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Show map Premier Inn Bath City Centre

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Newest reviews for Premier Inn Bath City Centre

  • Manuel
      Portugal
    August 25, 2014

    The location is excellent. The hotel is very comfortable. The room was big and very quiet. The breakfast was excellent.

    9.6

  • H
      United Kingdom
    August 24, 2014

    More fresh fruit and food

    9.2

  • Evelyn
      United Kingdom
    August 20, 2014

    Location was excellent. We walked everywhere with kids.

    The Thyme restaurant service that night was unacceptable. We sat down before 7pm for dinner and at past 8pm we haven't been served drinks. One starter came a about 80 mins later. We had 5 kids with us and their kids meals arrived after 90 minutes! It was past bedtime when they started eating. We had the adults' meals (prepaid with hotel) after waiting almost 2 hours. We received a letter of apology from the manager next morning but that just doesn't cut it. We were held hostage by the restaurant!! Frankly, we should have been compensated for having suffered and having lost all pleasure in our dinner and evening. All the staff said was "I'm sorry" with no explanation on what was happening... Staff need to be trained to handle this kind of issues.

    7.5

  • Linda
      United Kingdom
    August 13, 2014

    Hotel was clean,comfortable,and well situated with only a short walk to the centre of town. Staff couldn't do enough for you and always gave you a friendly greeting making you feel a guest rather than a customer. We always try to visit somewhere we haven't been each year. This was our first time in Bath. It won't be our last visit to both city and hotel!!!!

    Nothing

    10

  • Sarah
      United Kingdom
    August 10, 2014

    The staff really went out of their way for guests and were incredibly friendly. Rooms were generous, beds were comfortable and the place couldn't be more central, particularly good if you are visiting the spa. We are definitely booking a return visit!

    Rooms were not particularly sound proof, sounds of the city were a little more prominent than I would have expected and the conversations of the family upstairs were audible.

    9.6

  • Margaret
      United Kingdom
    August 7, 2014

    Helpfulness and friendliness of staff. Excellent location.

    Air conditioning was fierce in restaurant in the evening.

    9.2

  • Faraneh
      Canada
    August 7, 2014

    Clean, spacious, central to attractions and close to bus/ train station

    Couldn't open the windows to get fresh air

    7.1

  • John
      Australia
    August 7, 2014

    new staff poorly trained. no idea. the reception area was like a zoo with people trying to book in and get satisfaction . it us 2 hours. distinct lack of staff training

    5.8

  • Trevor
      United Kingdom
    August 5, 2014

    Parking is a real problem; I couldn't get into car park opposite so was some way away; give more details of parking; price, directions, maximum stay.

    9.6

  • Parisa
      United States of America
    August 5, 2014

    Fairly new facility :) walking distance to train & bus station. In middle of town & close to bath :) Great breakfast :)

    No phone in room so u wouldn't be able to call other guests :(

    10

  • Darell
      Australia
    August 5, 2014

    Location was good and the reception staff did there best

    They ration the tea and coffee and on one day they were not replenished The standard of huosekeeping could be improved No refrigerator or phone inthe room

    6.3

  • Ellen
      Australia
    August 3, 2014

    The bed was divine

    DIY checkin was a pain

    10

  • Kevin
      United Arab Emirates
    August 3, 2014

    Great Location and helpful staff

    Nothing

    9.2

  • John
      United Kingdom
    August 2, 2014

    convenience, comfort & cheerful helpfulness of all staff

    nothing really but the bath has high sides for mature people to climb over for a shower

    9.6

  • John
      United Kingdom
    August 1, 2014

    Within walking distance of historical attractions shops and pubs.

    Distance to 24hr parking

    8.8

  • Linda
      United Kingdom
    July 30, 2014

    Very clean and perfect for City centre

    Windows did not open . Very effective air con but not quite the same.

    7.5

  • Neil
      United Kingdom
    July 29, 2014

    Always made to feel welcome by your staff and nothing was too much trouble.

    10

  • Hilary
      United Kingdom
    July 28, 2014

    Very friendly staff who couldn't do enough for us. Great room and location

    9.6

  • Anonymous
      Norway
    July 22, 2014

    Super location, close to railway station, shopping, Thermae Bath, food store and restaurants. Big bed and lots of space in the room. No noise at night, and you could control the air condition yourself. New and modern hotel.

    The madras was really hard and there was no mini bar. The hotell only gives you 30 min. internet for free per day.

    7.9

  • Philippa
      United Kingdom
    July 15, 2014

    Cleanliness, Friendly staff, good food, fairly close parking in Southgate car park which was very well priced.

    Having to use my mobile to ask for help with a problem in the bathroom.

    9.6

  • Patricia
      Canada
    July 15, 2014

    Proximity to centre of Bath , attractions less than 10 minute walk. Clean facility consistent with other Premier Inns. Value for money

    7.9

  • Anonymous
      United Kingdom
    July 15, 2014

    Easy walk to the town. Pleasant dining room. Good size room and comfortable bed.

    Car park was a bit of a distance to carry luggage to.

    8.3

  • Marcia
      United States of America
    July 14, 2014

    Location was central to be able to walk into town center & cleanliness; modern facility. Grocery & many dining choices nearby.

    Location had many homeless around it in the evening. Dirty plaza nearby.

    8.3

  • Kath
      United Kingdom
    July 11, 2014

    Lovely breakfast. Very clean. Miles better than travelodge.

    Check in wasn't great. My booking was incorrect and I noticed at least 2 other guests whose booking was also different to what they booking with booking.com

    10

  • Anonymous
      Ireland
    July 10, 2014

    Almost everything - very friendly and efficient staff, nice rooms, good bar.

    The fact that we could not open the window.

    10

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