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Birmingham Exchange Buildings, Stephenson Place, Birmingham, B2 4NH, United Kingdom – Show map
Excellent location — rated 9.2/10! (score from 527 reviews)
Rated by guests after their stay at Premier Inn Birmingham City Centre (New Street).
|Single Room - Disability Access|
|Family Room (2 Adults + 2 Children)||
|Triple Room (2 Adults + 1 Child)||
|Quadruple Room (2 Adults + 2 Children)||
|Family Room (2 Adults + 1 Child)||
|Double Room - Disability Access|
|Double Room with Two Double Beds|
|Twin Room - Disability Access|
|Double or Twin Room|
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108 properties in Birmingham
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532 verified reviews
They speak your language!
Premier Inn Birmingham City Centre (New Street)'s staff speak: English
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Food & Drink
WiFi is available in all areas and costs GBP 3 per 24 hours.
Public parking is possible at a location nearby (reservation is not needed) and charges are applicable.
24-hour front desk
Non-smoking rooms, Family rooms, Lift, Heating, Non-smoking throughout, Air conditioning
From 14:00 hours
Until 12:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
All children under 15 years stay free of charge when using existing beds.
All children under 2 years stay free of charge for children's cots/cribs.
There is no capacity for extra beds in the room.
The maximum number of children's cots/cribs in a room is 1.
Pets are not allowed.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 527 reviews
Value for money
Show reviews from:
The Birmingham Britannia Hotel is opposite Birmingham New Street Station. It offers rooms with baths and showers, Jenny’s Restaurant, where you can see the chef’s at work, and Harvey’s Bar.
Score from 4422 reviews Review score
Premier Inn Birmingham City (Waterloo St) has a central location 0.5 miles from New Street and Snow Hill train stations.
Score from 438 reviews Fabulous
This modern hotel offers free Wi-Fi and stylish rooms in Birmingham’s bustling centre. Birmingham New Street Rail Station and the Bull Ring shopping centre are both just 5 minutes’ walk away.
Score from 1466 reviews Very good
Situated in the heart of Birmingham, the Holiday Inn Express Birmingham - Snow Hill offers an onsite bar restaurant and free Wi-Fi throughout.
Score from 1265 reviews Very good
Having a bath in the room Quiet, warm and clean
One of the lifts had a fault which was not fixed for the duration of my stay. This meant that it interfered with calling the lift that did work as it was always on the ground floor and therefore always opened first preventing the lift that worked from coming down to take me to the fifth floor - extremely frustrating
The free wifi had problems on the night I arrived.The automatic door at the entrance was not working in the morning and had to be jammed open .i was told the emergency call out can take 4 hours!there should be an ordinary door at the entrance when technology breaks down as it will ..the alternative exit through the car park is not a proper alternative .
Our visit was for two reasons - for me to visit a hair salon and us to attend a concert at the Town Hall. The hotel was a 5-minute walk from each - perfect! And the room was quiet!
Can't think of any negatives.
Work going on outside. Messy
location is good in the main city, but not suitable if you carry big luggage room is nice and clean, also comfortable
fire alarm at 3 am in the morning and make us have to wait like 30 mins outside and cold weather without any compensation only can utilize 1 lift at that time
from now on, when i visit Birmingham I will stay in this hotel.excellent breakfast.
everything was perfect except wifi
I paid extra for wf fi that was not very good
just a few minutes walk from New Street station. warm reception at hotel. already booked two further stays based on this visit.
Location was perfect for train, bus and taxis. Also very close to main shopping area. Staff in the hotel were excellent. Great, friendly staff from the minute we arrived at reception until we left. Hotel was spotless and had everything needed in rooms. Beds were comfortable and great choice of pillows.
the beds were very comfy
the only thing that was missing was a fridge in the room .had to go downstairs for medicine
comfortable beds and really well soundproofed. Location was great too.
Staff were very helpful. We were in Birmingham because of a hospital appointment and receptionist went out of her way to find the easiest way for us to get there and to print out the information. Restaurant staff were also very good.
Fire alarm went off in the middle of the night but this was out of the control of the hotel.
Tissues were missing in the bed rooms.
Everything was great
location,big bed,quiet room,very close to train station
entrance looks like entering a shop,you see reception only by using elevator to 1st floor
No room service.
Good crowd at the bar at the end of evening
bar shut for 35-40 mins for staff change over
Quiet at night in spite of its location and Christmas street fair. Good breakfast.
Can't think of anything I didn't like.
Good location, secure building and a good comfortable night.
Check in Machine did not give room cards. Receptionist when arrived had to attempt to give room keys. 2 out of 15 cards worked. Children in the bar area after midnight is not acceptable.
excellent location for train and shops, quiet and very comfortable for centre of Birmingham. Will use again.
Kirsti and Joyce are fabulous, friendly and helped in everything. They went out of their way to ensure our needs were met. These two women run rings around staff from far more expensive hotels. They made a huge impression on our stay. Thanks for the attentive, personalised service.
convenience. the breakfast
slow service at dinner
Staff very helpful and room very clean and tidy
Location at New Street station
Poor signage/directions from New Street to hotel. If you come out of the station on the 'wrong' side you might have a 20 minute walk.
Nice clean room Comfy bed Great Shower Nice burgers Nice Staff
The lifts - only 2, and 1 not working successfully. Keycard was needed to access the lift. A lot of people found this confusing a spent a while riding the lifts before realising how to use it.
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