Premier Inn Blackburn Central  

Friendly and helpful staff.

The room we were in was noisy from the motorway traffic.

Comfortable room Good shower Helpful staff

Getting on the internet was clunky Nowhere to hang things up in the bathroom Next door's Brewers Fare has very limited choices if you want a healthy meal. Blackburn.

I have stayed at Premier Inn Blackburn Central several times and have consistently found the staff very helpful and friendly. The rooms are always clean and the location is good for the motorway connection.

Staff were friendly, especially Tim who was in training. Very pleasent and willing to help.

Plenty of parking space

The price, dinner poor, small plate breakfast was cold ,sausage undercooked ,staff at breakfast did nothing about our complaint, about the breakfast

What a pleasure to be attended to by an extremely courteous young lady - when we checked in for the evening.

It was very convenient in regard to the location as we were attending a wedding. Good value

Would have liked a telephone since we are from out of the country and did not have cell phone that would work.

Our room was on the ground floor so no stairs to climb after a day of shopping!! The room itself was very basic but extremely comfortable and roomy, especially as there was four of us. Liked the free shower gel and hand was, very useful if you forgot wash stuff!!

No biscuits!

As always the rooms / bed are comfortable, and bathroom clean and all works (good supply of hot water).

Attached Brewers Fayre - food is same same same basic out of the freezer. Do not have any of the special buffets - quality is very very poor. I tried "pie night" big mistake, only had left overs ie. Cottage pie had run out of meat so they served me just the topping??? Seemed suprised when I left it, but didn't ask why - I thought it a waste of time trying to explain.

Staff were really friendly and helpful, rooms nice and clean.

Breakfast in the Brewers Fayre which was booked at the same time as the room was extremely disappointing due to having only two people serving approximately 30 to 40 individual tables with people arriving all the time. On the whole I felt really sorry for the two staff who were run ragged, my only criticism of them was when we arrived it was already busy so if we had been informed then that they were short staffed and faced a considerable delay would have given us the option of getting our money back and going elsewhere. Also whilst it was advertised as a buffet breakfast we were informed that our orders would be taken individually and as soon as we were shown to our table. In reality we sat patiently for over twenty minutes and in the end had to ask for our order to be taken. It then took another 20/25 minutes for the food to arrive. We struggled in the meantime even to get a drink as the same the staff were also having to replenish cups, juice etc. Also we were aware that more than one other guest complained about the service and one family walked out whilst we were there. If I stay at the Premier Inn again I will certainly not order the food from this experience.

Room was exceptionally clean and comfortable

the room facilities were up to expected standards; clean and tidy. quiet environment was the most appreciated.

restaurant was below my expectations( based upon local pub), however it does serve the purpose.

modern. well maintained. good size rooms, excelent staff

The fact that it is one of the very few Hotels that caters for young familys given the family room was spacious enough for a double and two single beds for our young boys. The Price suits our budget and the location to the M65 made visiting our family easy to enjoy

The location of the Family room ?(102)was directly by the stairwell and Lift plus the entrance to the bar this meant that we were disturbed on a regular up to as late at 0250am and then from 0500 onwards due to the comings and goings of the other guests transiting the stairwell. This meant a distinct lack of sleep for us all. We would, however, consider staying again if the family rooms were to be at the other end of the corridors and perhaps on the ground floor.

Location

Insufficient facilities for number in the room! More coffe and milk

Friendly staff. Good location

Noisy road- would have like to be at the back of the hotel away from the motorway noise. Thats all!

The location. Rooms are always very clean, and the tea and coffee facilities.

We had 3 family rooms for a party of 6 adults and 5 children. The hotel was easy to find, conveniently situated by junction 4 of the M65. The reception was friendly, helpful and efficient. The rooms were clean and very comfortable - even with 2 extra beds for the children there was plenty of room. Can't fault anything.

Polite and helpful staff. Good location off M65 Motorway, close to Blackburn. Clean and comfortable room with tea/coffee making facilities, good bath/shower with complimentary shower gel, good strenght wi-fi - free to try for half hour, ample car parking space, food and snacks availability.

Everything was in order and very well organized

The bathroom there was no mat for getting out of the bath , worst of all no grab rail's as the amount of people in the u . k are getting older do you not think that grab rails would be an excellant idea , we found getting in and out very tricky . we did tell them at reception , on leaving they told us we could have asked for a mat mat , too late . the bath it's self wasw very slippery . but we also meant a bath mat for the floor as well. Next time we shall have to ask for a disabled room. [ we had to use a towel ]

Very noisy with motorway so close. Kept awake most of night with traffic noise . Otherwise ok.

The staff were very good; room facilities were adequate and it was close to family

The noise from the pub next door - until 00.15 on Sunday morning.

Retursnt and bar ok

Wifee only for 30 minutes. Hotels in Turkie has free internet. Room was not ready for 2 persons, had to ask for more towels. After use they took the used towels but only for one person put back. Had to ask for more again. Not enough toiletpaper, had to ask again. The room was to warm, no cooling. With window open it is to varm.

Food outlet dirty, untrained staff and very long waits making orders and for getting food. After a very long and difficult journey it was not what I needed. Hotel however was great.

Handy location, not too far from center £6.00 taxi, don't be fooled you are in Lower Darwen, but very handy for motorway. The usual Brewers Fayre food/pub was attatched to the hotel, very convenient and popular. Staff were on the ball and friendly. The system was creaking at a peak time between 7.00 and 8.00pm, but they soldiered on for this relatively short time. Good normal family Premier Inn room.

Bit put out that breakfast additional to quite high Friday and Saturday prices.Most I have paid with Breakfast, my fault, but will be looking a lot harder before commiting in future. No room clean on the Saturday as some comedian had put a do not disturb on our door after we had left for the day.Crap,random 'joke' that may be quite common, don't know. Would suggest could be avoided if room no on the sign, as ours was still inside the room. Depends wether this an issue, it felt a bit personal to us, certainly niggled. The girl at reception gave us plenty of extra replacement towels and tea / milk etc when we contacted her. Woken by loud femail laughter, shouting, in car park at about 3.30 am, then listened to protracted shuffling and bumping about in room over head. Apart from better double glazing, plus improved ceiling insulation I don,t know what management could do to effect, but you asked what I did'nt like!