Premier Inn Birmingham Oldbury (M5, Jct 2)  

the location,friendly staff nothing to much trouble,clean,roomy .

breakfast was served and a bit rushed not self service as much as you liked.on saturday 4 of us went down for breakfast at about 8 as we had a taxi booked for 8-45 had to rush as breakfast started at 7.Had an evening meal on the friday didn't tell us about the 2 meal promotion

It was, to be fair, quiet and comfortable.

The bathroom door handle broke on the first day, this had clearly already happened as a large splinter of wood was visible above the door handle to the bathroom (Room 32). The screws were clearly not adequate for this door, When I closed the door, I got that stray piece of wood under my fingernail, which caused a small but painful cut. I informed the front desk and was told the issue would be fixed the next day (I wasn't offerered a new room, even though I had two young children with me!).... But it wasn't fixed.... In fact, on the third day (our check out day), when I asked, the lady appeared shocked and said she had moved us from room 32 to room 36 I think she said. This is good, but you should tell your guests as well! (A little note, stop the cards working to force us to the front desk etc..) So we spent two days with no door handle to the bathroom and several wood splinters on show, so myself and my wife were left steering the two children around the room whenever close. It's a shame this was handled so badly, everything else was what you'd expect from a budget hotel.

It was really clean and the staff were lovely. Nice room. Great breakfast.

Family room could do with being larger, and long wait to be served at breakfast.

Go every year as we attend the nec food food, friendly and accommodation is excellent for the money.

Post code does not work with Tom Tom

Very friendly and helpful staff, good size rooms, wi-fi working OK (some rooms have poor coverage - recommend checking upon arrival so they can still move you if required). Good location. The rest - as expected from Premier Inn.

Would do with some updating.

The location and parking facilities

I realy didnt dislike anything for a small hotel it was brillant

Good location

Room too hot at night

Surprisingly excellent quality. Room was spacious, very clean, comfortable and quiet. Restaurant also served quite good quality food, good value for money. All staff were friendly.

The only poor and disappointing thing was the coffee served at breakfast. They pride themselves in serving Costa coffee but it is served in flasks and so watered down, it was truly awful. This is not a good advert for Costa. The waitress however was excellent when I complained and produced a far superior personally made replacement for me.

Nice room

The breakfast on the second day was poor - no butter, no fresh fruit salad. Why because they have run out! The latter yes, the earleir item very bad ordereing. This spoilt the whol weekend as my children do not like marg and were looking forward to the fresh fruit salad.

The staff were really friendly and helpful, thank you

The staff were very welcoming and friendly I would recommend staying there.. And I will be booking this hotel again

Was comfortable and clean, suited us perfectly and the breakfast was lovely. The staff were friendly and welcoming.

Nothing

Room clean. Tidy. Quiet. Excellent receptive staff on reception. Bathroom spotless.

Good stay rooms spacious

Too warm no air con just a loud air fan which was annoying.

the bed was very good and clean. We arrived very late and still they where very nice.

We booked a famillyroom for 2adult and 2children that would be very small for 4. Gladly we have 1 child.

There are no comments available for this review

There are no comments available for this review

There are no comments available for this review