restaurant was busy on the first night as we opted to eat hear as we were offered a great deal at reception for 2 the staff coped admirably just thought they were a little understaffed and waiting times a little long between meals booked in at 7pm and never got out the restaurant till after 9pm

    7.9

  • Clive
      United Kingdom
    August 2, 2014

    clean and modern staff very friendly and helpfull very reasonably priced meal deals very good breakfast

    we waited 90 mins for our evening meal and when it eventually arrived the steak was as tough as old boots. Staff were very appologetic and deducted the cost of the meals. I know this slow service is not the norm

    8.8

  • Patrick
      Ireland
    July 28, 2014

    The receptionist on arrival sorted out a problem re. booking I had encountered and saved money for us. Full beakfast was great and kept us going on the golf course all day!

    On two evenings of our stay we had our evening meal and both occasions were hugely disappointing! We were over one hour waiting for our starters on first evening and a long time after for main meal. An apology that they were very busy. Only a few guests the second evening but the wait was almost as long. That finished us!

    7.9

  • Alex
      United Kingdom
    July 28, 2014

    Close to ayr

    Paying for wifi no air con on room very hot

    10

  • Jeanie
      United Kingdom
    July 27, 2014

    Yhe staff were friendly although when coming in my young son fell and was crying and member of staff came out n gave us into trouble for noise as hed had a complaint bit disappointed actually as he could tell my son was upset as he had hurt himself...place was really clean though n apart frm that had a gd stay

    See above and also the shower was quite difficult to get on at right temp

    7.5

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