Premier Inn Bristol City Centre (Haymarket)

The room was comfortable and clean as to be expected from a Premier Inn. I was on the sixteenth floor which had quite a few over the city (although its not New York) still it was good to be able to look down on everything. The rooms are triple glazed so it was very quiet, which is very handy as the location for the hotel is on a main city roundabout - don't come here if you are looking for a romantic break away with peaceful surroundings. I was there on business at a conference so it suited me fine as a place to go and sleep and have breakfast. Staff on all occassions where friendly and helpful.

The food for breakfast wasnt so great, cold beans and egg under the heat lamps.

Lovely quiet room on 14th floor

convenient for everything i had come to do

Very pleasant, helpful staff, good access from car park yet secure so that non-residents could not intrude.

Lack of trolley to bring luggage from car to room - we had a baby and a toddler with all their extra baggage - Moses basket, baby buggy, bag of nappies, bag of toys...... We had to make severaal journeys as we couldn't leaave the children unattended.

After a 16 hours flight including four hours delay that Virgin Atlantic made us wait inside the airplane, I arrived at the hotel at 23:30 and departed the following morning 6:30. It was a good place to sleep after what Virgin Atlantic did. I get what I paid for but further that I cannot comment.

Scorching hot water and hard to regulate

I enjoyed watching the TV with subtitles. The bed was comfortable and breakfast was good.

very convenient fo the whole area

Very helpful and friendly staff. Good, basic, sensibly laid out, clean rooms. Location is perfect. Right beside the shopping, eating, bus station and shuttle to airport.

Can't think of anything really. This is a good cheap business or city- break hotel.

I thought the location and facilities were excellent. The staff were helpful and friendly.

Yes on one occasion I asked for a taxi to be booked for me,a local taxi firm was used (Bristol Taxis). The car was dirty and the driver did not drive with care and I did not feel comfortable. Had I known the area I would have stoped the taxi and got out. I think you should use a more professional taxi business. I know you cannot be held responsible for the taxis business,however you are using them for your hotel clients.

Helpfulness and friendliness of the staff

I was sharing a room with my mother and our stay was ruined because we had to use a double bed when we had booked a twin. There was nothing the staff could do about it apart from myself having to sleep on a camp bed. This was not made clear at the time of booking and we were very disappointed and I was very uncomfortable over 2 nights.

They gave us a disable room without saying anything and the guy at teh reception did not mention about it also when he gave me the key of my room, he just said the bed is a little bit lower but the room is all the same. Car park always full and around the hotel is very difficult to park the car.

very little space every where;car park,lifts,corridors.

no fridge in rooms.

Really close to Cabot Circus shopping centre

lifts busy and not being able to open a window.