Premier Inn Bristol City Centre (Haymarket)  

Good location for shopping and sightseeing. Room clean and bed comfortable. Staff friendly and helpful.

As a mature couple, we did not appreciate having two single beds in the room in addition to the double bed. It made the room very cramped. Surely there must be some rooms without the extra beds.

very friendly welcoming staff. good central location. bust but still found time for everyone and were very courteous. Friend had to cancel- this was no problem at all.

needed both extra beds up which meant had to climb over bed to reach tea stuff.

Friendly staff with central location. Fantastic value for money with a large clean bedroom.

Friendly booking in Clean comfortable room

Heating controls difficult to adjust. It was either too hot or too cold! Not being able to open windows and unable to look at great view due to net curtains

The hotel offers everything you need at a very reasonable price. Everyone is very friendly and it all works very efficiently. You even get tea and coffee facilities which is very welcome at this price. And it's a very nice city.

Nearby to coach station and shoping center. City center also not far away.

Size of room

Air conditioning not effective at all.Unable to adjust below 20degrees c? Shower only dribbled water out. position of TV very poor in relation to bed.

Clean premises, comfortable bed, really nice bath

Kettle not working, fire alarm went off twice for just a few seconds, looked for a late(ish) check out as we were all sick (the 3 off us) with stomach bugs, onlyoffered extra 30minutes.lots of hidden charges, car park, wifi, breakfast, oh anf air conditioning was not working (room 108) just blowing cold air constantly, even when temperature was put up

I like the location. It is very close to both coach and bus station. It is at the heart of the city and close to many shopping centres. Both the front and back office staff are efficient. They handled my refunds diligently. I was really impressed and do recommend the hotel to both business and leisure travelers.

I expected a hotel as big and strategically located as Premierinn to have facilities such as microwave oven and iron in their rooms. My expectations were dashed because none of such facilities were in place. In addition, there was no laundry service as well as room service. It surely is a dis-incentive for a both business and leisure travelers. There is no programme/policy to encourage long-stay/frequent guests/users of the hotel.

I liked the idea of the children going free and that the family rooms are a nice size

The pull out bed was hard and lumpy . I asked for .more pillow s as the ones we had where flat and the brought us up more hard flat pillows so I didn't get any sleep at all

Excellent!

We stayed here for the Simple Minds concert , exallent position for Colston Hall and shopping for the following day , very clean!! And helpful staff

Nothing

quiet , nice bath room,

no fridge in a disabled room People who have a disability/Illness have to carry prescription pills that have to be kept cool !

The cedntral heating wa stoo noisey kept me awake for most of the night Staff would not listen to my complaint

There was no parking in the actual premier inn car park, the others was very expensive. The staff was not helpful and it was very unorganised when I checked in.

i loved the room i was in lovely space , clean and i was happy . would book again. room 1708 wicked room :) good view and top floor .

The hotel is a very good position, near the centre and behind the Bristol bus station. Our room was clean and big. The breakfast has a good price: 5 pounds for a continental breakfast with a big variety of food.

How clean and spacious room was

When we arrived to be told car park full. Was allowed in but to be told we were on CCTV, very rude.

Check in was overcrowded and I was marched to automatic check-in. Upstairs it was clear that housekeeping had not finished the room, there were no towels, the Ac was on freezing (11 degrees outside), and reception didn't answer the phone, so I had to go downstairs to ask for towels, but found the desk staff too busy. At check-out the receptionist was very short and didn't wait for my reply when asking if everything was okay.

Staff extremely helpful

the staff was friendly, the stay was relaxing, my family thoroughly enjoyed our stay there. we will definitely stay there again. the rooms were kept immaculate. thanks Premier Inn!

the room was small a bit on the smal side for a family of 4. no privacy for the parents

It seems like a good place to spend the weekend, just in the city center, in front of the shopping center and near to the coach station. Everything in the room seems clean and new.

I did not like the curtains in the shower, which I did not expect for the price I paid for the night. In the morning, at seven o'clock on a Sunday, an alarm started in the corridor, I called reception and they came to sort it out, but I was awake already. Bad soundproofing, there were women in a hen party shouting in their rooms and all along the corridor, and you could even here their conversations. The breakfast is too expensive for what you get. On Sunday morning, it was so busy that we were waiting more than 10 minutes to be able to have a cooked breakfast, and waiting forever for harsh brown as they didn't refill it. It was full of people and the organization was horrible. Not worth the 8 pounds at all.

Very convenient for where I needed to go.

No option for early check in in freezing weather, having travelled very far. Room air conditioner would periodically blow cold air, despite being set on heater.

Very friendly staff. Clean and comfortable rooms. Excellent location close to busstation and city centre. Nice breakfast.

Great location and and good value

On the last day, housekeeping did not clean the room despite reminding them twice.